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Emerald Spa Motor Inn

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#15 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Emerald Spa Motor Inn
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380 Reviews from our TripAdvisor Community

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There are newer reviews for Emerald Spa Motor Inn
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Showing 362: English reviews
Benfleet, United Kingdom
Reviewed 4 February 2016 via mobile

Don't be put off by the Motor Inn part of the name. This little gem is one to book if in Rotorua. Rooms are spacious, comfortable and clean. The spa in our room (24) was enormous. But the real secret of Emerald Spa is the hosts. Tania and Gavin were efficient and professional whilst still being able to be friendly...

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Helpful?
Thank Tony H
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you Tony for your review of Emerald Spa Motor Inn. We are delighted Tania & Gavin helped to make your stay here enjoyable. We have only been here six months but it is clear that we are doing our best to exceed our guests expectations. We hope we can host you again sometime.

Auckland
Reviewed 1 February 2016

Emerald Spa has great motel facilities. Modern, comfortable, well lit, well designed units. We took two grandchildren and had a two-bedroom unit with a large living area and a big bathroom with a magnificent spa bath as well as a shower. Even better: there was air conditioning. Very rare in Rotorua which can be stifling hot in summer. Our 8...

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Helpful?
Thank AlixAuckland
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for taking the time to review Emerald Spa Motor Inn. Air conditioning is not common in motels in Rotorua because the sulphur in the air rusts the air conditioning units out in less than five years so having it is a huge cost to us and the main reason most motels here in Rotorua do not...

Reviewed 30 January 2016 via mobile

This was our 4th time staying at Emerald Spa and it was just as great as our previous visits. We stayed 3 nights in a Superior Spa Studio with our 1 year old and it was like a home away from home! Beautifully clean and well equipped room. Our room was serviced each day which was great and the breakfast...

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Helpful?
Thank Trippin_Team_T
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We as a team love to hear that our guests have enjoyed their stay. Hope to see you again soon.

Auckland, New Zealand
Reviewed 28 January 2016

We had a one bedroom unit which was quite roomy and had everything we needed. The beds were comfy and it was clean and well serviced. The location of the motel was excellent and the pool was a good size and clean. Only negative was that the bathroom had no where to hang towels, togs or anything so people tended...

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Helpful?
Thank Lucia L
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for taking your time reviewing us and we appreciate your feedback. Will see you again. Regards, Chile

dunedin
Reviewed 16 January 2016

We stayed here two nights. The owner was very friendly and helpful. The first night was excellent. Everything in the room was well equipped. The big bath was awesome. Free wifi was bonus. In the second day, room service wasn't done well. Neither the kitchenette nor the bathroom amenities were equipped properly.I paid so much for this place and all...

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Helpful?
1Thank tinytree70
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We are very sorry when your room service was done that we have obviously missed restocking your complimentary coffee etc. This was an honest mistake, if you had let us know at the time we could have restocked for you from reception. We apologise for this mistake and have taken your review as an opportunity...

Brisbane, Australia
Reviewed 10 January 2016 via mobile

This small, quiet, comfortable, clean and relaxing motel was well worth the stay. The room stayed in had simply a queen bed, hot tub, small table and chairs with the other basics TV,air conditioner etc. The staff are very friendly with great local knowledge even helping suggest great activity so to do during your stay. Would recommend anyone to stay...

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Helpful?
Thank LiveToEatToLive
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. We hope to host you again next time.

Wellington, New Zealand
Reviewed 8 January 2016

Stayed in a room with the spa bath and it was great. Bed was very comfortable. The owners were very friendly and even gave us some discount vouchers to nearby attractions. There was also an outdoor salt water pool and gym facility available for guests.

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Helpful?
Thank Timzaazmit
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay. Hope to see you again soon.

South Australia
Reviewed 27 December 2015

We had booked two units, a Superior Spa Studio and an Access Studio. Both rooms were very comfortable, spotlessly clean and well appointed. The weather was hot, so the air conditioning was well used, as was the pool. Situated in busy Fenton Street and just a few minutes drive from the city centre, restaurants, shopping and tourist sites. The owners...

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Helpful?
Thank Valerie037
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your comments. We are very happy to hear you enjoyed your stay. We hope to see you again soon.

Morrinsville, New Zealand
Reviewed 27 December 2015

Stayed one night recently while attending an event. My usual favourite places were fully booked and decided to try Emerald Spa based on Tripadvisor reviews. Lovely friendly receptionist who took us to the room and indicated all the points to note regarding the room. Spacious, clean and modern. We had a room with a spa. Was on the shallow side,...

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Helpful?
Thank aidsnang
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We are very happy to hear you enjoyed your stay.

Christchurch, New Zealand
Reviewed 15 December 2015

We stopped here for one night on our way through Rotorua, and it was wonderful. We arrived mid afternoon, and didn't leave the hotel until checkout in the morning! Great amenities, bed was incredibly comfortable (may have had an afternoon nap), and the in room spa was absolutely lovely.

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Helpful?
Thank LuciL0u
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review

Thank you very much for your review. Hope we will see you again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 6,742 - ₹ 11,108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#13 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Emerald Spa Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 2nd floor to reduce traffic and noise.”
Rob1eddy, 24 Feb 2017 | Read review
“Looking down on the pool was great - Family room”
B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
923saugatd, 15 Jun 2016 | Read review
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