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Emerald Spa Motor Inn

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#16 of 92 Hotels in Rotorua
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Emerald Spa Motor Inn
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383 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Reviewed 1 week ago via mobile

Stayed one night in luxury apartment was nice and clean and worth the money!!! ($155) Would recommend to anyone!! Bed was comfortable and furniture was good! Coffee and tea good quality! Not much else to say!

Thank Kathleen B
Reviewed 2 weeks ago

A difficult review as the beds were comfortable, but there was very little space to put your clothes so we never unpacked and felt content. Kitchenette was really small but the spa bath was huge and took up half of the bathroom. One soap for the 3 days visit. Towels were scratchy. The sign on the laundry door said last...

Thank tysontrip
Auckland, New Zealand
Reviewed 3 weeks ago via mobile

This motel is presented in immaculate condition with everything at the highest standard of cleanliness and comfort. The bonus of an awesome heated swimming pool, and the luxury in room spa would be hard to beat in Rotorua. Very friendly owners. Has a mountain bike dedicated wash area, and secure lock up for bikes. Great off road parking, central yet...

Thank NigeMX
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for spending your time writing a review - we appreciate it. We are pleased that you had a pleasant stay and have enjoyed using our new mountain bike facilities. We look forward to seeing you and your family next time you stay with us.

Auckland, New Zealand
Reviewed 3 weeks ago

Whilst the room was clean and as expected, we were shocked by the total disregard shown to us. When we booked we requested one room with a double bed, and another with two singles (for our young children). We were told that was exactly what we would get. On arrival we found both bedrooms had double beds. We asked if...

Thank davepriscilla
Reviewed 4 weeks ago via mobile

Booked in for 2 nights. On a trip around New Zealand. Great hotel brilliant jacuzzi great parking a small walk to town probably around 10 mins walk. It has outside pool breakfast delivered to your door. Kitchen. Fridge etc. Lots to do in town. Especially the hot springs. These are by the hospital and something you must see. No need...

Thank wrighty889
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review we value our guest feedback as this is key for us to continue to improve our guests experience here at Emerald Spa. We are pleased you enjoyed your stay with us. I can understand your frustration about not being able to purchase a drink in the local pub while your wife was shopping. NZ has...

Reviewed 5 weeks ago

Booked on line for 3 nights from Hamilton. Arrived very early like 10:45 so room was not available so manger sent us on a nice drive around some very pretty lakes. Came back about 2 pm and everything was ready. Manager was most helpful and was willing to spend some time with us explaining some of the places of interest....

Thank Kenneth H
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thanks for your review, we are always appreciate it when our guest spend their time to give us feedback. We are pleased that you enjoyed your stay with us and had such a lovely time visiting the local attractions. We hope to see you again in the future

Campbelltown, Australia
Reviewed 23 March 2017

This motel was clean and fresh and included little added extras such as sachets of plunger coffee and towelling bath robes in the wardrobe. The spa bath was huge and the interior was modern and fitted out well including a TV in the bedroom as well as the lounge. The hosts were polite and helpful.

Thank leejune114
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thanks for your review. We are pleased that you enjoyed your stay with us and hope to see you again in the future.

Reviewed 22 March 2017 via mobile

We stayed the night on the 21st march the owners were very friendly and welcoming! The rooms were very nice and clean and the spa bath was huge! We had a great stay thank you! 😁would definitely recommend you guys 😁

Thank Chantel B
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for your lovely review, we value guest feed back. We hope to see you staying with us again in the future

Rotorua, New Zealand
Reviewed 21 March 2017 via mobile

We really enjoyed this motel, staff were very pleasant and units exceptionally clean and well maintained. Would definitely stay again. Keith on reception was very obliging and had a great sense of humour . Thoroughly enjoyed our time there and we will return. Jim and Julie Archibald

Thank Julie A
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for spending your time writing a review, we really appreciate guest feedback. We are pleased that you enjoyed your stay with us and look forward to seeing you again..

Port Macquarie, New South Wales, Australia
Reviewed 12 March 2017

We stayed 2 nights in a lovely, very clean apartment with a huge spa bathroom. Staff were very friendly and helpful with local ideas. Close to everything. And free wi-fi - not many hotels offered this on our recent trip so we were really appreciative.

Thank ATT2444
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for staying with us and for spending the time writing a review - we always appreciate guest feedback. We are glad that you had an enjoyable stay with us.

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 6,076 - ₹ 10,019 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#14 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Emerald Spa Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 2nd floor to reduce traffic and noise.”
Rob1eddy, 24 Feb 2017 | Read review
“Looking down on the pool was great - Family room”
B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
923saugatd, 15 Jun 2016 | Read review
5 of 5
US$ 288* /night
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Prices are for 1 room, 2 adults
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