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Emerald Spa Motor Inn

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#13 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Emerald Spa Motor Inn
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362 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

Stayed at this Inn for one night whilst visiting Rotorua for a family wedding. Arrived too early to check in but the staff did everything they could to get our room ready so we could get changed ready for the ceremony. Very charming staff indeed. Also helped us out with an umbrella as was raining quite heavily. Place comfortable and...

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Helpful?
Thank Charlotte J
San Francisco, California
Reviewed yesterday NEW

This motor inn is very pleasant. There is plenty of parking and also laundry facilities. No frills and no nonsense. Definitely would stay here again. The location is very convenient. The location is very convenient to all that Rotorua has to offer.

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Helpful?
Thank THSF
Reviewed 1 week ago via mobile

Stayed here last night with the wife. It was a Saturday. We arrived about a half hour early but as the room was ready we were able to check in. Fantastic greeting at the front desk, I got a good vibe from the second I walked in the door. Really appreciated the complementary liquid refreshment offered as I booked on...

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Helpful?
Thank burgerrings
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your lovely review. We enjoyed hosting you and look forward to seeing you again soon!!!

New Zealand
Reviewed 2 weeks ago

We had a studio room, with huge king size bed and spa bath. The kitchenette had a small fridge and microwave. Great bathroom with walk in shower. The hosts were incredibly friendly and even offer a glass of wine upon check in along with a small basket of bikkies and chips! The motel has a great swimming pool and off...

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Helpful?
Thank Ancdefgh987
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your lovely review of our Emerald Spa Motor Inn. We try very hard to exceed our guests expectations and it is great to hear that we are succeeding. We look forward to hosting you again in the future.

Ipswich, Australia
Reviewed 4 weeks ago

Cannot recommend this hotel highly enough. From the moment we arrived at reception we were made to feel welcomed and looked after. Chile (receptionist as well as Co-Owner) greeted us on arrival and went above and beyond in helping us determine what we would see around Rotorua, even going as far as to provide some discount vouchers for a few...

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Helpful?
Thank scorps_sting
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for taking the time to review Emerald Spa Motor Inn. Glad you enjoyed staying with us and the facilities we provide. The pool is 30 degrees warm summer and winter. We all love chatting to our guests as it is our guests who allow us to be in this business. We hope to welcome you back...

Whangarei, New Zealand
Reviewed 5 weeks ago

We had a great stay here with a warm welcome from reception. Arnold and Chili are great hosts. The kids loved the pool especially as it is a salt pool. Will definitely be back. Also great recommendations for the area as well. The Thursday night market was awesome

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Helpful?
Thank Nick B
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for the lovely review Nick. Great to have you stay with us and glad you enjoyed Rotorua. Will see you again :)

Auckland, New Zealand
Reviewed 13 January 2017

Our room was small but lovely and clean. It was lovely having the spa in our room and the bathroom was well appointed. We loved having the heat pump as it was hot while we were in Rotorua but our room was lovely and cool. The owners were extremely helpful and knew the area well.

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Helpful?
Thank Louise4nz
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We are happy you enjoyed your stay in Rotorua and we hope to host you again soon.

Missoula, Montana
Reviewed 9 January 2017

Located midst a veritable sea of hotels, this Motel is well kept and quiet. The in room tub spa seems to be very popular in Rotorua so you can shop around if you want one. Motel had a nice refrigerator, microwave, coffee plunger and all the plates, glasses, cutlery you might need. Nice for bringing in food for breakfast or...

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Helpful?
Thank SadieMT
Li C, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. We hope you enjoyed your stay with us and trust you had a memorable soak in the tub. See you next time you are in Rotorua.

Reviewed 9 January 2017

The hostess was very helpful and gave us 10% off coupons to several local attractions. The room was clean and tastefully done and everything looked like they had been recently updated. There was a large jacuzzi in the bathroom that we did not have the time to enjoy. The wifi speed was excellent and consistent. The rooms are in two...

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Helpful?
Thank Aunachalam V
Li C, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for reviewing Emerald Spa Motor Inn. We hope you enjoyed your stay with us and hopefully we can host you again sometime. Thank you for commenting on our Wifi. We upgraded our Wifi just before Christmas and the speed is now as fast as you can get and unlimited, all included in our room rate!

Reviewed 9 January 2017 via mobile

Had everything you needed. Clean and tidy which is always a good thing. Owners and staff were really friendly too. Something very minor but I did think $4 each to use the washing machine and dryer was a lot especially as we had a night at the five star resort up the road which was only $2. But no real...

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Thank Ciddo77
Li C, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. We hope you enjoyed your stay with us.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 7,662 - ₹ 13,979 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Luxury Hotel in Rotorua
#11 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Emerald Spa Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Looking down on the pool was great - Family room”
 of 5 bubbles B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
 of 5 bubbles JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
 of 5 bubbles C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
 of 5 bubbles 923saugatd, 15 Jun 2016 | Read review
“Spa room had great views of the race course”
 of 5 bubbles dippy_sal, 16 May 2016 | Read review
5 of 5