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ASURE Palm Court Rotorua

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#16 of 93 Hotels in Rotorua
Certificate of Excellence
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ASURE Palm Court Rotorua
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218 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Perth, Australia
Reviewed 3 weeks ago

Asure Palm Court Rotorua has the most thoughtful and extensive range of comforts and amenities I have ever seen in any regional motel anywhere. It is on the main street, Fenton, which is not noisy and is in fact convenient. The owner is a most hospitable man with a wealth of knowledge of the area. The housekeeping quality was of...

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Helpful?
1Thank westoz
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

We are overwhelmed with this review. I have printed this out for all our staff so that they can pat themselves on the back. It is due to these reviews and the HIGH value we place on our staff that we are taking them all out for a pre-xmas function at the Blue Baths next Friday. Thanks and best wishes...

Gisborne, New Zealand
Reviewed 3 weeks ago

We had a two bedroom unit which was I guess almost perfect. The rooms were clean and the linen was spotless. Towels were changed every day and the rubbish cleared away. The office staff were most helpful and we could even book tourist trips from the office which was very handy. There was a little noise from the motel next...

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Helpful?
1Thank venture992
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for the kind review. We do our best with cleanliness and information to make everyones stay the best that it can be. Noisy behaviour by others can be a problem from time to time. If we know about it we will always ask for the noisy ones to be more respectful of others. Glad that you will come and...

Sydney, Australia
Reviewed 4 weeks ago

A little out of town on the main road but still only a few minutes drive to the supermarket & city. Convenient to most attractions and adjoins the racecourse. Equipped with kitchen & fridge made it a cheaper stay then buying out for each meal. Parking at you room door was good. Reception very helpful with quick check in and...

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Helpful?
Thank Europahol
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for the review and sorry to hear that other guests had disturbed you. The film crew have left for Japan and being young and away from England I would think thaT THEIR NOISY BEHAVIOUR WILL CONTINUE THERE. Certainly we do not condone noise or other disrespectful behaviour and will let guests know if we know. Trust that all is...

Auckland, New Zealand
Reviewed 4 weeks ago

I've started here numerous times over the last few years on business as well as for weekends. Love the outdoor spa and rooms are always very clean and comfy. Nothing is too much for the hosts (I even had a pair of split trousers repaired once). Highly recommended.

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Helpful?
Thank Fortriss
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for taking the time to leave a review. We really value our guests and in particular our returning ones. All the best from us here at Palm Court.

Adelaide, South Australia, Australia
Reviewed 30 October 2016 via mobile

Visited here when staying in Rotorua for three days. Booked the two bedroom place to stay and were very happy with everything we experienced. The lovely owner helped us find exactly what we needed to find around Rotorua, and was able to assist with booking different activities . He was so knowledgeable about the local area, including where to eat...

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Helpful?
Thank Brittany A
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks so much for the wonderful review. We do our best to stay informed and experienced with all things Rotorua so that we can give our guests the best experience of our wonderful City.

Palmerston North, New Zealand
Reviewed 25 September 2016

We travel a lot from Palmerston North to Whangarei normally on the return trip driving straight through. This time we decided to detour via Rotorua staying at Assure Palm Court I overnight. Great decision, great Motel, great hosts and a brilliant night's sleep.

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Helpful?
Thank GazRoy
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks very much for the kind review. We look forward to greeting you again in the future. All the best from ASURE Palm Court.

Reviewed 16 September 2016 via mobile

I booked the 3 bedrooms townhouse for our family trip. It's an off site townhouse in a very quiet street. Such a great house with space, plenty of bedding for at least 8 people. Good kitchen size and all amenities you require for a short trip. What I also like about this property is the double garage. So we can...

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Helpful?
Thank Wanga6
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for taking the time to review us. We agree that the house is in a very area and central to everything that Rotorua has on offer.

Stratford
Reviewed 31 August 2016

We loved the comfort of our room and facilities including the recliner 2 seater, very comfy. The pool was a fantastic size and even though we are agile enough to get in and out of it we would suggest some people might have trouble. Our only gripe was you do hear the "water" noise of other units running their pools...

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Helpful?
Thank StratfordHeritage
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for the review and your comments are useful. It is a fact of life that some of us lose our mobility due to injury or age and can't walk up stairs or get into and out of baths. We always make sure that there is a normal shower in place for anyone we see that would require one. and...

Rotorua, New Zealand
Reviewed 24 August 2016 via mobile

We stayed here with our poodle. Place was spotlessly clean, bed very comfortable and it had everything we needed. Great location for a short walk to town and just one minute away from racetrack (Which is off leash). Will certainly be back. Bonus was Spa Pool in room. For our purpose it was 5 star. Very friendly check in by...

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Helpful?
Thank Julie A
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Yes we are close to the race course which is a freedom dog walking area. The Rotorua CBD is off limits for dogs. Glad that you enjoyed your stay and we look forward to your next visit.

Christchurch, New Zealand
Reviewed 23 August 2016 via mobile

We stayed for 2 nights and the unit was tidy, clean and comfortable. The spa pool was a delight but a bit too noisy. Service was excellent, overall a very pleasent experience. We were given good advice on the activities in the area too. Highly recommend.

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Helpful?
Thank kamiya_ravi
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for taking the time to review us. Most of the activities we have tried ourselves so have a 1st hand knowledge. Look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Clean, comfortable, ground level, Friendly, hot tubs/tea&coffee making/irorning/cooking facilities in all units. Close to all Rotorua activities and restaurants. Helpful hosts to ensure your stay is personalised and a happy one. The rooms are all ground level, non smoking and have their own private self fill Hot Pool / spa pool. Committed to your comfort your hosts at ASURE Palm Court Rotorua will make your stay the best that it can be. ... more   less 

Additional Information about ASURE Palm Court Rotorua

Address: 288 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 6,836 - ₹ 10,220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ASURE Palm Court Rotorua 4*
Number of rooms: 17
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Hotel Style:
#13 Business Hotel in Rotorua
#14 Luxury Hotel in Rotorua
#14 Family Hotel in Rotorua
#19 Romantic Hotel in Rotorua
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Questions & Answers

Questions? Get answers from ASURE Palm Court Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours was a double bedroom unit at the back of the complex which suited us well.”
 of 5 bubbles venture992, 14 Nov 2016 | Read review
“At the back best”
 of 5 bubbles Europahol, 9 Nov 2016 | Read review
“A really nice room with tons of space and excellent furnishing.”
 of 5 bubbles GazRoy, 25 Sep 2016 | Read review
“Definitely use the spa. So refreshing.”
 of 5 bubbles 316judithd, 7 Apr 2016 | Read review
“Room 9 had both bedrooms with door out to pool area All rooms we have used previously up to same great standard.”
 of 5 bubbles CarolandDavid_11, 30 Mar 2016 | Read review
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