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Hamurana Lodge

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#14 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Hamurana Lodge
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388 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Brisbane, Australia
Reviewed 27 June 2016

Loved staying here. The staff were so attentive and friendly, always willing to make a fresh coffee when needed. Loved the open fire in the lounge room, and the view over the gardens from the lovely breakfast room. Breakfast was great too. Also loved the heated floor in the bathroom.

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Helpful?
Thank Karen S
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Karen, it's our pleasure to hear that you enjoyed staying with us. Our guests enjoy waking up to the smell of fresh croissants and freshly grounded coffee in the morning. Our fireplace has gained quite some popularity since the beginning of this winter, it's cozy to read a book or have a glass of wine next to it....

MANNCHESTER
Reviewed 25 June 2016 via mobile

Lovely hotel - overlooking the lake - Tom was a wonderful host - great start to Our holiday in rotorua - lovely continental breakfast is served - with nice relaxing music in the back ground - and a well stocked Cosy bar to welcome you after a full days sight seeing - everywhere spotless - need a car - as...

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Thank LIBBYMannchester
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Libby, thank you very much for getting in touch and we are glad to hear that you thoroughly enjoyed your stay at Hamurana Lodge. We hope you enjoyed Rotorua and its surrounding areas and we do hope to have the opportunity of hosting you again in the near future. Warm regards from the team!

Reviewed 18 June 2016 via mobile

A beautiful lodge! So nice to be out of the hustle and bustle (and smell!) of Rotorua - though you need to be happy to drive to get to attractions/restaurants. Cosy, attractively decorated rooms, very spacious and warm. The turndown service is exemplary - as are the complimentary jelly beans! Breakfast is wonderfully fresh and the croissants straight out of...

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Helpful?
Thank Zach B
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Thank you Zach for your kind words, it's good to hear that you had a wonderful stay at Hamurana Lodge. Thank you for your suggestions and we will act upon them very soon. We do hope other travellers find your review helpful when searching for accommodation in Rotorua area and we look forward to hosting you again in the near...

Weymouth, United Kingdom
Reviewed 7 June 2016

This hotel is very different to you run of the mill hotel chain type. If you would like to be treated well but feel comfortable then this is the place where you are not just a name and number. Great staff, very clean and such beautiful surroundings. Thank you Patrick, Tom and Sam you made our visit very special. There...

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Thank Loraine146
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Loraine, it's great to hear from you! Thank you for your kind words and we are glad to hear that you enjoyed your time at Hamurana Lodge. You are right that Rotorua has a lot to do and see and changes happen all the time. Be sure to come back for more next time. Warm regards from the...

Whakatane
Reviewed 5 June 2016

Thoroughly enjoyed our stay, great service, lovely room. Sam and then Patrick both of whom were friendly and attentive looked after us well. We didn't meet the manager at all. The outside of the lodge and outdoor area could do with some maintenance and a spruce up.

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Thank coralieann
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Coralieann, thank you for getting in touch and we are glad to hear that you enjoyed your stay and had a great time here at Hamurana Lodge. We highly appreciate your suggestions and will target those areas in our future maintenance projects. We look forward to hosting you on your next trip to Rotorua. Warm regards from the...

Reviewed 7 May 2016 via mobile

Incredible service from all the staff is what really makes this an amazing place to stay. They are always ready to help, provide advice, book a tour or restaurant for you, or just make a great cup of coffee whenever you like. The breakfast was wonderful (we didn't want anything hot but some might want to ask for it). The...

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Thank Mark S
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Mark, Thank you so much for sharing your experience at Hamurana Lodge! We are glad you had a fantastic time here and enjoyed our service, facilities and the animals on the lodge ground. We look forward to welcoming you again soon! Kind regards from he team.

Dusseldorf, Germany
Reviewed 26 April 2016

First time in New Zeeland Hamurana Lodge was great place to stay. We would highly recommend Hamurana Lodge as a place to start excursions to the interesting sites. Patrick and his team gave us every support we needed. Excellent Service, nice staff! We will be back for sure

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Thank haryroelen
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Hary, it's good to hear from you and thank you very much for the kind words. Rotorua definitely has a very strategic location being in the middle of the north island and has easy access to most of the points of interests. We look forward to hosting you and your family again in the near future. Warm regards...

Sydney, Australia
Reviewed 11 April 2016 via mobile

We stayed there for one night. It was a lovely hotel with top services. Staffs of hotel were so nice and the view was beautiful. We would like stay here if we visit Rotorua again. If there is anything not perfect, it would be the sound insulation as we can hear others' talking from other rooms. But overall was really...

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Thank Boya W
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Boya, thank you so much for getting in touch. It was our pleasure to host you and your family and we are glad to hear that you had a memorable experience at Hamurana Lodge. We value your suggestions and will add it onto our task list during our next renovation. Thank you again and we look forward to...

East Midlands, United Kingdom
Reviewed 7 April 2016

My husband and I eloped to get married in New Zealand and toured both the South and then the North Islands before tying the knot on 22 January 2016 in the Bay of Islands. One of the major highlights of our time in New Zealand was our stay at Hamurana Lodge. Patrick was extremely charming and attentive and all of...

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Thank Belinda B
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Belinda & Stephen, it's with such a pleasure to read your review. We are happy to hear that you had a great time in Rotorua and had fond memory of New Zealand as well as Hamurana Lodge. Thank you for sharing your wedding photos with us, you two look so happy in them! We look forward to hosting...

Kohimarama, New Zealand
Reviewed 5 April 2016

We stayed 2 nights at Hamurana Lodge in a suite and were very impressed with the level of service and beautiful surroundings here. We are regular lodge dwellers and have been to many lodges throughout New Zealand, and I would rate this as one of the better ones. Patrick and his team were absolutely fantastic... greeting you at the door...

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Thank BLQNDI
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you very much for the review. We are glad to hear that you had a great time at Hamurana Lodge and enjoyed the service we provide here at the lodge. It's a pity that the weather wasn't ideal for using our heated outdoor pool, but I'm sure we can make it happen when you return in the...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 

Additional Information about Hamurana Lodge

Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 14,696 - ₹ 31,649 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
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Hotel Style:
#2 Romantic Hotel in Rotorua
#12 Luxury Hotel in Rotorua
#12 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Hamurana Lodge staff and other travellers.
3 questions
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New Zealand
over a year ago

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Questions? Get answers from Hamurana Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms are lovely”
 of 5 bubbles LeonardoS1987, 30 Sep 2016 | Read review
“Any room. Beautiful!”
 of 5 bubbles andymas0n1, 27 Aug 2016 | Read review
“have a look for the suites”
 of 5 bubbles haryroelen, 26 Apr 2016 | Read review
“The upstairs suite with balcony and views was fantastic... and the Gourmet Platter is seriously amazing. Enough to feed 4-6 people!!”
 of 5 bubbles BLQNDI, 4 Apr 2016 | Read review
“Room at the front with the lake view”
 of 5 bubbles AnneB524, 16 Jan 2016 | Read review
5 of 5