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Union Victoria Motel

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Union Victoria Motel
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159 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Sydney, Australia
Reviewed 11 December 2013

We chose this because of thermal pools but were very satisfied with accommodation. My sister and I took our mother for the first time to enjoy the thermal waters of Rotorua but wanted to stay at a place that had its own thermal pool. We have been here previously and enjoyed it then so it was only logical to go...

Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Kathy, Thanks for your positive review, I'm glad you enjoyed your stay with us and I'm glad your mother enjoyed her geothermal bathing experience.

Reviewed 8 November 2013

Did the bookings because of the chain badge and research on TA. Stayed there for 2 days, 6th Nov, 2013 in and today morning, 8th out, me and my wife on an end-to-end drive in NZ. Bruce is warm and friendly and was available at the reception within minutes you being the, sometimes running :) you can see he wants...

Thank arkz
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi WOW! what a great review thankyou very much, I'm so glad you enjoyed your time with us and that you are planning on coming back to Rotorua there is so much to see and do here. I hope the rest of you holiday goes well.

Tamworth, United Kingdom
Reviewed 3 November 2013

We were met by the happy smiling face and obliging disposition of Bruce-straight away we were put at ease-the room was excellent as were the facilities including hot spa and mineral spa plus a great swimming pool. Bruce was most obliging in finding us our next accommodation for our on going trip-he directed us to excellent eating venues all with...

Thank Nannaneve
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Eve, It was a pleasure having you stay with us and that you enjoyed our Motel. I hope the rest of your holiday was a good experience and you arrived home safe & sound.

Motueka, New Zealand
Reviewed 2 November 2013

A great, handy, Kiwi owned and operated place to stay in Rotorua. The motel was very well presented and quiet with exceptionally clean and tidy rooms. The operators were pleasant and very helpful. We'd definitely choose to stay here again when next in Rotorua. Many thanks.

Thank Giselle S
Bruce B, Owner at Union Victoria Motel, responded to this review

Thank you for the positive review , I'm glad you happy with your accommodation and hopefully see you again in the future.

Timaru City, null, New Zealand
Reviewed 9 October 2013

We stayed 4 nights in this Motel and thoroughly loved every minute, naturally we were out and about seeing and doing things while we were there so we didn't spend a lot of time at the motel but it was clean, comfortable and had heaps of room. The thermal pool was popular with our entire family and the mineral pools...

1Thank Nigel B
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Nigel, WOW what a great review thank you very much, we are so pleased you enjoyed your stay with us and were able to see and do the many things that Rotorua has to offer, take care and we hope to see you again in the future.

Auckland Region, New Zealand
Reviewed 6 October 2013

We stayed in this hotel seventeen years ago with our extended family. We have always remembered how great it was with a large, clean and inviting thermal pool to keep the children entertained while the adults relax. We went back recently with the same family plus grandchildren and found it just as we remembered. The units are clean and spacious...

1Thank OTfamilysis
Bruce B, Owner at Union Victoria Motel, responded to this review

Thank you so much for the great review it was our pleasure having you all stay with us and glad you had a great time with your family. We are nice and handy to everything and just a short walk into town, thanks again and we hope to see you again in the future.

Carmichael, CA
Reviewed 30 August 2013

Our group of 10 spent three nights at the Union Victoria Motel. It was clean and comfortable, and the owners were welcoming and very willing to share their love of Rotorua which, as [owner] Bruce told me, has been chosen as the most beautiful city in New Zealand for the past 12 years! He also highly recommended some of the...

Thank SactoJer
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi There, Thank you for the great review, I'm glad you enjoyed your stay with us and were able to see what Rotorua has to offer our visitors.

Perth, Australia
Reviewed 8 June 2013

We stayed two nights at the Union Victoria Motel, the family unit we stayed in was a single story dwelling at the entrance of the Motel, the room could sleep six people and was possibly the largest accommodation we stayed in during our holiday in New Zealand. The Owner was friendly and knowledgeable, and gave us some good info on...

Thank WAPerthFamily
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi There, Thanks for the review, we are glad you enjoyed your time in Rotorua and were able to see what the area has to offer. Thanks for the comments on the room you stayed in and I'm glad it was to your liking, it is in the older part of the Motel and being big family units they do...

Pukekohe, New Zealand
Reviewed 22 May 2013

We took our nephew from Fiji to Rotorua for an overnight stay. This motel was convenient, quiet and pleasant. Our room was warm, cosy and clean. The plants and cats were lovely and added a nice touch. The man that was at the desk was wonderful, welcoming and very knowledgable about the area. The men loved the pools, which were...

1Thank Feef738
Bruce B, Manager at Union Victoria Motel, responded to this review

Thank you for the great review I'm glad you enjoyed your stay with us and I hope your nephew enjoyed what Rotorua has to offer. It is nice and quiet, making for a good nights rest especially after a long soak in the hot pools. It's been a long time since I have been called a ray of sunshine!! hope...

Dunedin, New Zealand
Reviewed 18 May 2013

Stayed here on a Saturday night. Not a bad place. Room heated well and was cozey. The oven was old but worked well. Overall it was tidy and clean. Beds where comfortable and warm Nd we both slept well. If you want a reasonable place to stay then this is a good place.

Thank Tim_Devaney
Bruce B, Owner at Union Victoria Motel, responded to this review

Thanks for the positive review and am glad you enjoyed your stay with albeit only one night. I hope you had a safe journey back to Dunedin and your new car went well.

87 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
20 self contained Units, 12x Studio Units, 4x One Bedroom Apts, 2x Two Bedroom Apts, 2x Two Bedroom Bungalows.All units are fully self contained with LCD TV's, Freeview, Sky, Telephone, Wi-Fi. All Units are non smoking, check-in from 2.00pm, check-out 10.00am.Off street parking, Guest laundry, Car wash, Games Room, Bike Hire. Outdoor heated swimming pool & toddlers pool , Covered Spa & Genuine Mineral pools.Continental and Cooked breakfast available on request delivered to your room. Rotorua International Airport 20 minutes drive, Sightseeing and tour activities arranged at reception, Thermal areas 5 to 20 minutes drive,Racecourse and Golf course 3 minutes drive,Intercity Bus Terminal 3 minutes drive,5 minute walk to City centre and Restaurants.Countdown Supermarket & Mall directly opposite the Motel. ... more   less 

Additional Information about Union Victoria Motel

Address: 26-28 Victoria Street, Rotorua, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 5,955 - ₹ 9,797 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Union Victoria Motel 3.5*
Number of rooms: 20
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Also Known As:
Union Victoria Hotel
Hotel Style:
#26 Romantic Hotel in Rotorua
#36 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Union Victoria Motel staff and other travellers.
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over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't manage stairs, you'd need to ask for a ground floor room, as there are first floor rooms as well.”
 of 5 bubbles , 19 Nov 2016 | Read review
“Upper level room if you don't have too much luggage to carry up the narrow stairs and hope the décor is updated.”
 of 5 bubbles G7399CDbrianc, 19 Sep 2016 | Read review
“L1 is accessed via stairs, if you need easy acess choose ground floor.”
 of 5 bubbles HouseofJode, 2 Mar 2015 | Read review
“All of the rooms were lovely but I think a room upstairs is best.”
 of 5 bubbles ZaJaMa3, 15 Feb 2015 | Read review
“corner second floor suit sunny and roomy”
 of 5 bubbles ediface, 8 Feb 2015 | Read review
5 of 5