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Cleveland Thermal Motel

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113 Lake Road, Rotorua 3010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (57)
360
Panoramas (9)
Room & Suite (316)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cleveland Thermal Motel
Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 89 hotels in Rotorua
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Kids' outdoor play equipment
BBQ facilities
Baggage storage
Laundry service
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Non-smoking hotel
Picnic area
Self-serve laundry
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Room features
Housekeeping
Seating area
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Kitchenware
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Hindi, Indonesian, Malay
1050Reviews6Q+A100Room tips
Traveller rating
  • 638
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  • 7
Time of year
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Popular mentions
MrsWayne3158 wrote a review 18 Sep
Tauranga, New Zealand14 contributions7 helpful votes
What a gem this place is . Spotlessly clean, well run, superb beds and beautiful hot pools & heated outdoor pool. The rooms are of a good size and the grounds are spacious. Second visit & will be back for more. Highly recommend
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Date of stay: September 2021Trip type: Travelled as a couple
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Rowiec530 wrote a review Aug 2021
1 contribution
We had a wonderful stay. The customer service was outstanding . The room was freshly renovated, warm and clean. The bed and pillow was extremely comfortable. With an amazing added bonus of 2 thermal pools and a wonderful warm swimming pool! Would definitely come back
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Brij Gurm, Owner at Cleveland Thermal Motel
Responded 3 weeks ago
Hi Rowiec530 Just what we want to hear. Thank you for your feedback; we are delighted you had a good stay and look forward to welcoming you back to the Cleveland when you plan your next break in Rotorua. In the meantime, stay safe.
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npthompson72 wrote a review Aug 2021
Taupo, New Zealand1 contribution
Greeted by a lovely husband wife team! Automatically felt welcomed after they laid down the rules! Our room was cozy and warm and clean! The highlight was the outdoor thermal pool. Clean, hot and relaxing. Definitely will stay there again.
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Brij Gurm, Owner at Cleveland Thermal Motel
Responded 4 weeks ago
Hi npthompson72 Thank you. Your feedback is much appreciated. Yes, we are a husband & wife team offering good old Kiwi welcomes to the Cleveland. Unfortunately, we have house rules, which are for the benefit of all our guests. Glad you got to enjoy our outdoor heated swimming pool. We look forward to welcoming you back to the Cleveland the next time you plan a visit to Rotorua.
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155nomad250437 wrote a review Aug 2021
Taupo, New Zealand1 contribution
Wow. We left a phone in a unit. Brij was straight on it and recovered the phone and then promptly forwarded it to us. Moreover it’s a great Motel with a divine thermal hot pool. Really nice atmosphere and really good prices. We will always stay here in the future. Great value and great motel. I can not recommend it enough
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Brij Gurm, Owner at Cleveland Thermal Motel
Responded 4 weeks ago
Hi 155nomad250437 Always a pleasure to reunite guests with their belongings. Great to know you enjoyed our mineral pools and here's hoping your mum is doing much better. We thank you for staying at the Cleveland and look forward to seeing you the next time you plan a visit to Rotorua.
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thebroomfields2021 wrote a review Aug 2021
1 contribution
The hosts are so attentive, friendly & very welcoming. The heated swimming pool was superb on a cold day. The 1 bedroom unit was clean, comfortable & had everything we needed. Will definitely stay again!
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Brij Gurm, Owner at Cleveland Thermal Motel
Responded 21 Aug 2021
Hi thebroomfields2021 It is so good to read your feedback and to learn you had a good stay. Thanks for staying at the Cleveland.
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PRICE RANGE
US$72 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cleveland hotel rotorua, cleveland motel rotorua
FORMERLY KNOWN AS
The Cleveland Thermal Resort
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
31
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Frequently Asked Questions about Cleveland Thermal Motel
Which popular attractions are close to Cleveland Thermal Motel?
Nearby attractions include Fancy Meow Cat Cafe (1.2 km), St. Faith's Anglican Church (0.8 km), and Kuirau Park (0.5 km).
What are some of the property amenities at Cleveland Thermal Motel?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Cleveland Thermal Motel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Cleveland Thermal Motel?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Cleveland Thermal Motel?
Yes, free parking is available to guests.
What are some restaurants close to Cleveland Thermal Motel?
Conveniently located restaurants include Gelato Mio Ice Cream, Atticus Finch, and Indian Star Restaurant.
Are there opportunities to exercise at Cleveland Thermal Motel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Cleveland Thermal Motel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cleveland Thermal Motel?
The staff speaks multiple languages, including English, Hindi, Indonesian, and Malay.
Are there any historical sites close to Cleveland Thermal Motel?
Many travellers enjoy visiting Tamaki Māori Village (1.7 km), Te Puia (4.0 km), and Whakarewarewa - The Living Maori Village (3.9 km).