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Cleveland Thermal Motel

Traveller (53)
360
Panoramas (9)
Traveller (53)
360
Panoramas (9)
Pool & Beach (26)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Kitchenette
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Reviews & more
756Reviews
389Photos
5Q+A
100Room tips
Traveller rating
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Show reviews that mention
Great location in Rotorua, beautiful thermally heated pool, clean comfortable accommodation. Lots of amenities and city center near by. The owners were super friendly, helpful and made our stay great! Thank you we loved it :o)
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Response from BrijGurm, Owner at Cleveland Thermal Motel
Responded yesterday
Hi NinaandBrett Thank you for giving us the opportunity to welcome you to the Cleveland and to share information about all the activities and attractions around Rotorua. Glad you got to use our pools. Hope the rest of your holiday went as planned.
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A little out of the centre of town so a car is required. If you have a car great spot. Having their own private thermal pools was a real plus. Studio units are a good size . We stayed in an older room as the motel is in the process of refurbishing . Still very comfortable and onc
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Review collected in partnership with this hotel
Response from BrijGurm, Owner at Cleveland Thermal Motel
Responded 1 week ago
Hi Sightsee550047 Great to hear you enjoyed our private thermal pools and found your room comfortable and of a good size. We have just finished renovating 6 studio apartments and will finish the rest in the coming winter. The Cleveland is a short 1.3km walk to the lakefront and restaurants. We do offer complimentary transport into the city centre. Thanks for staying at the Cleveland.
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We were in Rotorua for a quick overnight stay and were very pleased to have booked into the Cleveland Thermal.

Our room was clean and comfortable. It had a separate lounge room and cooking facilities - everything that a family would need.

The hostess was particularly helpful a
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Response from BrijGurm, Owner at Cleveland Thermal Motel
Responded 1 week ago
Hi P6881CKjamesb It's music to our ears to read your review and to learn you brief stay in Rotorua and at the Cleveland met your expectations. Next time you visit Rotorua you must consider staying several days as there a lot of lovely walks not known to most tourists, that you would enjoy. Thanks for choosing to stay at the Cleveland.
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all good as a 1 night stay I was close to motorway a little noisy block is being refurbished so good time ahead im sure for block.great service involves courtesy car / drop off really appreciated Colin
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Response from BrijGurm, Owner at Cleveland Thermal Motel
Responded 2 weeks ago
Hi Colin It was a pleasure to be of service to you during our recent stay at the Cleveland. Yes, the renovations are almost done, in fact, by the end of this week. Thanks for choosing to stay at the Cleveland and hope your trip home was uneventful. Brij & Ronette
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+6
We had an overnight stay in an upstairs studio which was spacious, immaculately clean and comfortable for 3 adults, good size kitchen area, excellent shower and very comfortable beds. Pleasant outside balcony. The 2 thermal pools were very relaxing and the large, warm swimming po
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Response from BrijGurm, Owner at Cleveland Thermal Motel
Responded 2 weeks ago
Hi Marklee Thanks very much for your review. All the Cleveland team members appreciate your comments. Glad you enjoyed the pools.
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Previous
do you have facilities to store Mountain bikes?
Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
0 votes
Are the rooms air-conditioned?
Our Motel does not have air conditioning at present - only fans in the room.
0 votes
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If we book for three adults are we in seperate rooms? Ie one couple and one single lady?
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1 single are in the same room. The studio apartment will be the cheapest option.
1 vote
We will be half way through a long trip and we are looking for somewhere with laundry facilities. Are yours self service and what are the drying facilities like. We will be staying in Aug so not sure what drying options would be available.
We are so sorry for the late reply; Not being of the right age group, we are always challenged by technology, and therefore, did not notice your question. Hopefully, the following info will still be useful. The Cleveland has 2 washing machines and 2 dryers in the guest laundry, all coin operated. In addition, there is a clothesline too with pegs provided.
1 vote
can I purchase tickets for local attractions at the front desk?
We can assist with planning and booking activities and we have a number of discount vouchers we can offer you but payment is made at the attractions. Judy Mabey Relief Manager
0 votes
"ask for a refurbished room"
"Check the cooking facilities before paying."
"For our group, investing in a unit with two separate bedrooms was money well spent."
"Attend to basic items "
"Clean and spacious"
Previous
PRICE RANGE
US$ 84 - US$ 161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cleveland hotel rotoruacleveland motel rotorua
FORMERLY KNOWN AS
The Cleveland Thermal Resort
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
31
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