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Regal Palms 5 Star City Resort

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Regal Palms 5 Star City Resort
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447 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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Hong Kong, China
Reviewed 2 days ago NEW

After our drive down from Auckland, with a stop at Waitomo Glowworm Caves, we were pleasantly surprised to be told that we had been given a one bedroom suite instead of a studio suite. They provided a small carton of fresh milk for the in-suite tea/coffee, informing that we could replenish it daily. Everything in the suite and throughout the...

1Thank yellowperilhk
Reviewed 3 days ago NEWvia mobile

Absolutely sold over this place fantastic staff polite and courteous very willing to help you with anything no matter how small. Recommend to all family oriented and heaps if things for the kids to do

Thank Michele R
Ross M, Manager at Regal Palms 5 Star City Resort, responded to this review

Many thanks for your kind words - we do get a lot of repeat families because of the facilities on site

Carson City, Nevada
Reviewed 2 weeks ago

The hotel is not overly fancy but fills every need very well. The room was very clean with a large jacuzzi type hot tub. The hosts provide newspapers, cookies, and lots of information. The room includes wi fi, coffee, tea, tv and kitchenette. The hotels location makes it easy to get where you need to go.

Thank jacksvlly
Jensen Beach, Florida, United States
Reviewed 2 weeks ago

The Regal Palms is in a perfect quiet location on the outside of town yet accessible quickly to both sites in town as well as the highway system for day trips. The apartment was spacious and the property provided all the tools necessary for a nice BBQ cookout if you wanted to use the outside grills. The jacuzzi tub was...

Thank Dennis P
Luang Prabang, Laos
Reviewed 2 weeks ago

Room is very modern with air con, in-built kitchen, fridge, microwave...even cups, plates and cutlery is here. Bathroom and toilet all is nice and clean. Owner is very decent man and understand what tired traveller needs. Small gifts like cookies and package of milk it is just someting what makes that place special. Regal Palms is located in the centre...

Thank piotrekj81
Reviewed 2 weeks ago

After a day travelling we left it to the last minute to find accommodation which wasn't a great idea since everything was booked. It was through an accommodation enquiry at another resort that we came to stay at Regal Palms. The room at Regal Palms was large with a kings size bed, a large spa bath, and was very comfortable...

Thank Jane P
Newton, MA
Reviewed 3 weeks ago

My wife and I checked in at about 3:00. The resort had upgraded us, for reasons unknown, to a two-bedroom suite. One of the women at the desk handled the paperwork for our check-in and the other pulled out a packet of brochures about things to do in the area, which she went over one at a time with my...

Thank Steven G
Surfers Paradise, Australia
Reviewed 4 weeks ago

We thought this one bedroom unit was awesome. It had a large bathroom with a spa that had windows opening up to your private patio out the back. The room was large with a queen sized bed and a single bed, a small table and chairs and a small kitchenette with sink and fridge. There was BBQ facilities with a...

1Thank Crackalakin
Desborough, United Kingdom
Reviewed 4 weeks ago via mobile

A warm welcome and everything you need including a hose to clean the car, clean rooms - spotless, washing facilities cocking facilities and a good location I needed medical help, one phone call and seen in one hour to include blood test - lakeside medical centre

Thank David S
Congleton, United Kingdom
Reviewed 18 March 2017

This resort was booked by our travel agent NEW Zealand In Depth and we were pleasantly surprised upon our arrival. The resort is very welcoming with very nicely furnished rooms and hospitable front desk personnel. It is very convenient if you have a rental car and the property offers bicycles, miniature golf DVD movies and other extras if you are...

Thank travelers071

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 8,372 - ₹ 11,967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#6 Spa Hotel in Rotorua
#8 Luxury Hotel in Rotorua
#8 Family Hotel in Rotorua
#20 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Regal Palms 5 Star City Resort staff and other travellers.
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Questions? Get answers from Regal Palms 5 Star City Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was nice to have a 2nd floor room with views from the bedroom windows, though the first floor rooms have an enclosed patio area.”
dennisp67, 4 Apr 2017 | Read review
“Best if you have a car”
travelers071, 17 Mar 2017 | Read review
“All of the rooms are relatively the same, from my view.”
J3879QFjesseb, 24 Feb 2017 | Read review
“We stayed upstairs and it was very quiet despite proximity to main road.”
JaneMeek, 15 Jan 2017 | Read review
“Ground floor have nice private courtyard”
RabnDazz, 11 Jan 2017 | Read review
5 of 5