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Holiday Inn Rotorua

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#18 of 93 Hotels in Rotorua
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673 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Rotorua
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Showing 627: English reviews
Cardiff, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Stayed here for 2 nights as part of an organised tour.Initally looked like an other hoilday Inn but the facilites available were excellent.They offered a mini bus shuttle to go into town and picked us up on time.The restauant was probably the best for breakfast during our whole trip. The hotel was close to the local attractions and the pool... More 

Helpful?
Thank Siva S
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Siva S, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to know you found good value for money here with us. We appreciate you taking the time to place feedback and thank you for sharing your experience. We look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

Ashford, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Exactly what you would expect from a holiday inn. Clean tidy and comfy. What I would say is because of the fantastic location close to the volcanic areas of interest to visit you do get a smell of rotting eggs coming over from the park. On another note the staff we dealt with were very helpful. We would stay here... More 

Helpful?
Thank Chris P
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know you enjoyed a comfortable stay and thank you for mentioning our helpful staff. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Loved our stay at the Holiday Inn. The hotel has a real international feel about it, spacious lobby, quality furnishings and fittings, comfortable bed. The staff were very friendly and couldn't be more helpful. Excellent value for a wonderful experience! Highly recommended.

Helpful?
Thank JessLennan
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear JessLennan, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know how much you enjoyed your time here with us. We appreciate you sharing your experience and thank you for mentioning our friendly staff. We look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager More 

Hamilton & Waikato Region, New Zealand
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for one night as we had a wedding the staff are very friendly rooms clean no plunger coffee the food was absolutely amazing room service was very quick the swimming Pool was lovely and hot rooms quiet would definitely stay here again

Helpful?
Thank thistledoons
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear thistledoons, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know how much you enjoyed your special time here with us. We appreciate you sharing your experience and thank you for mentioning our friendly staff. We look forward to welcoming you back again. Kind regards, Kent Breeze General Manager More 

Auckland Region, New Zealand
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago

This hotel was great for our needs (me travelling with 2 young kids, in Rotorua for less than 24 hours) The hotel is clean, has a great pool and 2 spas (pool heated so fine for October swimming!) beds are comfortable, and I found it very quiet and had good free wifi which meant I could work once kids asleep.... More 

Helpful?
Thank c73
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. It is pleasing to know how much you and your family enjoyed your time here with us. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

2 reviews
Reviewed 4 weeks ago via mobile

Awesome place to be at! Friendly staff who carry a professional positive attitude, and make you feel welcome throughout your entire stay.very family friendly with pool gym and open kick back area at the bar lol. My favourite part about this place is the food, always spot on!

Helpful?
Thank cervennom3
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear cervennom3, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know how much you enjoyed your stay here with us. We appreciate you sharing your experience and thank you for mentioning our friendly and professional staff. We look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager More 

Estero, Florida
Level Contributor
253 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 4 weeks ago

Spent three nights at this hotel in Rotorua, New Zealand while touring attractions in the area. My wife and I found the room to be clean, functional and the bed comfortable ... nice buffet breakfast on site. The staff was friendly and helpful. Net-net comfortable recommending this hotel to others.

Helpful?
Thank JMelq
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear JMelq, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you enjoyed a comfortable and pleasant stay here with us. We appreciate you sharing your experience and thank you for mentioning our friendly and helpful staff. We look forward to welcoming you back again. Kind regards, Kent Breeze General Manager More 

Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago via mobile

Ashamed how late we are putting this review on after our stay. We found the hotel a really a good base and rooms very comfortable. It is some way out of town and only drove in but imagine it might be a bit of a walk. Reception staff were friendly and helpful. You accept that due to the geothermal activity... More 

Helpful?
Thank AliH8691
Kent B, Guest Relations Manager at Holiday Inn Rotorua, responded to this review

Dear AliH8691, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you enjoyed a comfortable and pleasant stay here with us. We appreciate you sharing your experience and thank you for mentioning our friendly and helpful staff. We look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 weeks ago via mobile

Standard holiday inn hotel, clean and friendliness are always there. There is no free wifi, it requires signing up of their hotel club. However, wifi connection page did not show any sign up link Generally, it is a pleasant hotel. Only 1 alternate lift is functioning, 2 were down. Maintenance work might be ongoing as I was awoke by drilling... More 

Helpful?
Thank Josantoes
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Josantoes, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased you enjoyed a pleasant stay with us. We are in the process of upgrading our lifts and apologise for the inconvenience caused. We appreciate your feedback and thank you for sharing your experience. Kind regards, Kent Breeze General Manager More 

Falkirk, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 October 2016

Room was clean and well maintained. Good car parking facilities and staff vey friendly and accommodating. Nothing too much trouble. Courtesy bus availabe to take you into town as hotel was approx 2km away. Would also pick you up and bring you back if required. Nice walk if you are fit and able. We were on a breakfast package and... More 

Helpful?
Thank Allan C
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you had a pleasant stay with us, and thank you for mentioning our friendly staff. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more   less 

Additional Information about Holiday Inn Rotorua

Address: 10 Tryon Street, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 6,936 - ₹ 15,777 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Rotorua 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Hotel Style:
#3 Green Hotel in Rotorua
#16 Luxury Hotel in Rotorua
#23 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rotorua staff and other travellers.
5 questions
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queensland, australia
6 months ago

See all questions (5)

Questions? Get answers from Holiday Inn Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are sensitive about the smell, ask for rooms facing away from the hot springs.”
 of 5 bubbles AnneM227, 27 Nov 2016 | Read review
“Ask for a room with a view of the thermal park...amazing.”
 of 5 bubbles lou2you, 24 Nov 2016 | Read review
“Good modern hotel”
 of 5 bubbles 904sivas, 10 Nov 2016 | Read review
“Good pool for the kids”
 of 5 bubbles c73, 1 Nov 2016 | Read review
“The new wing is definitely the way to go!”
 of 5 bubbles Jordz05, 24 Oct 2016 | Read review
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