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Holiday Inn Rotorua

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Traveller (282)
Room & Suite (180)
Traveller (282)
Room & Suite (180)
Dining (28)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
GreenLeaders Bronze level
Located on the edge of the incredible Redwood forest and uniquely overlooking the famous Whakarewarewa Geothermal Reserve, Holiday Inn Rotorua is the perfect base to truly explore this beautiful part of the North Island. We have 203 Rooms with comfy beds, and everything you’ll need to make you feel at home and have a great night sleep. Our purpose-built mountain bike and adventure equipment washing facilities, a year-round geothermally heated swimming pool plus two spas, and complimentary Wi-Fi mean both families and thrill seekers will feel relaxed and welcomed at this family-friendly Rotorua hotel. Following our family-friendly heritage, which dates back to 1952, we understand the importance of a family vacation and keeping the younger ones entertained. We have a range of great family-friendly facilities, including our Kids Stay & Eat Free policy. Enjoy lots of great savings at Rotorua’s top family-friendly attractions, with our VIK (Very Important Kids) programme.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Room Service
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Accessible rooms
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Reviews (1,040)
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All reviews thermal village shuttle bus te puia whakarewarewa maori living maori village room service geothermal area buffet dinner thermal reserve free wifi sulphur smell heated pool standard room comfortable hotel hot springs town centre stayed here for nights
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1 - 5 of 967 reviews
Reviewed yesterday via mobile

Other reviewers saying it doesn’t smell must have had a cold because it really does but you get used to it very quickly! The hotel is a little outside of Rotorua but has a free shuttle bus. The staff were nice and helpful. We went...More

Thank Scully1982
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded today

Hi Scully1982 Thanks for your great review. We have been listening to customer feedback and will have in room safes by the end of the year. The smell we can't change, and it wouldn't be Rotorua without it. Regards

Hotel's Favourite
Reviewed 5 weeks ago via mobile

I booked this hotel after reading other reviews on Trip Advisor and was not disappointed. Although a 6 min. drive to the center of Rotorua town, it does offer a free shuttle every hour to the iSite visitor center (where the Intercity bus stop and...More

1  Thank truffles808
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 5 weeks ago

Hi truffles808 Thanks for your comprehensive review. To clarify for future travellers we have one restaurant at the Holiday Inn, Chapmans which offers buffet and a la carte dining. Thanks for your special mention of Aaron, he will receive a Hospitality recognition award Regards Maureen

Reviewed yesterday via mobile

I am on a business trip to NZ and as part of my role within my business it has taken me to over 28 countries and I can honestly say I have NEVER experienced a better buffet. oysters, wide selection of sea good , local...More

Thank ashleigho419
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded today

Hi ashleigho419 Thanks for your review, Alasdair will receive a recognition card and be nominated to receive one of our monthly service awards. We are lucky to have staff of his caliber. Regards

Reviewed 4 days ago via mobile

Great location, helpful staff Our original room was a triple, no view and very little space. Upgraded to a suite for an extra $50 NZ. Per night and well worth the money. Separate lounge/diner and huge bedroom. Fantastic views. Dining table 4 chairs, cutlery crockery...More

Thank angelatZ5589GD
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 3 days ago

Hi AngelatZ5589GD Thanks for choosing Holiday Inn for your visit to Rotorua. I'm sorry that there were cleanliness issues in your room that needed to be dealt with after you had checked in. I appreciate that you did not let this spoil the rest of...More

Reviewed 5 days ago

Loved our stay at Holiday Inn :) first of all it was easy to arrive and park our car. Check in was fast and easy too. When we walked to our room we were amazed with the stunning view on the Rotorua's famous sulfur and...More

Thank nataliasK624AD
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 4 days ago

Hi NataliasK624AD Thanks for taking the time to provide such a thorough review. We understand that details like yours make it easier for future visitors to make their accommodation choice. Thanks

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Questions & Answers
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15 November 2018|
AnswerShow all 3 answers
Response from muzzanz | Reviewed this property |
Asking the wrong person. Just a visitor myself.
3 November 2018|
AnswerShow all 2 answers
Response from poppy500NZ | Reviewed this property |
No- it’s for complimentary travel into town too on the hour otherwise it’s a few Km’s walk into town It’s free and regular
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
Room Tips
"We enjoyed the room facing pools and park"
6 days ago
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"Ask for pool view"
2 weeks ago
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"Great pool for the kids and reasonable pricing"
24 Sep 2018
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"Ask for the 5th floor with balcony"
8 Sep 2018
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US$ 98 - US$ 206 (Based on Average Rates for a Standard Room)
holiday inn rotorua hotel rotoruaheritage hotel rotoruarotorua heritage hotel
Heritage Rotorua
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
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