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Birchwood Spa Motel

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Birchwood Spa Motel
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84 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 82: English reviews
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Very welcoming and extremely comfortable and it was very well accessorised. There were just little things that just put it above others,to make it feel like home. The proprietor was very pleasant and helpful with any queries we preferred.

Thank Jane T
Tauranga, New Zealand
1 review
Reviewed 6 October 2016

Older motel, clean but sparse. On a main bypass road which is very busy with heavy trucks. Problem with a microwave oven glass table falling out onto the floor and breaking. This plate was not sitting correctly in the microwave . This was very dangerous as it broke in many sharp pieces. The motel said they are going to charge... More 

Thank rossheathernz
Auckland Region, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2016 via mobile

We gad booked in advance due to I'll family member visit so rang asking for a spa unit in order to relax . The unit was comfortable except for the spa being a fill your own but it was cold and the fold out couch with the distinctive "dip" in the middle . We informed the owner , well his... More 

Thank Louise M
Hastings, New Zealand
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2016

We booked a two bedroom unit and just loved the kitchen and the space. We just wanted to relax and we could in this room. We used the upstairs bedroom and had the most comfy bed ever I have had staying away, thanks for making it awesome Ocean. My only critisim is the tv could of been bigger.

Thank Lisa L
Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2016

Generally poor and not reflective of the website description. The Internet access was good but that's where it stopped. The wardrobe had a strong aroma of sulphur which would have permeated any clothes put in there. Additionally no hangers and of the four provided 2 were for women's attire and 1 was hugely bent out of shape. The cold tap... More 

Thank nitsaup
Corvallis, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2016

The room itself was okay--shabby but clean. The kitchen was well appointed. The price wasn't bad. The room was hot and there was only a fan--no AC. But, the reason for the low review is because of the owner. I asked for an additional coffee packet and he refused to give me one. My daughter asked to buy one and... More 

1 Thank Claire_3081
Brisbane, Australia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 March 2016

Budget Motel, Our room was clean and tidy King Bed was comfortable. The rest of our Family had a family room with Double Bed and Single Bed. They said their bed was very hard and uncomfortable. They were very close to the main road and did not sleep well as it was very noisy with trucks going past frequently all... More 

Thank Maris11235
Regensburg, Germany
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 March 2016

Due to the presentation on the web we Chose this place for a 1-night stay. Bad choice. Had boooked a differnt room and were aked to pay 10 dollars extra to get this room instead of an even worse choice. Very primitive facilities, dirty spa you would not want to touch. Bed was a nightmare. For the same price we... More 

Thank WolfJosef
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2016 via mobile

We enjoyed our two night stay at the hotel. The host was very welcoming & helpful towards us. We had a lovely spa pool that we really enjoyed. Nice & quiet too. Our only downside was that the cleaner had come into our room after seconds of knocking on the door. We were not impressed. Other than that great hotel.

Thank Leqend M
Glasgow, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 February 2016

We stayed one night in this Motel on our fleeting visit to Rotorua. It was well priced, clean and comfortable. The location was excellent for visiting the tourist attractions the next day. From our room we could see steam rising from the geysers across the road. (Not saying it was a beautiful view but it was interesting). The welcome was... More 

Thank sarah y

39 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (34)
Hotel & Grounds (20)
Room/Suite (11)
Dining (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a warm welcome at the Birchwood Spa Motel. Studio, one and two bedroom spa units, townhouses with own garaging, close to thermal attractions, 2.5kms from town centre. Studios offer tea/toast making facilities, other units have well equipped kitchens. Qualmark Four Star rating. ... more   less 

Additional Information about Birchwood Spa Motel

Address: 6 Sala Street | Po Box 6107, Rotorua, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 5,665 - ₹ 8,086 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Birchwood Spa Motel 4*
Number of rooms: 17
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Also Known As:
Birchwood Hotel Rotorua
Hotel Style:
#42 Luxury Hotel in Rotorua
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Questions & Answers

Questions? Get answers from Birchwood Spa Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a unit away from the road”
 of 5 bubbles rossheathernz, 6 Oct 2016 | Read review
“Rooms have no Air Conditioning and ask for a room as far away from the road as possible.”
 of 5 bubbles Maris11235, 21 Mar 2016 | Read review
“Get as far away from Sala Street as possible. Avoid Unit No 1”
 of 5 bubbles marsh21, 13 Feb 2016 | Read review
“get a spa tub room (its on a private outdoor deck)”
 of 5 bubbles TW397, 8 Dec 2015 | Read review
“The townhouse is great for cyclists!”
 of 5 bubbles 475erinb, 12 Sep 2015 | Read review
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