We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Last minute trip to Rotorua for work.
Room was spacious and suitable. Dated decor and looking tired, but still serviceable.
Restaurant dinner was great food and drink; very quiet so service was off expectations. Breakfast average with dry cooked buffet offered - must have been...More
Rydges Rotorua was a fabulous place to stay for business. My room was spacious and well appointed and lovely and warm. The staff couldn't have been more helpful if they tried, just fabulous friendly service. I had dinner by room service, selection was good and...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Lovely spacious rooms, nice spa bath with great views of the race course. Good food and great service from the staff. With special thanks to Rohit for making it a special night at the cocktail bar 🍸🍰☀️
So we stayed a few weeks ago (priority guest reward member), as we had some problems and emailed them before we went and stayed again a few weeks later. thought they would reply but no. Nothing! Not a word.
Arrived the second time to find...More
It was Australian summer and hot. We were told not to open windows due to bugs. Some people were given 2 fans for their room, some of us had no fan. The lighting and decor was very dark and I surmise it was to hide...More
4 Thank THEJetSetGirl
Response from Monique E, Executive Assitant Manager at Rydges RotoruaResponded 4 days ago
I am sorry to hear that you had a bad stay with us and that you felt the level of service was so awful, we do always strive to provide excellent customer service and on this occasion we have not that level of service...More