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Novotel Rotorua Lakeside

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2,385 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Rotorua Lakeside
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Showing 2,235: English reviews
Papamoa, New Zealand
Reviewed 1 December 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Papamoabill
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

New Zealand
Reviewed 27 November 2013

This hotel is very tired. The beds were uncomfortable, the pool area dilapidated but the tangata whenua staff were fantastic. We were greeted by very friendly counter staff. In the bar we were given all the light food options as my daughter had been sick. The breakfast staff were similarly friendly and made us feel very at home. Loved the...

Review collected in partnership with Accorhotels.com
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Thank HelenBowen
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Kia Ora HelenBowen Thank you for the review of your recent stay with us, we do indeed have fantastic staff and i will certainly pass your comments on to them. Regards Ian

Auckland, Auckland, New Zealand
Reviewed 24 November 2013

We had a nice stay at the Novotel Rotorua - rooms nice, although a few areas showing some age such as the warm pool etc - could definitely do with a tidy up. The breakfast and dinner buffet in Atlas Restaurant was really excellent - although if I weren't an advantage plus member, I might have thought it a little...

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Thank Paul W
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Hi Paul W Thanks for the review of your recent stay with us at the Novotel, i am glad to hear that you had a great trip down to Rotorua. Regards Ian

Perth, Australia
Reviewed 21 November 2013

The hotel discription "Well-designed, well appointed corner room (agreed), this suite includes an open plan lounge (note "open plan" with a nib wall not separate rooms) and bathroom . It offers facilities such as internet (which you have to pay for $22 per day even as an Accor member), single spa bath (no spar bath in our room 101). One...

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Thank Tinks063
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Kia Ora Evgeny P Thank you for the review of your recent stay with us, the room you had 101 is a junior suit and the bath is a spa bath the controls are located at the end of the bath, I am pleased to report that all Le Club Silver members and above are entitled to complimentary unlimited WiFi....

new plymouth
Reviewed 16 November 2013 via mobile

Food very good, rooms standard hotel type, adequate. Wifi 30 dollars for 24 hours, although free for 30 minutes. Good setting. Wifi charges grate though, free in most backpackers. Staff helpful, good. Outside area outside bar full of smokers, smoke blew into the area we were sitting in.

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Thank chitake
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Kia Ora chitake Thank you for the review of your recent stay with us. I am pleased to report that all Le Club Silver members and above are entitled to complimentary unlimited WiFi. For all other guests we do offer 20 minutes per day complimentary as well as our Mac stations located in the lobby. Regards Ian Shipman

Mumbai
Reviewed 15 November 2013

Review collected in partnership with Accorhotels.com
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Thank Naman S
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Brisbane, Australia
Reviewed 15 November 2013

Review collected in partnership with Accorhotels.com
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Thank muzz54
Auckland Region, New Zealand
Reviewed 14 November 2013

Review collected in partnership with Accorhotels.com
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Thank Simon C
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Manukau, New Zealand
Reviewed 13 November 2013

Review collected in partnership with Accorhotels.com
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Thank John M
Auckland Region, New Zealand
Reviewed 13 November 2013

Review collected in partnership with Accorhotels.com
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Thank RemyM76

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 7,969 - ₹ 14,901 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel
Hotel Style:
#15 Business Hotel in Rotorua
#16 Luxury Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Rotorua Lakeside staff and other travellers.
10 questions
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Adelaide, South Australia, Australia
Phoenix, Arizona
5 months ago
Auckland, New Zealand
Auckland, Auckland, New Zealand
over a year ago

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Questions? Get answers from Novotel Rotorua Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a view if can”
carolgI7727FK, 3 Apr 2017 | Read review
“Ask for a lake view rather than a city view if that is important to you.”
evandbob, 18 Mar 2017 | Read review
“Ask for lake view rooms”
gzbike, 11 Mar 2017 | Read review
“Upgrade to a lakeview room”
madiennec, 6 Mar 2017 | Read review
“All rooms appeared to be away from street noise, so no real advice here.”
Iain_Bailey68, 1 Mar 2017 | Read review
5 of 5