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Princes Gate Hotel

829 reviews
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Traveller (260)
Room & Suite (71)
Dining (45)
Overview
  • Excellent39%
  • Very good29%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“historic hotel”(24 reviews)
“hot pools”(48 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (829)Write a Review
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11 - 15 of 788 reviews
Reviewed 3 weeks ago

We are a couple travelling with our grown up daughter. We all absolutely loved this place. We were fortunate to have an upgrade in the old part of the hotel which had so much character. The accommodation was huge - more like an apartment. It...More

Thank weener2015
Response from Phil A, General Manager at Princes Gate HotelResponded 3 weeks ago

Dear weener2015 Thank you for choosing to stay with us and leaving a five star review. Your feedback is greatly appreciated and help us in making improvements. Significant upgrade is underway and all the apartments are getting refurbished by next winter which will include but...More

A TripAdvisor Member
5
Reviewed 3 weeks ago via mobile

We had a lovely stay at this historic hotel. The staff were friendly and helpful. Location was great, quiet and walking distance to many activities around the lake and town centre. Our accommodation was comfortable, stylish but the rooms a little tired. Pools were great...More

Thank A TripAdvisor Member
Response from Phil A, General Manager at Princes Gate HotelResponded 3 weeks ago

Dear Sonia & Bernard Thank you for your feedback and wonderful comments, much appreciated. We are already in a process of refurbishing all our Hotel rooms to enhance guest comfort levels and have heard some great feedback from the guests who have stayed in our...More

Reviewed 4 weeks ago via mobile

We stayed one night at the Princes Gate Hotel and it was perfect. Definitely enjoy the thermal pools- there’s three different temperatures. We stayed in a two bedroom apartment and had plenty of room and comfy beds. Decent breakfast buffet, really good French toast. If...More

Thank itpsd
Response from Phila987, General Manager at Princes Gate HotelResponded 3 weeks ago

Good morning itpsd Thank you for staying with us and for your review and feedback. We are working hard to continually improve guest facilities and update all hotel rooms, whilst enhancing the historical nature of this wonderful hotel. I hope you had the opportunity to...More

Reviewed 4 weeks ago

We booked a snug room which was at the back of the hotel , whilst we expected small we didn't expect such a poor room, windows very small and high up in the wall so couldn't be seen through, desperately in need of refurbishing. I...More

Thank HELEN K
Response from Phila987, General Manager at Princes Gate HotelResponded 3 weeks ago

Good morning Helen K Thank you for choosing to stay with us and for your review and feedback. Since taking over the management of the hotel late April 2016, we have implemented a significant refurbishment programme that will include every room in the hotel as...More

Reviewed 7 November 2017 via mobile

The hotel building is nice. From the outside. That's everything nice to be said. We booked a classic room and it was very small. And not clean at all, there were lots of dead bugs underneath the window. The bed was also very small plus...More

Thank tzorc
Response from Phila987, General Manager at Princes Gate HotelResponded 8 November 2017

Dear tzorc thank you for staying with us and sorry to read you were disappointed. The room you stayed in is about to have a new aircon unit installed which will eliminate the lake flies you experienced. The hotel is 120 years old and noise...More

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Traveller (260)
Room & Suite (71)
Dining (45)
Pool & Beach (6)
Hotel & Grounds (175)
Bathroom (18)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$ 103 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rotorua
#11 Spa Hotel in Rotorua
#22 Luxury Hotel in Rotorua
#28 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rotorua
#11 Spa Hotel in Rotorua
#22 Luxury Hotel in Rotorua
#28 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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