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    Copthorne Hotel Rotorua

    Fenton St, Rotorua, New Zealand
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    3/12/2017 4/12/2017
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent9%
    • Very good25%
    • Average33%
    • Poor18%
    • Terrible15%
    1 week ago
    “Worn out”
    13 Aug 2017
    “Restaurant Visit”
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (328)
    There are newer reviews for Copthorne Hotel Rotorua
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    101 - 105 of 313 reviews

    Reviewed 28 May 2015 via mobile

    Very poor rating due to the smell of the room, the unhygienic bed, walls and bathroom. The vanity was practically falling off the wall.. Dirt and mould growing off the side tiles... Behind the curtain that you move to open the window there was a...More

    Thank Dee P
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 29 May 2015

    Thank you very much for your feedback, this is very disappointing to read and I sincerely apologise for the issues you faced during your recent stay. As a gesture of goodwill, we would like to offer you a voucher for a complimentary stay at any...More

    Reviewed 14 April 2015

    We booked with booking.com 2 adults and 2 kids plus extra child so free fold away. We get there and get told that the room does not accomodate 5 and booking.com should have said? And they wanted another $70 for extra child x2 nights, no...More

    Thank fordv8er
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 24 April 2015

    Thank you for taking the time to provide feedback, we do appreciate this. I am sorry to read of the issues you faced during our stay recently, this does not make for pleasant reading and I do apologise if this impeded on what was meant...More

    Reviewed 7 April 2015 via mobile

    Disappointed once I should have learnt my lesson but given the Millenium and Crompton are a chain of International hotels I decided to give them a second chance but the Copthorne Rotorua hotel takes the cake. The size of the property, facade, entrance, lobby, bar...More

    1  Thank Jacinta S
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 14 April 2015

    Thank you for your honest feedback, this is always appreciated whether it is positive or negative. I am sorry to hear you did not have an enjoyable stay with us recently. We have started rennovation work on the property, starting with infrastructure so we are...More

    Reviewed 7 April 2015

    We stayed at the Copthorne Rotorua for 1 night over the Easter weekend. We were quite excited to stay there as the Millennium hotels are a well known and reputed brand of hotels. We had booked a standard room and paid about NZ$160 (without breakfast)....More

    1  Thank RashiL
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 14 April 2015

    Thank you very much for taking the time to provide feedback, this is always appreciated whether it is positive or negative. I am sorry to read of the negative comments regarding your recent stay with us, this is disappointing to hear. We do pride ourselves...More

    Reviewed 27 March 2015

    Our initial observation was that the Hotel was tired looking. As if it not been updated. The staff on the other hand were friendly and helpful and the food in the restaurant was very nice. Can certainly recommend the buffet.More

    Review collected in partnership with Amoma.com
    Thank Marie L
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 2 April 2015

    Hi Marie, thanks very much for the feedback, this is always appreciated. Great to read the positive comments about the staff and the food, this is pleasing to hear! We look forward to having the opportunity to welcome you back again in the future, thanks...More

    Sport of Kings Motel
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 85 - US$ 137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Luxury Hotel in Rotorua
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Booking.com, Expedia, Travelocity, Cancelon, Hotwire, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Copthorne Hotel Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Rotorua Kingsgate Hotel
    Add Photo Photos
    Traveller (58)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (41)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Arista of Rotorua
    898 reviews
    .37 km away
     
    Regal Palms 5 Star City Resort
    487 reviews
    .16 km away
     
    Silver Fern Rotorua - Accommodation and Spa
    1,017 reviews
    .17 km away
     
    Sport of Kings Motel
    1,262 reviews
    .28 km away
     
    Nearby Restaurants
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    Cobb & Co. Rotorua
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    Nearby Attractions
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    Whakarewarewa - The Living Maori Village
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    Ask a question
    Questions & Answers
    Winia R
    29 May 2017|
    AnswerShow all 3 answers
    Response from Theresa M | Property representative |
    It is a full buffet breakfast but please contact the hotel directly if you would like a menu. Thank you
    0
    Votes
    Califdan69
    6 January 2017|
    Answer
    Response from TMRussel | Reviewed this property |
    I only saw dry cleaning services available so but sure about a public laundry. Enjoy.
    0
    Votes
    Room Tips
    "Top floor, garden facing room"
    Read review
    "As this hotel is on a main road all the rooms facing the road are noisy, no double glazing."
    Read review
    "Wouldn't stay here"
    Read review
    "Wait until they update hotel"
    Read review
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