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Sudima Hotel Lake Rotorua

Hotels.comUS$ 74*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 82*
US$ 74*
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US$ 82*
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Sudima Hotel Lake Rotorua
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1,455 Reviews from our TripAdvisor Community

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There are newer reviews for Sudima Hotel Lake Rotorua
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Showing 1,351: English reviews
south yorkshire
Reviewed 21 March 2016 via mobile

Love this hotel , we only have two nights hear ,, the staff are just Amazing thank you for making us pomies so welcome , food best we have had in 18 days well organised love warm pool and spa rooms , bedrooms large we didn't have much of a view but too busy to care only one prob a...

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Helpful?
2Thank lynbit56
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest I am so happy to read that you had such an amazing time during your stay with us and that our staff made such a good impression, we will have a look into the fans in our bathrooms and try to correct it, thanks for sharing your feedback Kind regards

Brisbane, Australia
Reviewed 21 March 2016

Very please with the room size and comfort of the beds. The bathroom was clean and spacious, and lighting was good. In saying that, the lighting in the living area left a bit to be desired (impossible to do makeup, but used the bathroom anyway). Facilities were great and luggage storage was excellent. I was, however, most impressed by the...

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Helpful?
1Thank Maddison N
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Maddison Thanks for sharing you experience with other travelers, we do take pride on our costumer service and as you experienced we try our best to assist and help our guests, that is the whole reason we are so passionate about what we do, thanks again Kind regards

Reviewed 18 March 2016 via mobile

The hotel staff was friendly and the place is clean. But the floors and rooms are a bit dated. No AC means no cool down on a warm day and the ceiling fan doesn't cut it. Our room had some noisy vent outside which made it uncomfortably loud when the window was open.

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Helpful?
1Thank Sascha H
Billingham, United Kingdom
Reviewed 16 March 2016

Stayed for two nights and found the room very comfortable, but would have been excellent had there been air conditioning. Breakfast was very good although a little unorganised, one day we had it in the dining room, the next a different room. The evening buffet was excellent as was the entertainment.

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Helpful?
1Thank Christine M
Papamoa, New Zealand
Reviewed 16 March 2016

While I enjoyed our view and balcony, I was disappointed that although we had a non smoking room that people could still smoke on balcony. The smoke smell from next door spoils my night. However the meals were lovely, and staff happy to help with requests.

Review collected in partnership with this hotel
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Helpful?
1Thank ireneab2016
Tauranga, New Zealand
Reviewed 15 March 2016

The room was filthy! There is a sign saying due to the sulphur in the water the room looks dirty but is actually clean! We found this untrue. There is mould growing on all the windows. The bathroom had dirty walls and handprints all up the door. We did however have clean sheets, thank god! The TV didn't work.

Review collected in partnership with this hotel
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Helpful?
1Thank Lorna P
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for taking your time to write this review, I am really disappointed to read that the condition of your room wasn't up to our standards if cleaning hadn't been done correctly, I am not sure if you approached our front desk to express your concerns or our duty manager as I am pretty sure that in such...

Wellington, New Zealand
Reviewed 13 March 2016

Everything was okay except the lack of air conditioning. I found it too hot to sleep even with both the ceiling fan and a free-standing fan both going full-bore. I also found the mattress very soft when I'm used to a firm one but that's a personal preference. I didn't use room service or the restaurant so I can't comment...

Review collected in partnership with this hotel
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Helpful?
Thank 259kirstenb
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest I apologize if the room you were allocated in this occasion didn't have an air conditioning unit, I agree the weather in Rotorua has been extremely hot this year, I highly recommend on your next visit to book a Superior rooms as they all have Air conditioning units Kind regards

Chennai, India
Reviewed 13 March 2016 via mobile

We stayed in Sudhima for two nights. As others pointed out the location near the smelly lake was not nice. Reception people were not that friendly with us regarding giving proper guidance in sight seeing. One day the breakfast was ok. Second day refused to give packed or little early service to us since we had to get our flight...

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Helpful?
Thank 132sandy
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Sandy Thanks for taking your time to write this review, I am seriously disappointing to read that you didn't enjoy your stay with us and that our staff didn't come out as friendly as you would have expected, our breakfast service starts from 6 am I don't understand why weren't you able to have it, I apologize if we...

London, United Kingdom
Reviewed 12 March 2016

We stayed 2 nights. Block 3 had no lift. Room was small, the bathroom even smaller. Staff were most helpful including the "Geordie" maintenance manager! Breakfast was just o.k. We ate in one night and again it was just o.k. So some refurbishment required.

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Helpful?
Thank Kevin D
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Kevin Thanks for your review, I'm a little disappointed to read that our food and beverage wasn't up to your standards but at the same time really good to know that our staff was helpful. Kind regards

Auckland, New Zealand
Reviewed 12 March 2016

It was a real good break away. Thank you fo being so accomodating. Enjoyed it thoroughly. We enjoyed our stay. Reception n Restaurant staff was friendly and professional. We were very well looked after.

Review collected in partnership with this hotel
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Helpful?
Thank U4188FZelenav
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for such an amazing review, it makes me really happy to read that you enjoyed your stay with us, hope to welcome you back at some stage in the near future Kind regards

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 

Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 4,718 - ₹ 10,066 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Rotorua
#28 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Sudima Hotel Lake Rotorua staff and other travellers.
6 questions
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Clearwater, Florida
Mont Tremblant, Canada
7 months ago
Gold Coast Australia
over a year ago

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Questions? Get answers from Sudima Hotel Lake Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for the newly renovated rooms”
suaneywaney, 25 Apr 2017 | Read review
“Request a room not on the ground floor!”
nachty, 24 Apr 2017 | Read review
“Rooms closest to Main Hotel are best”
junor2017, 24 Apr 2017 | Read review
“If you want a view of the lake, ask for a room in block 1. Everything else overlooks the car park or the blocks opposite.”
Windyindy007, 24 Apr 2017 | Read review
“Try to get one with very little stink of the Sulphur”
  • Plenty of walking area
  • Nice bathroom area
  • Plenty of to sleep in
  • All supplies needed
  • Relaxation area
4x4wheelers, 7 Apr 2017 | Read review
5 of 5
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US$ 74* /night
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Sudima Rotorua
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Prices are for 1 room, 2 adults
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