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Black Swan Lakeside Boutique Hotel

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Black Swan Lakeside Boutique Hotel
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164 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Wellington, New Zealand
Reviewed 1 week ago via mobile

We really enjoyed our stay in 2 lake front rooms. We were lucky with the weather and also that the place wasn't as busy as it could be (noting I think only 9 rooms) so it felt at times we had the place to ourselves - which was great and materially added to the experience for all. The breakfast was...

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Thank TP1111
Lund, Sweden
Reviewed 1 week ago via mobile

Beautiful interior and location, but unfortunately not a five star place. Service close too early (9 PM), not living up to pre-bookings and laundry service not performing. They have however a great potential with its location.

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Thank 11Kenzo
Wellington, New Zealand
Reviewed 2 weeks ago via mobile

Thank you to Arthur, Nicki and the wonderful team at this lodge for making our 3 night stay at your lodge over my 50th birthday a break to remember. Such a beautiful lodge in a picturesque setting which was nothing short of perfect. A place where they treat guests like royalty from the comprehensive a la carte breakfast menu catering...

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Thank tsaes
Auckland Region, New Zealand
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights with a family group of 13 to celebrate a milestone birthday. Black Swan is an idyllic property right in the lake. It has a beautiful pool that the kids lived in, and wonderful spa pools hidden up the hill. The breakfasts were excellent and you can choose from a very good range on offer from...

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1Thank Pinyardo
Auckland Central, New Zealand
Reviewed 3 weeks ago via mobile

We had our extended family of 13 stay for three days. Lovely property and all the staff were extremely helpful and friendly. Lovely pool, spa pools and landscaped gardens. Very quiet and stunning lake views back to Rotorua.

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1Thank Rowan T
Crail, United Kingdom
Reviewed 4 weeks ago via mobile

From the minute we arrived (early) we found this a very welcoming and luxurious establishment. Impressive lakeside location with a garden which wouldn't be out of place in an English stately home. Small swimming pool and hot tub looked inviting but sadly we didn't make time to use them. Our room was spacious with a large bathroom which had a...

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2Thank Tyrone321
Reviewed 12 January 2017 via mobile

Our stay here was perfect. Our room was perfect, the water view was stunning, the dinner upstairs was excellent and Nicola made our stay so welcoming and comfortable. They do everything they can to help you, they are friendly and professional. The area is perfect for exploring and the breakfast was outstanding!!! We loved black swan and will return again!!...

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1Thank HannalovesJacob
London, United Kingdom
Reviewed 7 January 2017

As much as I appreciated the hospitality and the service, I thought that Black Swan was too expensive for a very nice bed and breakfast. Rooms were spacious and comfortable. The breakfast was excellent and gluten and dairy friendly. But still this is a lovely B&B and not a hotel.

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Thank Pv2017
Christchurch, New Zealand
Reviewed 2 January 2017

What an amazing boutique hotel. The whole place is beautifully decorated but the highlight for us was the outside areas to sit and the stunning gardens. In the spa at night with a view of the Rotorua lights would certainly take some beating. All of our meals were brilliant and the staff had no problem with any extra requests. Arthur...

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2Thank Inverness1966
Reviewed 26 December 2016 via mobile

Very friendly staff. Breakfast is between 8 and 10am. Some noise is heard from the second floor. Black swans are seen near the shore and can be fed with bread. Room size is OK and the bathroom has a towel warmer that is very useful. Non alcoholic drinks from the minibar are free.

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2Thank Christian V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning

Additional Information about Black Swan Lakeside Boutique Hotel

Address: 171 Kawaha Point Road, Rotorua, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 24,195 - ₹ 45,232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Black Swan Lakeside Boutique Hotel 5*
Number of rooms: 8
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Questions & Answers

Questions? Get answers from Black Swan Lakeside Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apparently according to the proprietor manager, our lakeside room was the cleanest”
 of 5 bubbles julesl314, 17 Nov 2016 | Read review
“Ask for ground floor lakeview suites in main building”
 of 5 bubbles JesseM723, 16 Nov 2016 | Read review
“Choose lake view room which are quieter”
 of 5 bubbles Peteandgary, 12 Nov 2016 | Read review
“Go for the view!”
 of 5 bubbles 864steveq, 8 Nov 2016 | Read review
“Rooms in website look far bigger than reality.”
 of 5 bubbles , 13 Sep 2016 | Read review
5 of 5