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Tuscany Villas Rotorua - Heritage Boutique Collection

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#32 of 93 Hotels in Rotorua
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Tuscany Villas Rotorua - Heritage Boutique Collection
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222 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Tweed Heads, Australia
Reviewed 1 week ago

I have stayed at Tuscany Villas Rotorua twice now. I have found the rooms clean, comfortable, great decor and quiet. The location is great. The only down side is if it rains. There is no cover between the rooms and the car park. So getting to the car without getting wet is a little hard. Other than that my stay...

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Helpful?
Thank cassiel448
TuscanyV, Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

Hi There, Thanks for your lovely Review, We appreciate your feedback. Kind Regards Tuscany Villas

Auckland, New Zealand
Reviewed 1 week ago

Nice, quite and handy to town and attraction. Was always greeted by friendly staff at reception. Place looked very neat and tidy. Room we stayed in had a generous size spa and clean shower. Parking infront of room which was excellent allowing ease of access.

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Thank regisingh
Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Very friendly staff who were very helpful. Large clean room. Quiet. Helpful room folder including recommended local food. Good free wifi. Laundry facility was useful and clean. Easy and free parking right outside the rooms. If returning to the area in the future we will come back here.

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Thank Johan176
Wellington, New Zealand
Reviewed 15 February 2017

Really didn't like our check out experience. Male manager burst into our room without knocking when we were still in the bedroom! Just mumbled "oh I thought you were gone" and left. (should of knocked at the very least!) VERY unprofessional. I'm pretty sure he thought we had done a runner. Given our car was parked outside the room...why did...

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Thank Outriggernz
Auckland
Reviewed 8 February 2017

Pretty good room and jacuzzi, more comfortable and better looking than most hotels in Rotorua for the same price. Even if located on a busy road like most hotels there, superior insulation preserves sleep quality and helps prevent the sulfur smell. Checkout time is 10 the latest, a bit early

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1Thank marcel465
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

Hi Marcel465, Thank you for your lovely comments and hope to see you back again. Kind Regards Tuscany Villas

Reviewed 7 February 2017

The Tuscany apartments are well equipped, clean and in a good location. Friendly, helpful staff are on hand to sort out any queries. There are a lot of motels to choose from in this area buy I would happily recommend Tuscany.

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1Thank Fraser M
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

Hi Fraser, Thanks for your lovely review, Glad to hear you enjoyed your stay and hope to see you again. Take care Tuscany Villas

Hamilton, New Zealand
Reviewed 2 February 2017

We stayed here for a night with our 3 children in a 2 bedroom deluxe suite. We were in an end unit, downstairs under the storey above so the living area was possibly a little bit dark as the light was blocked out by the roof above, but aside from that, we couldn't fault it. Room was clean and tidy,...

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Helpful?
Thank JulieONZ
TuscanyV, Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

Thank you for your lovely review.

New Plymouth, New Zealand
Reviewed 25 January 2017

A great place to stay when travelling for business, location is ideal, the motel is reasonably quiet, clean and comfortable. In room spa is a real bonus, only downside is the lack of air conditioning, there is a ceiling fan and a portable fan in the room that does help a little

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Thank D0rzy
TuscanyV, Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

Thank you for your lovely comments. Kind regards, Phillippa

Tokoroa
Reviewed 24 January 2017

An awesome place to stay, definitely will be going back. Clean and tidy room, very lovely staff. My husband and I spent our 5th wedding anniversary there on 14th January 2017 and we were both super happy we picked tuscany villas!!!!!

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Thank NikytaW
TuscanyV, Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

So good to hear you had such a great 5th Wedding Anniversary. Thank you for your positive review.

Stanley, Australia
Reviewed 23 January 2017 via mobile

Had the misfortune to be booked into this motel in Rotorua NZ for three nights. We had our three grandsons with us on holiday from Australia. I couldn't believe the state of the rooms that we were given. Filthy, airless rooms. No air conditioning only dirty ceiling fans. No wardrobes or draws for storage. Tripping over bags all the time....

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Helpful?
2Thank Zen0nC
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

Hi Zen0nC, Thank you for your review, Its very sad to read your review and know that if you had talked to us we could have done something to change this for you and improved your stay with us, as everyones opinion is important and if people don't tell us there is a problem we wont know. We do hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. ... more   less 

Additional Information about Tuscany Villas Rotorua - Heritage Boutique Collection

Address: 280 Fenton Street | Bay of Plenty, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: ₹ 7,592 - ₹ 14,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tuscany Villas Rotorua - Heritage Boutique Collection 4*
Number of rooms: 28
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Hotel Style:
#23 Romantic Hotel in Rotorua
#26 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Tuscany Villas Rotorua - Heritage Boutique Collection staff and other travellers.
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4 months ago
over a year ago
Adelaide, Australia

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Questions? Get answers from Tuscany Villas Rotorua - Heritage Boutique Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value all around”
 of 5 bubbles Sndp_r, 20 Nov 2016 | Read review
“Its set back a but from the road so its a quiet place not that fenton street is particularly bust though”
 of 5 bubbles tony00001, 4 Aug 2016 | Read review
“If booking a 1 bedroom ask for the bedroom to have a window.”
 of 5 bubbles 729sarahr, 17 Jul 2016 | Read review
“Liked the two rooms I have stayed in, no problems.”
 of 5 bubbles 66shereec, 4 Mar 2016 | Read review
“no a/c but fans in each room. Good for a large family room we were in. Came with kitchenette equipped and milk given at check in.”
 of 5 bubbles KimHarris135037, 16 Jan 2016 | Read review
5 of 5