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Terume Resort

11/06/2017 12/06/2017
1 room 2 adults 0 children
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34 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Auckland, New Zealand
Reviewed 6 March 2017

The toilet wasn't flushing properly, we had to use buckets to flush the toilet. The owner did nothing to help us. The beds were too soft and made my stay uncomfortable. Overall the rooms were very tired and dirty I highly doubt if they would pass the sanitary standard. Will not be returning.

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Helpful?
Thank wonderluster2017
Kansas
Reviewed 27 October 2016

Big comfortable rooms, 2 private hot tubs and a big outdoor onsen, too. We loved Terume and the owner, Raymond, is so professional and accommodating. He made our overnight stay a relaxing one by adjusting the hot tub bookings to fit our schedule. A great place to stay!

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Thank Strangemagick
Reviewed 17 May 2016

I absolutely loved my stay at Terume resort. The outdoor onsen was quite beautiful the night I was there - it was a little chilly but the sky was clear with lots of stars. They also had two private onsens available, and both times I requested one it was available with no wait. The room was nice, nothing fancy but...

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Thank Jessica H
Hong Kong, China
Reviewed 28 February 2016 via mobile

Totally unexpected to find an onsen with hot spring coming from 150m below grounds. They are white in colours!! Emily and Raymond keep the resort extremely well and they are serious in keeping the onsen at a temperature between 40-42C at all times to ensure its cleanliness and comfort when enjoying the onsen. I have been to many onsen (hot...

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Thank 7zorina
Auckland, New Zealand
Reviewed 26 August 2015

We stayed 4 nights, but we initially booked 3 nights. It means, we liked here, so extended a day. Onsen here were awesome! We are Japanese, so we chose here this time, but more than our expectation, the hot spring water bathes were good! Even compare to some best Onsens in Japan, the quality of the hot water was amazing....

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Thank CozyBridge
Reviewed 17 April 2015 via mobile

Owner is very friendly and helpful. He always willing to support our trip whenever we visit. Japanese style spa was amazing!!

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Thank Shigenori
Auckland, New Zealand
Reviewed 6 February 2015

We stayed here with kids and everyone enjoyed the stay. Both outside and inside(private) onsen(bath) were very nice and clean. Very authentic japanese style onsen. The owner was always available (during their business hours, of course) and friendly. We stayed here for 2 nights and they cleaned the room and changed towels after the first night, which is always a...

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Thank JtripNZ
Hastings, New Zealand
Reviewed 3 January 2015

This is a dated motel so you might bypass it on the road, but the attention to detail and care of the owner / manager is outstanding and if it is your price point, then it is well worth a visit. Everything is kept spotlessly clean and the overall atmosphere that they create is really nice. The spa and onsen...

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1Thank Neenish2011
Reviewed 28 December 2014

We were looking for a Japanese onsen experience in NZ, and much to our delightful surprise we found one in Terume Resort. The outdoor spa was beautifully designed with water temperature around 42°C and the two indoor spas could be used privately. Two of the spas had a milky colour, whilst one was in light green. The indoor spas vary...

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Thank akirahojo
Auckland Region, New Zealand
Reviewed 22 August 2014

If you are into the Japanese onsen (hot spring) here is the place you should go while you are in NZ. It was our second visit after nearly 8 years from the previous stay. The new owner had taken over the business and apparently they had put a lot of efforts to improve both the spa and the rooms. The...

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Thank kiwipukupuku

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service

Additional Information about Terume Resort

Address: 88 Ranolf Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Number of rooms: 11
Reservation Options:
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Hotel Style:
#27 Spa Hotel in Rotorua
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Questions & Answers

Questions? Get answers from Terume Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room gets really warm in summer, so you'd have to open the window or door for better ventilation. This will be problematic if you have noisy guests staying next to you. The outdoor onsen can be used privately after hours, but make sure you book it through the manager.”
  • Double bed in studio unit, the toilet and shower are clean.
akirahojo, 28 Dec 2014 | Read review
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