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Bluewater Hotel

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135 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Tauranga, New Zealand
Reviewed 2 weeks ago

This hotel has a great location with beautiful views over Napier Marina. A lovely place to sit on the balcony with a coffee in the morning and watching the boats heading out fishing. The room is a good size and everything is nice and clean. Staff were really friendly and very helpful with guiding us on places to go, directions...

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Helpful?
Thank travelchick039
Bluewater19, Manager at Bluewater Hotel, responded to this review

Hi, Thank you for your lovely review, its a real encouragement for all the staff We appreciate your feed back and comments. This helps to provide better services and experiences for all our guests Hope to see you again, next time you are in Napier Kind Regards All the team at Bluewater

Reviewed 4 weeks ago

We took a 2 bedroom apartment on the top floor, where upstairs is the bedroom and bathroom area, with a lounge and kitchen downstairs. The main bedroom had floor to ceiling windows with the view across the marina - incredible views! The apartment was perfect for our needs - clean, fresh, functional bathroom, comfortable beds, lovely lounge (also with the...

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Helpful?
Thank Philippa D
Bluewater19, Manager at Bluewater Hotel, responded to this review

Thank you for taking your valuable time in completing our online survey We very much appreciate your lovely feedback and will share with the team. This will give them great encouragement for all our staff to strive to continuously improve all services to our guests. It is always a pleasure to receive positive feedback. Hope to see you again next...

Reviewed 26 November 2016 via mobile

Party Central until 4.00am not great! All good for stag/hen party groups as bar next door. Reception not contactable during night. Good spot close to nice restaurants and cafes. And hummer ride ride awesome!

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Helpful?
Thank Rachelle M
Bluewater19, Manager at Bluewater Hotel, responded to this review

Thank you for taking your time to complete this online survey We do have a on-site manger, that lives in the flat in the hotel. She has a phone at the side of her bed. In the compendium it dose inform what extension to call. I would like to apologize for failing to exceed your expectations. Your satisfaction is very...

Wgtn
Reviewed 14 October 2016 via mobile

I've stayed here often and a little surprised it's rated so low. The experiences I had on my recent trip were all excellent. I stay here for work and would certainly stay for pleasure aswell. Great location, service and rooms with a view a bonus.

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Helpful?
Thank G-DoggyRulz
Bluewater19, Manager at Bluewater Hotel, responded to this review

Thank you for taking the time to complete this online survey On behalf of our entire team at the Bluewater we appreciate and value your feed back Your survey responses will serve as encouragement to all our staff We hope your next visit will be even more pleasant Kind Regards The team at Bluewater

Orange, Australia
Reviewed 4 October 2016

Have stayed here a few times, and is my preferred hotel in Napier. Rooms are simple, but clean and comfortable with a great balcony overlooking the small harbour. I do like that you can go to the bar and get a drink and something to eat after a long day at work without leaving the hotel. The rooms have spas,...

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Helpful?
Thank SDSonthemove
Bluewater19, Manager at Bluewater Hotel, responded to this review

Hi On behalf of the team at Bluewater, we wish to thank you for taking your valuable time to write the online survey Your feed back is very important to us, and you can be assure we take all info serious We hope to see you again on your next visit to Napier Kind Regards The team at Bluewater

Auckland, Auckland, New Zealand
Reviewed 2 October 2016 via mobile

My husband and I chaperoned 10 teenage girls at a local high school ball. We travelled from Auckland and were pleasantly surprised with our accommodation. It could sleep 16 of us comfortably if needed. There was also lots of room to cook, more than enough toilets and showers. Staff were very accommodating and friendly. Handy to town. Will definitely stay...

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Helpful?
Thank 338heatherr
Bluewater19, Manager at Bluewater Hotel, responded to this review

Hi Thank you for taking your valuable time to complete this survey Your feedback is always very important to us We hope to see you again next time you are in Napier Kind Regards The team at Bluewater

Perth, Australia
Reviewed 1 October 2016

A Great Hotel in a good position near the Port and handy to Napier City. The rooms are great some of the standard rooms are a little older but still very good. Only problem was the soap dispensers did not appear to work in our rooms. Small issue for a well priced hotel. There was a little bit of noise...

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Helpful?
Thank glassyartist
Bluewater19, Manager at Bluewater Hotel, responded to this review

Hi, On behalf of our team at the Bluewater Hotel, thank you for completing the on line survey regarding your stay at the Bluewater Hotel I do apologize to failing your full expectations You can be assure we will be using your feedback to make improvements I hope this will not stop you staying at the Bluewater Hotel next time...

Auckland, New Zealand
Reviewed 17 September 2016 via mobile

Booked into the Bluewater as it was a last minute planned overnight trip that just didnt seem to be going to plan accordingly the receptionist was busy checking in guests when we arrived and alas we booked for a room and was happy 1 was available - happy with our room and as always when we do visit Napier we...

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Helpful?
Thank paulamka
Bluewater19, Manager at Bluewater Hotel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Brentwood, United Kingdom
Reviewed 24 July 2016

Not the cleanest of hotels and definitely no luxury. It was somewhere to sleep and that is all. I wouldn't recommend this hotel at all. There was a dirty towel in the room and something nasty in one of the drawers. It didn't smell too pleasant either. Was in a good location and had adequate parking.

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Helpful?
Thank Terri D
Bluewater19, Front Office Manager at Bluewater Hotel, responded to this review

Thank you for your recent review on TripAdvisor. Mangement is at a complete loss as to why your stay was in February 2016 and you are only now just placing a review on Trip Advisor. (July 2016) We find it hard to beleive that this in fact was Bluewater Hotel, you only need to read all the previous reviews which...

Auckland, New Zealand
Reviewed 23 May 2016 via mobile

This hotel is amazing Best hotel I've ever been to. There is great quality definitely worth staying at. The view is beautiful and I would definitely recommend it. I stayed for a week and no problems at all. Although early morning there is a small fish smell but apart from that it's great :) -Chloe

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Helpful?
Thank chloe1717
Bluewater19, Manager at Bluewater Hotel, responded to this review

Hi Chloe Thank you for taking your time to make this great review. Sorry about the fish smell, we are hoping to sort this out.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
As a luxury hotel situated in the popular, exciting inner harbour area, the Bluewater Hotel provides a first-class stay in Napier with dazzling views of the marina,located in the rejuvenated Ahuriri quarter, is the perfect place to stay in Hawke’s Bay. ... more   less 

Additional Information about Bluewater Hotel

Address: 10 West Quay, Napier, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: ₹ 7,501 - ₹ 11,933 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bluewater Hotel 3.5*
Number of rooms: 49
Reservation Options:
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Hotel Style:
#17 On the Beach Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from Bluewater Hotel staff and other travellers.
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Questions? Get answers from Bluewater Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For couples choose top floor. For families the bottom floor has mini golf outside the patio area to keep the children entertained.”
 of 5 bubbles travelchick039, 1 Jan 2017 | Read review
“2 bedroom units are much better than single standard suites”
 of 5 bubbles glassyartist, 30 Sep 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles terrid799, 24 Jul 2016 | Read review
“If don't like outside fish smells maybe not at south end.”
 of 5 bubbles antnChris, 19 May 2016 | Read review
“2nd floors had great views if u like heights”
 of 5 bubbles Ducky1784, 13 May 2016 | Read review
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