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Stayed for a few nights in January. Staff on reception were very friendly and happy to answer any questions and give tips on the area.
Location is really good especially if you go for the sea-view rooms with balcony.
The whole room was nice and...More
Thank Michael B
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 10 February 2018
Thank you for your stay at the Quality Inn Napier. We appreciate you taking the time to share your feedback. All comments are welcomed as we aim to provide a pleasant stay for each of our guests.
We hope to welcome you back in the...More
We were a group of 4 families that went to Napier over Auckland Anniversary weekend and stayed at the hotel. The location is perfect if you have kids, the rooms were clean and staff helpful. The pool is covered and heated and easily accessible from...More
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 3 February 2018
We would like to thank you and your group for your stay and for taking the time to share your feedback.
This is most valuable as we do our best to provide a pleasant experience for each and every one of our guests.
Friendly staff, easy check in and out. Rooms look like they have been refurbished and modernised, everything clean and comfortable! Excellent free wifi, free parking, great location being right across from the beach and short walk into town, plus plenty of restaurants.
Only downside was...More
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 18 January 2018
Thank you for taking the time to complete the online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
pleasant people we dealt with at reception - we got something stuck in the safe and he came to the room to help and asked if we wanted him to stay while we double checked everything. We appreciated his going the extra mile. Room was...More
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 4 January 2018
Thank you for your stay at the Quality Inn Napier.
We appreciate your positive comments. Feedback is most important as we strive to give each and every guests a pleasant stay.
We hope we have the opportunity to welcome you back again!
This hotel is centrally located, only a short stroll from the city centre and opposite the beach, yet despite it's central location it is very quiet and peaceful. It looks like the facilities have been recently upgraded and everything is kept sparkling clean. My room...More
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 3 January 2018
On behalf of the entire Quality Inn Napier team we would like to thank you for your stay.
We appreciate you taking the time to share your most positive experience.
Hopefully the opportunity arises that we welcome you back some day!