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Quality Inn Napier Travel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Indoor pool
Bar/Lounge
Meeting Rooms
Hot Tub
Golf Course
Fitness Centre with Gym / Workout Room
Non-Smoking Hotel
Heated pool
Outdoor pool
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Refrigerator in room
Suites
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Ocean View
HOTEL CLASS
Reviews & more
314Reviews
103Photos
1Q+A
67Room tips
Traveller rating
  • 77
  • 134
  • 72
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  • 11
Time of year
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  • English
Show reviews that mention
This hotel is pretty nice for the price. Facilities clean, tidy and fairly modern. No elevator so keep this in mind if booking for anyone with mobility issues. Had a very nice buffet breakfast at the adjoining restaurant which was able to be charged back to the room even though a
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Response from QualityNapier, Guest Relations Manager at Quality Inn Napier Travel
Responded 2 days ago
We would like to thank you for your stay and for taking the time to share your feedback. We certainly hope to have you return some day in the future. Sincerely
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Staff were excellent, room was comfortable and facilities were adequate.

Disappointed in the attached restaurant! And the 5 of us never ate there after my first experience.
For an International Chain to have a restaurant that offers a breakfast buffet which I could eat 50% of be
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Response from QualityNapier, Guest Relations Manager at Quality Inn Napier Travel
Responded 3 weeks ago
Many thanks for your stay. We appreciate you taking the time to share your feedback. It is disappointing the restaurant was not satisfactory for you. This is a separate business to the hotel and not part of the Choice chain. Therefore we can only but hand on your comments. We do hope to welcome you back again in the future. Sincerely The team
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We booked a Seaview room. Really nice to have a beautiful view -down side was the traffic noise. The restaurant is run independently to the hotel which meant we could not take our drink from the bar up to our balcony- apparently the alcohol license only extends to the bar? We h
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Response from QualityNapier, Guest Relations Manager at Quality Inn Napier Travel
Responded 3 weeks ago
Many thanks for your stay and for taking the time to share your feedback. It is correct the restaurant is a separate company to the hotel therefore their liquor license does not extend to the hotel. It is most regretful you appeared to have had some noisy neighbours during your stay. Whilst reception is not run 24hrs there are instructions and contact details of the security company on stand by between the hours of 10pm and 7am in the compendium. We are aware of which room had caused the disruption and have advised this was not acceptable or welcome again. We regret the inconvenience this has caused and hope you will return in the future for a more pleasant experience. Sincerely The team
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This is in a good location close to town with its sights and many good restaurants. The on site restaurant is also good for dinner - we didn't try breakfast. Receptionist at check in was really pleasant. Room was large with good amenities including a microwave. Shower was great.
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Response from QualityNapier, Guest Relations Manager at Quality Inn Napier Travel
Responded 4 weeks ago
We thank you for your stay and for taking the time to share your most valuable feedback. All comments are reviewed and taking into consideration. We hope to have the pleasure of welcoming you again in the future. Sincerely
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+3
Stayed here back in April 2017 and thought the place was doing ok. A year and bit on and the place does look much older than it should. The brand needs a make-over to get into their competitors world for the room rate charged. At some stage it has to be done. The room was ok a
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Response from QualityNapier, Guest Relations Manager at Quality Inn Napier Travel
Responded 3 Nov 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are certainly regretful for the areas we did not meet your expectations. Sincerely, Hotel Reception
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Adequate sized studio room
Adequate sized studio room
Bathroom
Aircon and small balcony
Previous
Is the pool heated?
Hello The pool is heated but not hot. The temperature ranges from 23 to 26 degrees. If hot pools are wanted, the Ocean Spa is a 5 min walk from the property.
0 votes
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"Close to the pool might be a nuisance in weekends as they seem to have a policy of staff families using the pool, which was fairly noisy."
"Rooms on the far east wing get the parade views"
"no special tips"
"First class views of Marine Parade"
"Try to request a room on Marine Parade; whilst I could see the sea, the balcony didn't have the same view"
Previous
PRICE RANGE
US$ 96 - US$ 123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn napier travel hotel napiernapier quality inn
LOCATION
New ZealandNorth IslandHawke's Bay RegionNapier
NUMBER OF ROOMS
59
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