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Distinction Hamilton Hotel & Conference Centre

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Distinction Hamilton Hotel & Conference Centre
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219 Reviews from our TripAdvisor Community

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There are newer reviews for Distinction Hamilton Hotel & Conference Centre
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Showing 213: English reviews
Wellington, New Zealand
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 March 2015

First and foremost the service is exceptional. The staff are very friendly and helpful. Spacious rooms but very dated decor with wallpaper bubbling and peeling off. Not many power points in the room. The onsite restaurant is very good,

Thank SB_Sheppard
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for your comments. Note all wings have a double key system to provide added security to the blocks and rooms. We have received a number of comments recently thanking us for this and the sense of privacy it provides. I apologise that it may be an inconvenience but unfortunately in this day and age we do not wish... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2015 via mobile

My partner and I recently stayed here for a night to go to an event. While the receptionist was lovely she ran over the features to quickly to understand. The menu in the room was totally different to what the restaurant was actually serving and the opening hours were incorrect. Again the receptionist gave us the menu that was available,... More 

Thank Chlo8
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for taking the time to make comment. The menu available was brought in for the December & January holiday period and is currently being replaced. We do this annually to make items more acceptable to families travelling over the festive season and I regret the confusion this has caused and apologise for the inconvenience. Your comments regarding the... More 

Auckland, New Zealand
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 February 2015

While this hotel is very dated it has several advantages. It is an excellent choice for people with kids as the rooms are very spacious, there are grassed areas around the buildings, an indoor pool and best of all, it's within walking distance of Water-world. It is also very good value for money.

Thank nazus
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for your constructive review. The hotel was opened in 1998 and due to council height restrictions limited to 2 levels and as such has what may be considered an old fashioned set up. The advantages being the amount of space at the hotel, A one level 300 car parking area, larger rooms and better leisure facilities than most.... More 

Christchurch, New Zealand
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 January 2015

We recently used this hotel as a one night stop-over to enable us to visit friends on our return journey to Christchurch from the Far North. It is an older establishment but is very clean and tidy. It provides excellent value for money, especially with the bed and breakfast option that we booked. The pool looked great, although we did... More 

Thank Grant B
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you taking the time to make comment in a good and constructive way. It is a shame you didn't get to use the pool as it has been very popular during this spell of hot weather. Being indoors and covered is also a benefit to protect from the suns rays. Providing excellent value for money is a comment that... More 

Canberra, Australia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 January 2015

A large hotel and conference facility, which when it was build was probably the best in the area. Sadly the rooms are now in need of an update. The sink and tiles in the bathroom were cracked, and the shower head could do with a good de-scale. Whilst the pool was nice, the changing rooms smelt like they had just... More 

Thank Mark F
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for taking the time to make comment. Unfortunately I have been through all maintenance and guest comments and can find none regarding a crack in the hand basin but will get housekeeping to check all rooms and get it replaced. There is hairline cracking in a number of tiles due to earth movement and settling over the 15... More 

Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 January 2015

Have stayed here a number of times as always find it value for money & usually give the hotel excellent reviews, but this time there were a couple of little things that made it fall short of excellent. One of my major gripes with hotel rooms is when you book for 3 people but the room is clearly only set... More 

Thank xpressoholic
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for taking time to make comment on your recent stay and the feedback is appreciated. By the sounds of it you have previously stayed in our 100 and 500 wings which are more family orientated and have triple bedded and queen/double bedded rooms. These rooms do not have mini-bars. The rest of the Hotel is made up of... More 

Hamilton, New Zealand
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 January 2015

I haven't stayed at the Kingsgate but met up with friends who were. They were more than happy with their accommodation. I was there from 2 p.m. we had a meal in the dining room at 6:30 p.m. and I left at 9:30 p.m. Found the meal very nice although maybe just a bit too much for me. Wish these... More 

Thank Maureen S
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for your kind comment regarding the restaurant. I think it is the first one on trip advisor regarding the hotels restaurant only. Your comments have been passed onto the restaurant and kitchen staff who are extremely grateful that you have taken the time to express your positive comments. Thank you once again and we should have a new... More 

Dunedin, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2015

Great value for money. Family of 5 fit into one room with 3 beds. Room is simple but it was both clean and adequate. Checkin and checkout were easy although there's a small surcharge for paying with a credit card but kudos to them for taking our booking without charging the card. Good selection of tea and coffee although having... More 

Thank NZLawProf
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for your kind comments. Yes the triple rooms are large and give families plenty of space. This along with the spa, pool, gym and steam rooms make it a popular Hotel for adults travelling with their children. Of note straight across the road is Waterworld which is a great place for the family to spend a day. Sorry... More 

Papakura, New Zealand
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2014

The price was good and the complex is sprawling. Reception staff were very friendly and efficient. The room was tired. And while lots of space in the room - it's the little things. The jug does not switch off. No wifi - you have to pay (although you can have 30 min free in the reception area). The fridge drones... More 

Thank Geoff N
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for taking time to make comment and in some specific areas. I think you mean no free wi-fi as we had wi-fi installed at significant expense throughout the hotel. Prices have come down and once we are closer to repaying the investment I see the day it will be free. I have asked housekeeping regarding the electric jug... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 December 2014

The room (400 block) is of reasonable size, but dated & smells of smoke. Filthy stairs leading to the 1st floor, dust & particles still there a day later, so obviously not cleaned. Rather pathetic coffee facilities - 4 sachets of coffee total, all less than 1 level teaspoon, milk so small (15ml!!) that 4 are needed for the mugs... More 

1 Thank DadZun
KHamilton, General Manager at Distinction Hamilton Hotel & Conference Centre, responded to this review

Thank you for taking the time to make comment. It is appreciated that you have taken the time to make your criticisms known and where possible we will address them. Certainly smelling of smoke is difficult as the Hotel is entirely non smoking. The milk and coffee sachets are standard sizing for all hotels & motels and extra is always... More 

61 photos of this hotel

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All Traveller Photos (42)
Hotel & Grounds (5)
Bathroom (13)
Room/Suite (13)
Pool/Beach Area (2)
Other (9)

Management photos: Courtesy of the property manager

All Management Photos (19)
Room/Suite (6)
Hotel & Grounds (1)
Business Centre/Function Rooms (4)
Dining (5)
Bathroom (1)
Other (2)
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  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Distinction Hamilton Hotel & Conference Centre

Address: 100 Garnett Avenue | Te Rapa, Hamilton 3241, New Zealand (Formerly Kingsgate Hotel Hamilton)
Region: New Zealand > North Island > Waikato Region > Hamilton
Price Range: ₹ 5,665 - ₹ 8,280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Hamilton Hotel & Conference Centre 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#21 Luxury Hotel in Hamilton
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Questions & Answers

Questions? Get answers from Distinction Hamilton Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on level 5”
 of 5 bubbles sonalib730, 27 Nov 2016 | Read review
“Don't bother...if our room is any guage, I wouldnt recommend you stay there at all.”
  • The hand basin tap.
  • The tap in the shower.
  • The bathroom tap.
  • The shower.
  • Dirty, damaged tiles.
  • Unclean floor.
  • Disgusting exhaust fan.
 of 5 bubbles cazbar62, 22 Nov 2016 | Read review
“Ground floor if having no lift is an issue for you.”
 of 5 bubbles Susan0753, 21 Oct 2016 | Read review
“Ground floor if you have heavy luggage, as there are no lifts to the next floor.”
 of 5 bubbles xoz, 17 Oct 2016 | Read review
“Wing 600 is great, close to the resturant, swimming area and gym.”
 of 5 bubbles , 19 Sep 2016 | Read review
5 of 5
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