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Novotel Hamilton Tainui

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Novotel Hamilton Tainui
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1,083 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Hamilton Tainui
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Showing 1,055: English reviews
Melbourne
Reviewed 5 April 2014 via mobile

Had the worse experience. After a 4 hour flight and a 2 hour drive. Got to the hotel at 3pm and the room was not ready. In short, I was shuffled around a couple of times and unfortunately reception appears to be lacking of customer service skills. However the hotel itself is a good location clean and restaurants staff are...

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Helpful?
Thank J C
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear J.C., Thanks for your comments and my apologies for the wait to get your room ready on time. When we assign rooms for our guests, we want to ensure that they get the room they have requested and I hope that this was your case as well. Thanks for giving us another chance. With kind regards, Dick Breukink, General...

Tauranga, New Zealand
Reviewed 3 April 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Doug S
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Napier, New Zealand
Reviewed 31 March 2014

An exec room was booked, though there was nothing really in the room to suggest is was. The room was bright, though could have done with a good dust in certain areas. Service throughout the hotel was generally of a high standard and an extended check out was given on the basis of my Platinum membership. We ate in the...

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Helpful?
Thank Rjbrownmalta
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. We really appreciate the time you took to inform us about your stay with us. Thanks for the feedback in regards to some of the details, which I will look into. Hope you had a great holiday in New Zealand. Best regards, Dick Breukink, General Manager

Toronto
Reviewed 30 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MonahLisa
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Auckland Central, New Zealand
Reviewed 29 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Christabel E
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Tauranga, New Zealand
Reviewed 27 March 2014

Have stayed at this location a number of times it is in a great location and close to Restaurants, Bars and the Casino. Check In was nice and easy, with the lady I dealt with providing great service. The service in the downstairs bar however was extremely poor with little interaction or eye contact. The room was acceptable, the range...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Hamish A
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Hamish. Thank you so much for reviewing your stay on Tripadvisor; we really appreciate your comments in regards to the bar service and will use that for our internal training. In regards to the pillow; I hope that my staff have told you about the extra pillows in the cupboard, but otherwise we always have plenty around to bring...

Auckland Region, New Zealand
Reviewed 25 March 2014

Review collected in partnership with Accorhotels.com
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Thank Don M
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Auckland, New Zealand
Reviewed 25 March 2014

Booked 3 family rooms for the weekend. Arrived at hotel early (9:30am) and planned to drop off our bags at front desk as we head off to Waitomo for a mid day excursion. Front desk staff advised that 2 out of the 3 rooms are ready even if check in time is not till noon. That was really great as...

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Helpful?
1Thank Rosanna N
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Rosanna. Thanks for taking the time to review your stay. I am pleased to read that you have enjoyed it. Look forward to welcome you back. With kind regards, Dick Breukink, General Manager

Melbourne, Australia
Reviewed 24 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Kirk D
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Auckland Region, New Zealand
Reviewed 23 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Julia B
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
Official Description (provided by the hotel)
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 

Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Region: New Zealand > North Island > Waikato Region > Hamilton
Price Range: ₹ 7,998 - ₹ 13,828 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Agoda and ACCOR so you can book your Novotel Hamilton Tainui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel
Hotel Style:
#3 Green Hotel in Hamilton
#4 Business Hotel in Hamilton
#4 Family Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#7 Luxury Hotel in Hamilton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamilton Tainui staff and other travellers.
1 question
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Upper Hutt, New Zealand
7 months ago

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Questions? Get answers from Novotel Hamilton Tainui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room facing East, very peaceful outlook”
 of 5 bubbles iand645, 12 Jan 2017 | Read review
“Take the car park option to make sure your car is safe.”
 of 5 bubbles Moss092014, 8 Jan 2017 | Read review
“Family rooms are much more spacious”
 of 5 bubbles giggler12345, 5 Jan 2017 | Read review
“Just ask for what you want.”
 of 5 bubbles fefifog, 5 Jan 2017 | Read review
“Some rooms have river views”
 of 5 bubbles spinx1973, 30 Dec 2016 | Read review
5 of 5