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SKYCITY Hotel

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#11 of 66 Hotels in Auckland
Certificate of Excellence
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1 room 2 adults 0 children
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SKYCITY Hotel
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1,833 Reviews from our TripAdvisor Community

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Showing 1,673: English reviews
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Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

This hotel with downstairs casino is in the central area of Auckland. It is a large hotel with that standard large feel. The rooms are a good size with modern facilities. I would stay again if I needed to be in the Auckland cbd area.

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Helpful?
Thank Pam P
Greg S, Front Office Manager at SKYCITY Hotel, responded to this review

Dear Pam P, I am pleased to learn that you had an enjoyable stay with us recently, thank you for taking the time to review our Hotel and complex. We look forward to your return. regards Greg Front Office Manager SKYCITY Hotel

Hobart, Australia
Reviewed 6 days ago NEWvia mobile

From the easy check in, through to the check out - everything was perfect! The room was just stunning. Worth the extra $$$s. Super comfortable beds, great bathroom facilities, massive car park - room for thousands of cars (it is a casino after all) and it costs $25 for the night but the next day you can stay as long...

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Helpful?
Thank craighgraham
Greg S, Front Office Manager at SKYCITY Hotel, responded to this review

Good Morning Craiggraham, Thank you for your comments, its great to see you have had such a wonderful experience at SKYCITY Hotel. We look forward to your return in the future. Regards Greg Front Office Manager, SKYCITY Hotel

Auckland, New Zealand
Reviewed 1 week ago

I had a fantastic stay at the SKYCITY Hotel due to the friendly staff and the great room. Not only was the room tidy and quiet, the large bed was amazing along with great bathroom facilities. Upon checking in, the lady at reception could have provided more direction in regards to the "Play Cards" and how to sign up to...

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Helpful?
Thank zilly0216
Greg S, Front Office Manager at SKYCITY Hotel, responded to this review

Dear Zilly0216, Wow!, thank you for taking the time to communicate your recent experience at SKYCITY hotel, and to provide information for those future guests. I have passed on your wonderful feedback to the team who are ecstatic to be recognised and receive your comments. Kind Regards Greg Front Office Manager, SKYCITY Hotel

Reviewed 1 week ago

Staffs are friendly and helpful. Room is good size and clean. Very comfortable beds. Good shower pressure. Quiet and well equipped. Best of all, great location. So much to do.... walking distance to most places.

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Helpful?
Thank Wanching Z
Greg S, Manager at SKYCITY Hotel, responded to this review

Dear Wanching Z, Thank you for your review and your time to post, we are pleased you have enjoyed your stay at SKYCITY hotel. We look forward to welcoming you back in the near future. Regards Greg Singh Front Office Manager SKYCITY Hotel

The Woodlands, Texas
Reviewed 2 weeks ago

Despite the noise and hive of activity in the lobby (which has recently had a major renovation), the rooms were quiet, spacious and clean. We looked out onto four huge cranes that were being used to construct a new hotel in the center of town. I expected major disruption all around and noise, but the heavy double glazing muffled it...

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Helpful?
Thank Patricia M R
Reviewed 2 weeks ago

Being right next to the Sky Tower at the heart of Auckland, there is no location more convenient. As one would expect at such a mid-high end hotel, the room is very clean, and staff very friendly and helpful. They also give a bit of free credit to play at the casino, which is a plus for those who want...

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Helpful?
Thank Xing S
Greg S, Manager at SKYCITY Hotel, responded to this review

We are so grateful for the time you have taken to provide us with your feedback and also advising future guests on information. We are thrilled to learn that you had such a wonderful stay with us. We strive to provide our guests with the most exceptional service as to ensure all our guests have an equally exceptional stay. I...

uk
Reviewed 2 weeks ago via mobile

First time visit to Auckland for our family and we had two nights booked at skycity at a cost of $NZ478 - room on 2nd floor was dated and looked grubby but was actually clean, a city view which consisted of a view of the roof and other guests rooms, limited choice of places to relax with children. Andy's burgers...

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Helpful?
Thank Dunadry
Reviewed 2 weeks ago

The staff was very helpful, especially the Concierge. He personally retrieved our luggage the next morning when we checked out ( he worked a double shift)! The room/bed were comfortable. The fixtures/plumbing could of used some updating. We would stay here again.

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Helpful?
Thank A6572XCjeffb
Greg S, Manager at SKYCITY Hotel, responded to this review

Good Morning, Thank you so much for taking the time to post such a lovely review on Trip Advisor of your recent stay here with us. I am thrilled to learn that concierge was so helpful during your stay and have passed on your comments. Currently we are completing further upgrading of our rooms which is very exciting moving forward....

scotland
Reviewed 2 weeks ago via mobile

This hotel reminded me of an American hotel. This was probably because it was busy and centred round the casino. We were only there for one night which was fine but not sure I would have wanted to stay there any longer. Staff were very helpful especially the concierge. We ate in the Chinese restaurant which was very good. As...

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Helpful?
Thank weelassieScotland
Greg S, Front Office Manager at SKYCITY Hotel, responded to this review

Dear weelassieScotland, Thank you for your recent review, the team and I are very pleased you have enjoyed the customer contact from the hotel team. I apologise you did not appreciate the view you had from your room, we have a lot of different outlooks from the hotel. Please advise the next time you visit to ensure this is addressed...

Reviewed 2 weeks ago via mobile

We only had one night in Auckland and were looking for a central hotel within easy reach of some restaurants, bars and things to do. This was perfect: a spacious and comfortable room with a casino downstairs! We walked to the harbour and to a local restaurant for dinner, and in the morning had a delicious breakfast in a cafe...

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Helpful?
Thank Silvia C
Greg S, Manager at SKYCITY Hotel, responded to this review

Good Afternoon Silvia C, Thank you so much for taking the time to post your wonderful review of your recent stay here with us at SKYCITY Hotel. I am thrilled that you had a wonderful stay and got to experience the local areas restaurants and eateries. Regards Greg Front Office Manager, SKYCITY Hotel

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 9,459 - ₹ 20,473 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Reservation Options:
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Also Known As:
SKYCITY Hotel Auckland, New Zealand
Hotel Style:
#2 Green Hotel in Auckland
#8 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#12 Family Hotel in Auckland
#14 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Hotel staff and other travellers.
20 questions
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Questions? Get answers from SKYCITY Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are likely to have less noise from the casino”
754patriciamr, 8 Apr 2017 | Read review
“The higher up, the better.”
A6572XCjeffb, 6 Apr 2017 | Read review
“best veiw would be facing habour unless you want to view the tower??”
, 3 Apr 2017 | Read review
“try to have a room on the water side”
love2travel814, 29 Mar 2017 | Read review
“just ask for a view otherwise you end up with no view”
filligirl, 21 Mar 2017 | Read review
5 of 5