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Traveller (607)
Room & Suite (237)
Dining (19)
Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“sky city hotel”(99 reviews)
“busy hotel”(21 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,153)
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1,972 results
Traveller rating
904
742
234
48
44
Traveller type
Time of year
LanguageEnglish
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904
742
234
48
44
Show reviews that mention
All reviewssky city hotelfortuna restaurantbusy hotelfederal streetupgraded to a suitevalet parkingcentral locationnew zealandroom was spaciousthe heart of the citygreat roomchecking outmini barstayed one nightbuffet breakfastqueen streetdicky
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1 - 5 of 1,972 reviews
Reviewed 4 days ago

Great central location near restaurants, shops, parks and the quay. It's right next to the Auckland Sky Tower so not only is it adjacent to a major tourist attraction but also as long as you can see the Sky Tower you can never get lost.More

Thank Officiousbystander
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 4 days ago

Dear Officiousbystander, Thank you for reviewing your recent stay with us at SKYCITY Hotel. The Sky Tower is the best and easiest way to find the hotel as you really can see it from everywhere. Not only are we close to this, but many other...More

Reviewed 5 days ago

Can't fault, close proximity to everything especially the Casino! Always professional, clean and smart presentation that has always been inviting. Have no desire to stay anywhere else whilst in Auckland city.More

Review collected in partnership with this hotel
Thank tracyandtexas
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 4 days ago

Dear traceyandtexas, Thank you for posting a review about your recent stay with us at SKYCITY Hotel. It is fantastic that you enjoyed your stay with us and even better that you were able to enjoy one of the exciting entertainment options here at SKYCITY....More

Reviewed 1 week ago

Poor room décor, poor service, poor breakfast, poor overall experience. Been coming annually for over 10 years including bringing overseas guests and not even greeted as a return customer. Far better options in Auckland CBD, Sky is living on past reputation, the tower restaurant and...More

Thank Adrian M
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 1 week ago

Dear Adrian M, Thank you for reviewing your recent stay with us at SKYCITY Hotel. I am disappointed to hear that you did not enjoy your stay and were not welcomed back to the hotel. We are constantly working to improve our product and service...More

Reviewed 3 weeks ago via mobile

Nice rooms, great location. Room servicing is not done daily and at just over $250 per night without any meals, it seems a bit steep. I was there for a conference, good eating options around within a short walk.More

Thank David B
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 2 weeks ago

Dear David B, Thank you so much for taking the time to provide us with your lovely and honest review. It is only through such constructive feedback that we can seek ways into improving our services and standards to ensure all our guests leave happy....More

Reviewed 3 weeks ago

Loved our stay as usual :) The courtyard room was excellent and the service was amazing. The staff are always really helpful. We had a wonderful time while we were there, the bed was super comfortable.More

Review collected in partnership with this hotel
Thank ammijade
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 3 weeks ago

Dear ammijade, Thank you for reviewing your recent stay with us at SKYCITY Hotel. This is such a lovely review about your stay and we are pleased that you enjoyed your time with us and our staff could help make this happen. We hope to...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$ 119 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Auckland Central
#7 Romantic Hotel in Auckland Central
#9 Luxury Hotel in Auckland Central
#14 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 119 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Auckland Central
#7 Romantic Hotel in Auckland Central
#9 Luxury Hotel in Auckland Central
#14 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (607)
Room & Suite (237)
Dining (19)
Family and Play Areas (4)
Questions & Answers
Ask a question
Camilo A
12 May 2018|
Answer
Response from Gemma E | Property representative |
Hi Camilo A, Thank you for your message. I have sent you an email about this lost property item. Kind Regards, Gemma
0
Votes
jacqualinep2017
21 February 2018|
AnswerShow all 2 answers
Response from Gemma E | Property representative |
It is about a 20 minute walk from the cruise ship terminal and there is a small hill. We work with a company called Super Shuttle for airport transfers. This is NZ$35 for the first person and NZ$9 for each additional... More
1
Vote
gabsnCo
9 January 2018|
AnswerShow all 8 answers
Response from Gemma E | Property representative |
Hi gabsnCo, We can certainly book airport transportation for you however this is not a complimentary service. Please send your flight details through to the email address listed on our website and we would be happy to come... More
0
Votes
Room Tips
"The courtyard view rooms don't have a great outlook but they're very quiet."
Read review
"Pick another hotel until Sky City sort out their act. Far too expensive for what is received. $460 for a..."
Read review
"I think they’ve revamped the whole complex, couldn’t fault the quality fittings or fixtures of the room we had"
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"Lighting in the lounge was a little dim and meant reading in the lounge a little constrained but otherwise..."
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