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Room & Suite (219)
Dining (19)
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Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“sky city hotel”(94 reviews)
“busy hotel”(21 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,092)
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Traveller rating
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727
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All reviewssky city hotelfortuna restaurantbusy hotelfederal streetupgraded to a suitevalet parkingcentral locationnew zealandroom was largegreat roomthe heart of the citychecking outmini barstayed one nightbuffet breakfastqueen streetdicky
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1 - 5 of 1,911 reviews
Reviewed 3 days ago

This was a last minute booking. From the moment we stepped in all the staff were very polite and did their best to make our stay the most comfortable. The room was spacious and very clean. Good branded free tea and coffee available and lots...More

Review collected in partnership with this hotel
Thank Amanda C
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded yesterday

Dear Amanda C, Thank you for posting a review about your recent stay with us at SKYCITY Hotel. I am delighted to hear about your experience here at the hotel and also that our team were able to help you have a good time from...More

Reviewed 4 days ago

The rooms are very standard. The staff not very friendly and helpful. For the price you pay I would expect a bit more. A lot of room for improvement overall. Don't have food in the hotel.Not at all fresh.More

Review collected in partnership with this hotel
Thank shehanthambimuttu
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded yesterday

Dear shehanthambimuttu, Thank you for posting a review about your recent stay at SKYCITY Hotel. I would like to apologise about your experience here at the hotel. Can you please contact me at gemma.ellis@skycity.co.nz with some more details so we can improve the experience in...More

Reviewed 5 days ago

The room was lovely and spacious and very quiet considering the casino being so close. It was a bit confusing taking the correct lift to get to the hotel rather than the casino and there was very little atmosphere. We were also a bit put...More

Thank Gapmonthers
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 5 days ago

Dear Gapmonthers, Thank you for reviewing your recent stay with us at SKYCITY Hotel. Although we are a casino hotel, once you are in the hotel itself you wouldn't realise as there is no noise from this in the rooms. Unfortunately parking in central Auckland...More

Reviewed 1 week ago

Was very central , stayed on a Sunday , had lunch at Masu , burgers for Dinner at Sammy's and in room breakfast continental , all were excellent , the breakfast exceeded expectations , we would definitely stay again

Review collected in partnership with this hotel
Thank Trashgoose
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 5 days ago

Dear Trashgoose, Thank you for posting a review about your recent stay at SKYCITY Hotel. Not only did you experience the hotel, but some of our incredible restaurants as well. We look forward to welcoming you back in the future. Kind Regards, Gemma

Reviewed 1 week ago

The cleaner was in my room as I arrived and obviously used the toilet as the whole room stunk. You can’t open the window so I had to use my expensive perfume to mask the smell. Then hopping into bed later that evening I discovered...More

Review collected in partnership with this hotel
1  Thank marziipan86
Response from Gemma E, Guest Relations Manager at SKYCITY HotelResponded 5 days ago

Dear marziipan86, Here at SKYCITY Hotel we value all feedback and we appreciate you taking the time to share your experience. I would like to apologise about this less than acceptable experience that you have shared. This is definitely not the standard we offer to...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$ 141 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Auckland Central
#7 Romantic Hotel in Auckland Central
#9 Luxury Hotel in Auckland Central
#14 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 141 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Auckland Central
#7 Romantic Hotel in Auckland Central
#9 Luxury Hotel in Auckland Central
#14 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (592)
Room & Suite (219)
Dining (19)
Family and Play Areas (3)
Questions & Answers
Ask a question
jacqualinep2017
21 February 2018|
AnswerShow all 2 answers
Response from Gemma E | Property representative |
It is about a 20 minute walk from the cruise ship terminal and there is a small hill. We work with a company called Super Shuttle for airport transfers. This is NZ$35 for the first person and NZ$9 for each additional... More
1
Vote
gabsnCo
9 January 2018|
AnswerShow all 8 answers
Response from Gemma E | Property representative |
Hi gabsnCo, We can certainly book airport transportation for you however this is not a complimentary service. Please send your flight details through to the email address listed on our website and we would be happy to come... More
0
Votes
Julie C
27 November 2017|
AnswerShow all 2 answers
Response from Gemma E | Property representative |
Hi Julie C, Thank you for your enquiry. We don't have a laundry on-site however we do work with an external company who will collect laundry or dry cleaning from the hotel and have a same day service. This is chargeable... More
1
Vote
Room Tips
"The bed was super large and comfortable"
Read review
"Great rooms, loved the beds, very clean and a great touch with the welcome on the TV monitor."
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"Top level and facing the inside"
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"Clear the stain on the couch in room 288"
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