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Quest Ponsonby

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1 room 2 adults 0 children
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Quest Ponsonby
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Quest Ponsonby
See the most recent reviews
Showing 94: English reviews
Shanghai, China
Reviewed 26 July 2016

Just average although you can pay 50 NZ$ more and get better options. Pros:- -Good location. -Microwave inside the room. Cons:- -Pricing is not competitive for what basic ameneties they offer - paid NZ155$ but one could get way better options for 190NZ$ . -TV Volume is way too low (can understand cant be noisy but cant be so low...

1Thank manoharm7
Melbourne, Australia
Reviewed 1 July 2016

Stayed here for business and the room as small, smelt damp. Check in was particularly un-friendly. I don't think the agent even looked up from the game he was playing on his phone. We should have run away at this stage. When we asked for the password for the WIFI, he pointed to a device on the wall that we...

4Thank BrettOz43
Melbourne, Australia
Reviewed 30 June 2016 via mobile

Good location and this place certainly has potential but in its current state shabby chic, without the chic best sums it up. Walls with holes, torn lifting carpet, mould in the shower and god knows what on the washer machine. To clearly save costs the fridge is turned off but milk put in it - don't think we will drink...

2Thank Geoff G
Brisbane, Australia
Reviewed 24 June 2016

The apartments are good and clean, the location is terrific, loads of restaurants just along the street. I was told that Ponsonby is a 'happening' place and it seems to be. You pay for parking but it is very secure. Staff are fine. My only issue is internet access is very expensive. I stay in many Quest apartments in Australia...

1Thank Paul R
Auckland Region, New Zealand
Reviewed 30 May 2016

So easy to get around AKL CBD from this Ponsonby Rd location. Clean rooms, so handy having washing machine and dryer. Beds comfy. Lots of construction happening out back streets. We arrived Saturday 7pm, left 8am Sunday, didnt come across one staff member. Basement parking is $15 but useful. Saturday night was busy all night with people socialising at clubs...

1Thank peterawiri
Palmerston North, New Zealand
Reviewed 18 May 2016

We were being a bit picky as we didn't want to share a room. A sofa bed in the lounge was an extra $35 per night, which added to the $195 per night, made it quite expensive. I got the sofa bed and could have done with an extra blanket but couldn't find one. It suited us as it had...

Thank Jo G
Auckland Region, New Zealand
Reviewed 21 March 2016

Unless you have some reason to stay in Ponsonby, avoid this place. We booked a Studio Apartment for 4 nights. Some of the studio Apartments do have a laundry, ours didn't although there was ample room in the bathroom for one. The room looked clean but it was layered in dust - so much dust! ( see photo) After a...

4Thank Plashmere
QuestPonsonby, Owner at Quest Ponsonby, responded to this review

Dear Guest Thank you for taking the time to provide us with your feedback following your stay with us here at Quest Ponsonby. We certainly appreciate receiving feedback on our property, whether negative or positive as it gives us a good indication of whether we need to improve to maintain our standards. I do regret that on this occasion we...

Taupo, New Zealand
Reviewed 14 March 2016

The room wont jump out at you as being stylish, but its clean/tidy as has all you need & not too dated. Im pleased to notice that theyve upgraded their sky service to most channels (incl sport & movies), as on prior stays, there was just a handful of other channels. Shower has good heat & pressure. Bed is firm,...

Thank spekeow
Reviewed 16 February 2016 via mobile

This was a little disappointing to stay here having experienced other Quests in Auckland. It's quite small and a little dated. The front desk staff were very helpful and always smiling. Our party had two rooms which would be classed as small, especially the bathrooms but they were clean if not ready for a bit of an update e.g. Appliances,...

Thank njd200
Reviewed 1 February 2016

I had booked this hotel for My wedding online and made a mistake with the booking so a rang and changed the date, when the hotel charge came out of my card a guessed it was the hotel billing me for my booking which was for the 30th January 2016, I was wrong they had Charged me for the mistaken...

1Thank chalegga
QuestPonsonby, Owner at Quest Ponsonby, responded to this review

Dear Ms Janine Blackmore Thank you for taking the time out to post your feedback regarding your stay at Quest Ponsonby. As far as I am aware Quest Ponsonby has addressed your written complaint sent to our company email. However, let me clarify once again; Your reservation was made through our website on the 24th November 2015, for one night,...

33 photos of this hotel

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Hotel & Grounds (1)
Room/Suite (4)
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Dry Cleaning
  • Laundry Service

Additional Information about Quest Ponsonby

Address: 68 Ponsonby Road | North Island, Auckland 1011, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Kitchenette Wheelchair access
Price Range: ₹ 8,573 - ₹ 20,550 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
Hotel Style:
#37 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Quest Ponsonby staff and other travellers.
1 question
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Questions? Get answers from Quest Ponsonby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask at check in if the windows have natural light and are not obstructed by shutters.”
 of 5 bubbles MahaloPacific, 13 Jan 2017 | Read review
“Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same standard at this particular Quest.”
 of 5 bubbles P2309EIdanielf, 31 Jul 2016 | Read review
“217 or 219 - out the back”
 of 5 bubbles peterawiri, 29 May 2016 | Read review
“Avoid the pokey studio apartment 217”
  • Dust. This was the first day, and remained the same for 4 days!
  • The Kitchenette
  • Torn curtain
 of 5 bubbles Plashmere, 21 Mar 2016 | Read review
“Warning do not stay here, read above.”
 of 5 bubbles chalegga, 1 Feb 2016 | Read review
5 of 5