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5/11/2017 6/11/2017
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    Quest Ponsonby

    68 Ponsonby Road | North Island, Auckland Central, Auckland 1011, New Zealand
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    Lowest prices for your stay
    5/11/2017 6/11/2017
    US$ 152
    US$ 118
    SAVE US$ 34
    US$ 140
    US$ 140
    Traveller (28)
    Room & Suite (11)
    Hotel & Grounds (21)
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    2,548 reviews
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    Overview
    • Excellent8%
    • Very good24%
    • Average32%
    • Poor13%
    • Terrible23%
    Travellers talk about
    Wifi
    Non-Smoking Hotel
    Kitchenette
    Wheelchair Access
    Dry Cleaning
    Free Parking
    Breakfast included
    Pool
    4.5 Star Hotel
    All hotel details
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    SKYCITY Grand Hotel
    2,548 reviews
    #4 of 65 hotels in Auckland Central
     
    Auckland City Hotel-Hobson St
    946 reviews
    #24 of 65 hotels in Auckland Central
     
    VR Auckland City
    1,147 reviews
    #36 of 65 hotels in Auckland Central
     
    The Langham, Auckland
    4,371 reviews
    #6 of 65 hotels in Auckland Central
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (105)
    Traveller rating
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    1 - 5 of 101 reviews

    Reviewed 1 week ago

    Stayed at this place for a month, and must tell you this is the place to stay when you are at NZ. The staff makes you feel at home at all times, absolutely ready to help you with a friendly smile. Even the owner of...More

    Thank jagsm2017
    Response from Quest P, Manager at Quest PonsonbyResponded 1 week ago

    Dear Guest, Thank you for taking the time out to provide us with your valuable feedback regarding your recent stay at Quest Ponsonby. I am pleased to read that you enjoyed so many aspects of your stay, from the great views that Ponsonby has to...More

    Reviewed 6 September 2017

    Sadly this is the first negative review that I've placed on any website; and whilst we didn't actually stay at this place our experience with their customer service was far from impressive. My husband booked 1 nights accommodation at Quest Ponsonby. He unfortunately made a...More

    1  Thank newhubclan
    Response from Quest P, Manager at Quest PonsonbyResponded 9 September 2017

    Thank you for your valuable feedback. We totally understand your frustration and apologize for the inconvenience that has been caused. Quest has recently had our software systems updated and I shall surely pass your feedback on to the department responsible. Your comments about the website...More

    Reviewed 11 May 2017 via mobile

    Hotel is in poor condition. Sages on ground floor, bathroom flooded, ben linen was crappy, old and worn. Carpet stained. The road noise was terrible could hardly sleep, not to mention when the staff arrive and trades start banging at 7am. The only slight positive...More

    Thank Luke220888
    Response from Quest P, Manager at Quest PonsonbyResponded 9 September 2017

    Thank you for your valuable feedback. I understand your frustration and apologize on the noise factor. This is because our rooms are currently going through refurbishment, we do ask our tradesmen to keep noise pollution to the minimum, but I shall monitor this closely. I...More

    Reviewed 18 April 2017

    The Quest Ponsonby is a complete disgrace. I stayed in a 1 bedroom apartment for 2 nights and couldn't handle a 3rd after all the problems. The manager even agrees 'its a bit tired' but that doesn't stop them charging over $300 NZ per night...More

    1  Thank clfraser2017
    Reviewed 16 April 2017

    We needed accomodation and Auckland was completely booked out except this place. We now understand why. The balconies were closed off because they are unsafe, the shower flooded the bathroom every time we used it, the electric hob could only be operated by the wall...More

    1  Thank Lorraine S
    SKYCITY Grand Hotel
    2,548 reviews
    #4 of 65 hotels in Auckland Central
     
    Auckland City Hotel-Hobson St
    946 reviews
    #24 of 65 hotels in Auckland Central
     
    VR Auckland City
    1,147 reviews
    #36 of 65 hotels in Auckland Central
     
    The Langham, Auckland
    4,371 reviews
    #6 of 65 hotels in Auckland Central
     
    About
    Amenities
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$ 104 - US$ 197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Luxury Hotel in Auckland Central
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Agoda, Ctrip TA, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Quest Ponsonby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Quest Ponsonby Hotel Auckland Central ,
    • Quest Ponsonby Auckland, New Zealand
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    Traveller (28)
    Room & Suite (11)
    Hotel & Grounds (21)
    Bathroom (1)
    Nearby
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    1.26 km away
     
    Auckland City Hotel-Hobson St
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    Questions & Answers
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    Room Tips
    "Avoid this place at all costs"
    Read review
    "Don't stay here even if you are desperate"
    Read review
    "Ask at check in if the windows have natural light and are not obstructed by shutters."
    Read review
    "Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same..."
    Read review
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