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4/2/2018 5/2/2018
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    Quest Ponsonby

    68 Ponsonby Road | North Island, Auckland Central, Auckland 1011, New Zealand
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    4/2/2018 5/2/2018
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    US$ 226
    US$ 172
    SAVE US$ 54
    US$ 204
    US$ 178
    Traveller (35)
    Room & Suite (11)
    Hotel & Grounds (28)
    Overview
    • Excellent8%
    • Very good23%
    • Average32%
    • Poor12%
    • Terrible25%
    Travellers talk about
    Wifi
    Non-Smoking Hotel
    Kitchenette
    Wheelchair Access
    Dry Cleaning
    Free Parking
    Breakfast included
    Pool
    4.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (112)
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    1 - 5 of 107 reviews

    Reviewed 6 days ago

    The "apartment" if you could call it that was absolutely disgusting. From mould in the shower, broken blinds, sticky finger marks on the bed head, dents on all the walls, dirt all over the walls, dust everywhere, a power point sticking out and being told...More

    Thank _lisaanderson2010
    Reviewed 3 December 2017

    The apartment was tiny, beds were uncomfortable, bathroom was tight and awkward to be in. There was a notice on the balcony window saying we weren't allowed on the balcony and to ring if we had questions. When we rang and the first guy said...More

    1  Thank thebourkes
    Response from Quest P, Manager at Quest PonsonbyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time out to provide us with your valuable feedback. It really helps us understand what we are doing right and what and where we need to improve. I understand your situation and once again I am sorry that...More

    Reviewed 3 December 2017 via mobile

    It started off bad with the most unfriendly welcome I have ever had! We walked in with our suitcases and immediately a man said ‘you’re too early to check in’. No hello or anything. So we left our bags and felt awkward and unwanted. The...More

    Thank Lisa_WLG
    Response from Quest P, Manager at Quest PonsonbyResponded 2 weeks ago

    Dear Lisa, Thank you for taking the time out to provide us with your valuable feedback. It really helps us understand what we are doing right and what and where we need to improve. I am really sorry to hear the experience and this is...More

    Reviewed 18 November 2017 via mobile

    Honestly the only good thing about this hotel is the location. There are so many better options for this amount of money. I’d stayed at 2 Quest properties elsewhere and this one was terrible in comparison. Dirty, stuffy, small (and we had the 1 bedroom...More

    Thank Mel198232
    Response from Quest P, Manager at Quest PonsonbyResponded 26 November 2017

    Dear Guest, Thank you for taking the time out to provide us with your valuable feedback regarding your recent stay at Quest Ponsonby. I regret to hear about your experience and I do wish that you would have brought this to my attention during your...More

    Reviewed 7 November 2017

    It was in a great position for staying. The place was clean and tidy however I found it annoying that the office desk was not manned for lots of hours as I never communicated with them at all during our stay When checking out and...More

    Thank Fiona B
    Response from Quest P, Manager at Quest PonsonbyResponded 26 November 2017

    Dear Fiona, Thank you for taking the time out to provide us with your valuable feedback regarding your recent stay at Quest Ponsonby. I apologise that you did not have a chance to interact with us during reception hours. This would have been before 7:30am...More

    About
    Amenities
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$ 125 - US$ 272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Luxury Hotel in Auckland Central
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Ctrip TA, getaroom.com, Travelocity, Agoda, Cancelon, HotelQuickly and TripOnline SA so you can book your Quest Ponsonby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Quest Ponsonby Hotel Auckland Central ,
    • Quest Ponsonby Auckland, New Zealand
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    Traveller (35)
    Room & Suite (11)
    Hotel & Grounds (28)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Avoid this place at all costs"
    Read review
    "Don't stay here even if you are desperate"
    Read review
    "Ask at check in if the windows have natural light and are not obstructed by shutters."
    Read review
    "Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same..."
    Read review
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