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8 Heather Street Parnell, Auckland Central, Auckland 1052 New Zealand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (47)
Room & Suite (66)
Pool & Beach (6)

About

#28 of 72 hotels in Auckland Central
Location
Cleanliness
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Value
Welcome to Quest Parnell. Quest Parnell Serviced Apartments are located in the heart of the historical inner city suburb of Parnell in Auckland, New Zealand with a focus on quality and comfortable living. Quest Parnell offers Studios, One and Two bedroom (two bathroom) apartments with all the facilities you are ever likely to need, including an on-site gym and heated lap pool. This contemporary style complex is ideal for both corporate and leisure travellers seeking secure serviced accommodation in the prestigious Parnell area. Our two-bedroom apartments comfortably accommodate families of up to five people. Quest Parnell is situated in Heather Street, adjacent to many of Auckland 's finest restaurants, retail shops, historical landmarks and popular attractions including the unique Parnell Village. Vector Arena, Auckland Domain, War Memorial Museum, University, Auckland Hospital, Viaduct Harbour, Broadway shopping centre in Newmarket, Kelly Tarlton's Underwater World, Beautiful City Beaches are all only minutes away.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Golf course
Babysitting
Conference facilities
Secured parking
Wifi
Outdoor pool
Saltwater pool
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Hindi, Thai
231Reviews7Q+A27Room tips
Traveller rating
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vwatts40 wrote a review Mar 2022
Auckland, New Zealand86 contributions49 helpful votes
Good sized apartment with very comfortable bed. Everything you could need for self catering and travelling. Staff very friendly and helpful. Car park is easy to use and the spaces wide enough. Parnell is a great location for Auckland. Restaurants are superb and public transport frequent. Easy walk to the Domain and museum . The apartment is very well situated for all of this. The swimming lane is a good length but really too shallow for breast stoke and just wide enough for one person.
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Date of stay: March 2022
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1 Helpful vote
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D P wrote a review Apr 2021
Wellington, New Zealand6458 contributions703 helpful votes
+1
It’s between and average and a good because the price was too high compared to the quality of the room. However the location is great and the staff nice. Basically the place needs a revamp as the walls & furniture were all bashed and damaged and of a low quality. There were stains on the furniture and carpets and the shower was grubby looking from age not because it wasn’t clean. The bed was small and the pillows awful. The room was quite small but it was nice and quiet. The kitchen facilities in the room were very basic and minimal but it did have a washing machine and drier if you were there for a week. So all in all the only down was the cost for the quality, especially as I stay in Carlow Quest just a 5 minute walk down the road for a fraction of the price but actually had a lovely new well appointed room with more facilities in the room.
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Date of stay: April 2021Trip type: Travelled on business
2 Helpful votes
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Response from Paul Baker, Owner at Quest Parnell
Responded 2 May 2021
Good Morning, Disappointing for a review - sounds rather contrived with the way you have mentioned another Hotel - the first time we have experienced this in over 14 years. We would love to know what room you stayed in with all the bashed, damaged walls, stained furniture and small bed. Makes us wonder if you actually here.
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Gwen008 wrote a review Apr 2020
Perth, Australia297 contributions101 helpful votes
We visit NZ often and when in Auckland always stay at Quest Parnell. Staff are most helpful and friendly. If you arrive out of hours there are detailed instuctions at the door to gain access. If arriving before your room is ready, staff will keep your luggage safe. After hours checkout is also easy. If you do have a car, you can book a secure parking bay for about $27 per night. A car is not necessary though as it's an easy 10-15 min walk into the city centre or a 2 minute walk to a nearby bus stop where there is a bus about every 10 minutes. There are plenty of good food outlets on Parnell Rd and a large Countdown supermarket near the harbour. If feeling enegetic you can walk back to Quest from there but it is uphill part of the way so it's good to use the green or orange buses which run every few minutes. We generally have a 1 bedroom apartment which is a good size and well set out and has a washing machine in the bathroom. The kitchen has a cook top and microwave, dishwasher and full sized fridge whch is very handy if self-catering and staying for a few days. The apartments are very clean and well-maintained and are serviced each day except Sunday. Highly reccommended
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Date of stay: March 2020
Value
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1 Helpful vote
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Response from questparnell, Manager at Quest Parnell
Responded 16 Apr 2020
Good Afternoon, Thank you for your wonderful review. We are delighted you enjoy staying with us and we will look forward to having stay again.
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flymeaway2 wrote a review Mar 2020
Edmonton, Canada1786 contributions334 helpful votes
After researching many hotels in Auckland, we chose the Quest Parnell. Upon arrival, check in was friendly and quick and we were given our card key with directions for the secure underground parking for $25/day (charged the nightly price when booking back in August – it is now $27/night). Easy and convenient parking. We booked 4 nights in a one bedroom and were given #18. The one bedroom was spacious and very large but also very odd. The kitchen, dining and sitting areas were set up for a business presentation. I think this room is designated for business people. An odd room choice to be given to foreign visitors. The dining table was a large wheeled conference table, there was a ‘whiteboard’ in the corner of the sitting room and a built in pull down screen above the TV. When we walked in, we looked at each other and said this wasn’t acceptable. Returning to reception we were shown another one bedroom unit at the end of the hall once floor up but it was very cramped and small. Given this was our last 4 nights of a 31 day visit on the North Island before flying home, we concurred that even though aesthetically room #18 wasn’t very pleasing, it was spacious. The white board was removed, and we removed the hotel tablecloth from the table and the room wasn’t as bad. Staff were friendly, helpful and try to accommodate. The one bedroom had a full kitchen with a large fridge, oven, cooktop, microwave and dishwasher. I have to say that housekeeping was very thorough and the unit was very clean. I like seeing actual cleaning products being used. I cannot compliment the cleaning staff enough here. There were two bathrooms in the unit, one had a stand-alone shower and the second a bathtub and shower. This bathroom also had a washer and dryer. The bedroom was small so we used luggage racks and placed them in the dining area. This apartment had a large terrace but it faces the courtyard where reception is located. Not a pleasant terrace to spend any time on. A/C worked well, wi fi signal was great. Overall we enjoyed our 4 night stay and we got used to the peculiar furnishings. The location with a car is great. You are outside the downtown but close to the museum and waterfront along with the other areas of the city. The neighbourhood of Parnell has wonderful restaurants and they are all easy to walk to. This was another reason why we chose this hotel as we knew from a previous trip that the restaurants in Parnell are excellent.
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Date of stay: March 2020
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2 Helpful votes
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Response from questparnell, Manager at Quest Parnell
Responded 1 Apr 2020
Good Morning, We are delighted you enjoyed your stay with us at Quest Parnell and all Parnell has to offer. We do find overseas travellers enjoy Rm18 as it gives them the space to store all their luggage and not clutter their bedroom. We will look forward to having you stay again on your next trip to Auckland.
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FinPet wrote a review Mar 2020
21 contributions5 helpful votes
My wife and I stayed one night in room 24 of this apartment hotel. Our room was not ready on our check-in a little early. However our luggage was looked after for us as we spent an enjoyable time walking Parnell Road. When we returned, our luggage had been put in our room for us. The room was generously sized. Even with a king bed there was a lot of space. The one room apartment was well furnished with two ring cooker, coffee machine, fridge, cutlery and dishes. The ample sized bathroom had a well sized shower and included a reasonably sized washer and dryer. The bed was very comfortable. Really great value for NZ$248 (US$160) for a longer stay in this beautiful city.
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Date of stay: February 2020
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Response from questparnell, Manager at Quest Parnell
Responded 22 Mar 2020
Good Morning, We are delighted you enjoyed your stay with us here at Quest Parnell and all that Parnell has to offer. Travel safe and we will look forward to having you stay with us here at Quest Parnell on another occasion.
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Teithiwr wrote a review Feb 2020
South Wales188 contributions235 helpful votes
We had a two bedroom apartment and the extra bathroom was a definite bonus. The place is comfortable and clean with a fairly standard living area and fully equipped kitchen including washing machine and dryer. Very little noise and the beds were comortable which, combined with the a/c, made for some good nights` sleep. The reception staff were friendly and check-in/out efficient (our out-of-hours check-in was no problem). Situated in a reasonably nice area just off the main Parnell Road, which is mostly full of decent restaurants and chi-chi shops so don`t expect any decent grocery shopping nearby though you can get some takeaway pizzas/burgers etc if that`s what you like. Not too far from the city, although when we didn`t feel like walking we just caught the train which is probably not the most efficient way of getting there and back, but seemed to be the most straightforward. Would definitely stay again
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Date of stay: February 2020
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1 Helpful vote
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Response from questparnell, Manager at Quest Parnell
Responded 1 Mar 2020
Good Morning, Thank you for your review. We are delighted you enjoyed your stay with us here at Quest Parnell and all that Parnell has to offer. Regards,
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Laurellgrubb wrote a review Feb 2020
5 contributions
We stayed here the first two nights of our NZ north island holiday. It was in s great location but not very clean. The rooms are very tired and need updating. Soft furnishings were dirty as were table placemats - eek!
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from questparnell, Manager at Quest Parnell
Responded 16 Feb 2020
Good Morning, We are disappointed to receive your negative review. We take great pride in the presentation of our apartments. It appears when you checked in you requested a king size bed and were moved to another room which had not been signed off by a Supervisor and prepared for checkin. If you had remained in your room which was prepared for you there would have been no issues. Maybe in future it would be a good idea for you to advise when you book, what size bed you would prefer which would have prevented what you experienced.
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xoxLuxyxox wrote a review Jan 2020
465 contributions139 helpful votes
Great location - walking distance from the centre of Auckland (20 min), Parnell shops 2min walk and you have the Parnell train station is 5min walk taking you directly into Britomart if you’d prefer not to walk. Check in process was friendly and helpful. I had clearly misinterpreted the “self parking available” on Hotels.com. I was lucky they had a spot available in the car park garage but it set me back $27 for one night which I think is a little excessive! The room itself was lovely - modern with a little kitchenette and laundry facilities. Would recommend and stay in the future
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Date of stay: January 2020Trip type: Travelled solo
2 Helpful votes
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Response from questparnell, Manager at Quest Parnell
Responded 28 Jan 2020
Good Morning, Thank you for taking the time to enter your review. We are delighted you enjoyed your stay and will look forward to having you stay again. Kind Regards,
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Bazmartin wrote a review Jan 2020
Whangarei, New Zealand15 contributions30 helpful votes
Great location to the Parnell shops ,restaurants and ASB tennis centre ( which was 15 to 20 minute easy walk ). The reception staff very courteous and helpful explaining the various facilities available. Secure car parking available for small fee under complex. Room of good standard being clean and tidy with air-conditioning.. Outlook towards the west. Restaurants virtually next door
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Date of stay: January 2020
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2 Helpful votes
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Response from questparnell, Manager at Quest Parnell
Responded 22 Jan 2020
Good Morning, Thank you for taking the time to enter your review. We are delighted you enjoyed your stay with us here at Quest Parnell and all the wonderful local Restaurants. Regards,
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traveller#01 wrote a review Jan 2020
London, UK219 contributions88 helpful votes
This was our first stop on a long NZ trip and our only booking in a Quest Apartment. On arriving, check-in was easy and smooth. We had a huge apartment on the first floor with a large comfortable bed, plenty of space for luggage and a big clean bathroom with a very good shower. The bathroom had a large separate washer and dryer which worked well and were very handy considering we were 3 weeks into an 8 week trip. Plenty of natural light able to get into the room. We are used to booking apartments and not having them serviced in Europe, so having the room cleaned with the bed made and towels replaced was refreshing and definitely added to the stay. The gentleman at reception was always very helpful, we picked up a rental car just before checking out and he let us use a Quest car parking spot for free for a short while before we left. Large, clean with a nice bathroom and all the facilities you could want... couldn't fault the place and would definitely recommend. Surprising to see it is only rated 4 star on average
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Date of stay: November 2019
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Response from questparnell, Manager at Quest Parnell
Responded 14 Jan 2020
Good Evening, Thank you for taking the time to enter your review. We are delighted to you enjoyed your stay with us here at Quest Parnell. We trust the rest of your trip went well.
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PRICE RANGE
$117 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quest parnell hotel auckland central, quest parnell auckland
LOCATION
New ZealandNorth IslandAucklandAuckland CentralParnell
NUMBER OF ROOMS
38
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Frequently Asked Questions about Quest Parnell
Which popular attractions are close to Quest Parnell?
Nearby attractions include The Elephant House (0.3 km), Kiwa Art (0.4 km), and The Fantail House (0.3 km).
What are some of the property amenities at Quest Parnell?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Quest Parnell?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Parnell?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Quest Parnell?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Quest Parnell?
Conveniently located restaurants include Gerome Restaurant, Le Bistro Des Gourmets, and Everest Dine.
Are there opportunities to exercise at Quest Parnell?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quest Parnell?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Parnell offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Quest Parnell?
The staff speaks multiple languages, including English, Hindi, and Thai.