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Waldorf Bankside Serviced Apartments

Traveller (222)
Room & Suite (141)
Traveller (222)
Room & Suite (141)
Dining (18)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Waldorf Bankside are affordable serviced apartments located in central Auckland City. A short walk to High Street and Chancery shopping quarters, as well as Queen Street and recently upgraded Fort Street areas. With apartments on 18 levels, spectacular city and harbour views can be enjoyed from Deluxe rooms situated on top floors. All of Auckland CDB's main attractions are easily accessible from Waldorf Bankside's central city location. Fully self-contained, Waldorf Banksides in room kitchenettes allow residents to cook for themselves as cutlery and cooking equipment provided in room. Residents can purchase groceries from a major Supermarket 10 minutes walk away or enjoy some of the great fine or casual dining options available throughout Auckland City.
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Property amenities
Paid Wifi
Paid Internet
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Refrigerator in room
Air Conditioning
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Reviews & more
429Reviews
250Photos
6Q+A
78Room tips
Traveller rating
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+2
The man at reception was so lovely and helpful on check in and I’ll admit the location is good. Especially if you want to be close to Spark Arena or Britomart. However the room was dirty and run down. Shower looked like it hadn’t been cleaned in a while, stains on the wall. I got
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These apartments are centra situated in The CBD district and are within walking distance to Queen Street, Restaurants, Bars, Shopping and Coffee bars.

However, that’s where the positives end. The apartment was very, very tired. The valance on the bed was dirty and stained. The t
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Apartment 4b
Ok! Firstly, you need to know that your apartment here will NOT look as good as in the images on their website and here are the pros and cons from our point of view:-
Pros - great location only 500m from the harbour front and cruise terminal, clean, little balcony (
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Our three night stay was great..... manager was available and polite. The apartment was quite adequate as we were only there to sleep and a short afternoon rest on one day. The unit is a five minute walk to Queen St with a few eateries on the way. Then it was only a short wa
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We arrived at these apartments after a long flight from Dubai. First impressions of the building were a little disappointing, but that soon changed after booking in and speaking with the manager. He gave us the keys to our apartment, which was absolutely spotless. Comfy bed, and
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Photo provided by managementWaldorf Bankside Serviced Apartments
Superior Apartment
body lice in room
how the hotel resolve AC issue in summer time
Bedroom area
Studio room with kitchenette
Previous
What is the best way to get to the hotel from the airport on a Sunday night please
There is a bus from the airport to downtown Auckland. If you do not have much luggage, you can probably walk to the hotel from the stop on Queens St. near Victoria St. (I think that is the street). It is a bit uphill. It is very close to Queens St. so a taxi from there seems unnecessary. There is Uber in Auckland if you are connected to it. That is the cheapest taxi option in my experience.
0 votes
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Where would one park a car in the afternoon on arriving at the Apartments on a Saturday? We leave in the morning on Sunday.
You can either buy 24 hour parking for $20 or as it is a Saturday afternoon and Sunday you might be able to get free or low cost street parking.
1 vote
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Hi Okotai, Can you remember the room number as some of the other reviews did not have such a positive experience.
I'm so sorry, I honestly can't remember, but if it's important I can see if I still have the invoice.
0 votes
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This is in regards to ishock78 recent review, which I noticed Waldorf Bankside Serviced Apartments replied to. Their response is false as I previously complained in March 2015 about 'bed bugs' with photographic proof of the horrible welt/bite marks I left the hotel with. I never received a response from the hotel (I made two different complaints) and I also left a review on TripAdvisor with photos which seems to have disappeared. Please avoid for your health and safety.
These bites began to cause irritation on my last day, which is when I also returned to Australia (obviously leaving no time to see you in the office or otherwise). As a busy, working traveller I think it is ridiculous for you to dismiss my complaint because it was 3 days later, that is unfortunately when I had time to contact you. I find your response to be very unprofessional and disappointing. I was never contacted by your hotel to discuss the matter and will continue to advise other travellers of your horrific room conditions and that you are infested with bed bugs (just like a recent review advises from another guest). I have photos as proof, with date stamps taken during my time staying at your hotel. A little bit of customer service would have gone a long way in this matter, a call to apologise and advise of your action plan to help make sure this doesn't happen to future guests would have been great, but instead you are denying the condition of your hotel and what happened.
0 votes
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Hi I don't arrive till about 11.30pm will I still be able to check in?
I'd agree with the other replies - the staff who run the office are very friendly and helpful but I would definitely contact them in advance and not just rely on turning up and using the intercom that late. Although the area is safe I would not want to be stuck outside late at night trying to arrange to get in!
0 votes
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Previous
12
"Higher floors have better views"
"Our room had a harbour view, the best room? The airbnb we moved to!"
"Not necessarily wheel-chair friendly however that should be checked by prospective guests."
"Do not stay on the top floor"
"its a gamble!good luck!"
Previous
PRICE RANGE
US$ 72 - US$ 115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bankside waldorf serviced apartments hotel auckland centralbankside waldorf serviced apartments auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
40
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