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Mercure Auckland

8 Customs Street, Auckland 1001, New Zealand
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$ 28 US$ 182*US$ 154*View Deal
US$ 182*US$ 154*View Deal
US$ 182*US$ 154*View Deal
Traveller (410)
Room & Suite (138)
Dining (35)
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    Overview

    • Excellent10%
    • Very good34%
    • Average33%
    • Poor13%
    • Terrible8%
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    4 Star Hotel
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    All reviews vue restaurant refurbished room excellent location ferry terminal a bit tired auckland harbour britomart waterfront
    Reviewed yesterday

    I loved the room, the customer service and the in room food options. There were renovations happening and I had a car so had valet service to park. That was good however you need to let them know in advance (by about 5 - 10...More

    Helpful?
    Reviewed 4 days ago

    To have a room no larger than 2.5m by 2.5m, and get charged almost $300 for one night when you are an Accor member is ludicrous. Coupled with an appalling foyer area, and a phone that doesn't work in the room, this is a safety...More

    Helpful?
    Reviewed 4 days ago via mobile

    Stayed here 2 nights this week on business. The price $500 a night for a studio was crazy for a basic motel room ( no way this is 4 star) Toilet didn't work, bar was generic and closed early, there wasn't even signage, No wireless...More

    Helpful?
    Reviewed 1 week ago

    The hotel was under repair in the foyer, for which no apology was made, most critically I was pleased to have a room not facing the street, until the nightclub nearby started up and thumped out heavy bass music until after 3 a.m. My room...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Reviewed 1 week ago

    Cheerful staff - that's the first impression I got before I even went through its front doors. There was Melvin who smilingly took care of my luggage, the receptionist (I failed to notice her name. My bad) who assisted me at check-in and also check-out...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (410)
    Room & Suite (138)
    Dining (35)
    Pool & Beach (1)
    Nearby
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    Questions & AnswersAsk a question
    teeteeSanJose
    when will be the renovation construction of the hotel expected to complete ?
    22 February 2017|
    Answer Show all 5 answers
    Response from HarveySenior | Reviewed this property |
    Maybe another month or two. They don't work on the building after 5:00. It didn't affect me on the 9th floor.
    1
    Vote
    afergusson
    How much is internet services?
    29 October 2016|
    Answer Show all 7 answers
    Response from HarveySenior | Reviewed this property |
    Internet is free if you join the Accorn hotel club. To join costs nothing.
    0
    Votes
    Are there any laundry facilities at the hotel or nearby for guests to use?
    12 October 2016|
    Answer Show all 5 answers
    Response from MercureAKL | Property representative |
    Hi, There is a guest laundry with token operated washer and dryer located on the 4th floor. Tokens may be purchased from reception along with washing powder. Regards, Nigel Harford Front Office Manager
    0
    Votes
    Room Tips
    "Do not ask for the basement."
    ClashBrisbane, 23 days agoRead review
    "Try to get a high floor to the west of the hotel for an unobstructed harbor view"
    expediti0nleader, 24 days agoRead review
    "Room right outside lifts might be a bit noisy"
    NZ_travelero, 28 days agoRead review
    "newly refubbished rooms on the 10th floor"
    Barclayman, 1 month agoRead review
    "Upper rooms away from any street noise."
    HarveySenior, 1 month agoRead review
    "Hopefully will all be quieter when work is finished"
    Elizabeth S, 1 month agoRead review
    "Higher floors, maybe."
    pmg2013, 1 month agoRead review
    "The newly renovated rooms are beautiful"
    tasha_moynahan, 1 month agoRead review
    "Rooms above Level 8 facing the harbour"
    Darren A, 1 month agoRead review
    "There are rooms on the higher floors with lovely views of the harbor."
    Susan M, 1 month agoRead review
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