We stayed for 4 nights and we absolutely loved it. The location is perfect, their rooms are very large, modern and clean. Their bar and restaurant are very good. Service at the reception is very fast and professional. Definitely recommended!
I always stay at the Grand Mercure whilst in Auckland as the staff are friendly and efficient, with nothing being too much trouble. I received an upgrade on arrival. I had been to a friend's wedding and arrived fairly late in the evening but the welcome was still as good as…
This is an amazing place. When we arrived from Los Angeles, it was early ion the morning, before check in time. The staff checked our bags and offered us a modified breakfast and a place to crash while our rooms were prepared for us. The location is perfect - close to the…
The room was clean and quiet, the bed was super comfortable and a great selection of pillows. It's central to everything. There are great views from the restaurant and the food was delicious. The staff are amazing and knowledgeable.
I stayed 2 nights in this hotel but with a 2-day interval for each night. I am happy that the lady at the check-in desk still remembered me when I showed up after 2 days. She is very friendly and helpful. However, I was a bit disappointed with the service of another staff when I…
"Need to book a table for dinner, and get a room with an ocean view"
"Harbour views cost more, but you can watch the cruise liners come and go and all the boats on the harbour."
"Little bit of noise when positioned close to elevator, but not enough to bother us."
"City view at high level"
"If you need to stay in Auckland and want to be able to do shopping and sightseeing in walking distance this is your hotel."