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Base Auckland Central Backpackers

Hostelworld.comUS$ 41*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 71*
US$ 41*
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US$ 65*
US$ 67*
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Base Auckland Central Backpackers
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818 Reviews from our TripAdvisor Community

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Showing 660: English reviews
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Reviewed 3 days ago NEWvia mobile

Came here just for one night, expecting an 8 room dorm and a shared bathroom, but once I got to reception to check in, I was informed that I was the 'guest of the day' which meant I was upgraded to a private room, I was given a VIP wristband along with free drinks tokens. The room had an awesome...

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Helpful?
Thank Richard J
Sydney, Australia
Reviewed 4 days ago NEW

I stayed here 2 separate nights, the second check in and room was much better than the first time - and I payed and booked for the same type of room both times. It is a hostel that attracts younger people, and sometimes they are not always aware or considerate of others in the hostel (ie forgetting to whisper when...

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Helpful?
Thank Julie B
Reviewed 5 days ago NEW

Stayed here on various occasions whilst we were in New Zealand and I really don’t know why. The location is absolutely perfect, it has many areas to sit and chill and the top floor bar is quite good! The rooms were however incredibly inconsistent. We stayed in various dorms during our stay, Some were small, crammed, and uncomfortable and others...

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Helpful?
Thank Kirsty M
Palmerston North, New Zealand
Reviewed 1 week ago

Base backpackers - both in Sydney, and in Auckland, have been set up to fleece tourists by not providing a common room where guests can mingle and drink together. Instead they run full priced bars to try and rip off guests. The standard of cleanliness was reasonable. However, the bathroom facilities were inadequate. 2 female toilets per floor is not...

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Helpful?
Thank angelamichelleri2017
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for taking time to leave a review. I'm sorry to hear you didn't feel like there were adequate facilities here. We have several common areas which we encourage our guests to use and meet each other. We have several happy hours in our bars as well as free food on certain nights, we do this to...

Reviewed 1 week ago via mobile

Stayed in a private room on the 9th floor with ensuite. Twice I came back to our room to find the door had been left open by housekeeping. Other members of our group reported the same thing. I was told the cleaner had just gone to get supplies but that was definitely not the case. The three lifts were frequently...

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Helpful?
Thank Njayc
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, Thank you for taking time to leave us a review. I am astonished to hear your room door was left open, security is paramount to us, I will ensure the staff are reminded of this and that this is an isolated scenario. Thank you for letting us know. Hope you have safe onward travels, Darelle Jenkins.

Reviewed 2 weeks ago

Staff very helpful and friendly. Amenities great. Price fantastic. Situated in the heart of queen street. Clean, tidy, easy to find. Would go back. only complaint is that i booked in with my son who is 5 on website into female santurary dorm, but ended up having to get private room due to their rules and regulations which was printed...

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Helpful?
Thank Thalassa G
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you so much for your review. Glad to hear you enjoyed your stay and we were more than happy to help accommodate you after the booking error :) Kind regards, Darelle Jenkins.

Sydney, Australia
Reviewed 3 weeks ago

Our room was very small with a tiny ensuite jammed into one corner. The sink was blocked and it took 3 days for maintenance to come and clear it. There is a club downstairs that is open until 4am most nights of the week. The noise and vibration permeated our room and kept us awake. There might be 3 elevators...

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Helpful?
Thank bunyip612016
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for taking to them to leave us a review. Your comments are appreciated and I will pass them onto Maintenance. Glad Will helped you out, So sorry it took a while. That's not how we like to operate here. Thanks again & Safe onward travels, Darelle Jenkins.

Sydney, Australia
Reviewed 3 weeks ago

Central to the city which is great, front staff were cool and helpful, AC was great since i was in a dorm with 5 other bodies. The bathrooms were alright, not the cleanest, not the dirtiest. Two of the elevators were having a tantrum which was comical in the am and eye rolling in the pm. I'd stay here again.......

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Helpful?
Thank Emilio333
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you very much for leaving us a review. Your comments are appreciated! Glad you enjoyed your stay, and looking forward to seeing you back here soon. Thanks! Darelle.

London, United Kingdom
Reviewed 3 weeks ago

I would like to highlight the best part of this backpackers was its receptionist Dylan, he was welcoming, professional, helpful and informative. I think his customer service skills are really strong. In terms of the facilities I found the top bunker beds quite difficult to climb on them, but for the rest quite clean and fair with the price

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Helpful?
Thank rebecalabanda
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you very much for your review! Dylan is very pleased to have been mentioned. Your comments are appreciated, hope you enjoy the rest of your travels. Thanks, Darelle.

Reviewed 3 weeks ago via mobile

Absolutely disgusting and dirty! Smelly rooms bathrooms are vile you feel dirtier when you leave. Staff are rude not helpful at all! Computers didnt work. Job search people were never in. 3 Lifts that barely work. Girl on level 6 bar is rude obviously hates her life she needs to be fired. Would tell everyone not to stay here.

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Helpful?
Thank Taryndaisy
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your review. Customer service complaints are taken very seriously, (as well as cleanliness) and the staff will be dealt with accordingly. Its a shame you felt like Job search was closed alot? We have had some public holidays lately with Easter and Anzac, otherwise the office is open Monday - Friday 9-5pm with a lunch...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Award-winning Base Backpacker Auckland is located in the heart of Auckland city, less than 5 minutes walk to everywhere. We have fun working here so we know you'll have fun staying in our hostel. Former ACB, Base Auckland hostel is located in the heart of the city - central to shops, cafes, museums, Sky tower and only a few minutes walk to train, bus and ferry terminals and Vector Arena. The airport bus (Airbus) stops right outside our door! ... more   less 

Additional Information about Base Auckland Central Backpackers

Address: 229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 1,415 - ₹ 4,791 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Base Auckland Central Backpackers 3.5*
Number of rooms: 460
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Also Known As:
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand
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Questions & Answers

Questions? Get answers from Base Auckland Central Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unfortunately when solo travelling you can't choose who you share a dorm with.”
D1459NIjulieb, 25 May 2017 | Read review
“Request a window in your room.”
, 24 May 2017 | Read review
“Stay at Choice backpackers”
angelamichelleri2017, 21 May 2017 | Read review
“Don't get a room overlooking the laneway above the club.”
bunyip612016, 7 May 2017 | Read review
“Beds are better then floors, walls are better then wind.”
Emilio333, 3 May 2017 | Read review
5 of 5
Hostelworld.com
US$ 41* /night
View Deal
Expedia.comUS$ 65
Orbitz.comUS$ 67
getaroom.comUS$ 71
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*Disclaimer
Prices are for 1 room, 2 adults
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