The Sebel Auckland Viaduct Harbour
85 Customs Street West Viaduct Harbor, Auckland Central, Auckland 1010 New Zealand
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$174
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About
#33 of 72 hotels in Auckland Central
Location
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Value
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Looking for a place to stay in Auckland Central? Then look no further than The Sebel Auckland Viaduct Harbour, a quiet hotel that brings the best of Auckland Central to your doorstep.
Auckland Sebel Suites offers guests an array of room amenities including a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free internet access is available.
The hotel offers a concierge, to make your visit even more pleasant. Guests arriving by vehicle have access to parking.
Given the close proximity of popular landmarks, such as Coast-to-Coast Walkway (0.1 mi) and Britomart (0.3 mi), guests of The Sebel Auckland Viaduct Harbour can easily experience some of Auckland Central's most well known attractions.
Auckland Central has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Amano, Baduzzi, and Elliott Stables, which are serving up some great dishes.
During your visit, be sure to check out popular attractions like Sky Tower (0.4 mi), Queen Street (0.5 mi), and Ponsonby (1.1 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at The Sebel Auckland Viaduct Harbour as you experience everything Auckland Central has to offer.
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Property amenities
Parking
Free internet
Pool
Complimentary Instant Coffee
Evening entertainment
Conference facilities
Meeting rooms
24-hour security
Wifi
Paid wifi
Complimentary tea
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Iron
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbour View
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
234Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
Contact
85 Customs Street West Viaduct Harbor, Auckland Central, Auckland 1010 New Zealand
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1520Reviews29Q+A100Room tips
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Great location. Walking distance to everything. Very well equipped rooms & extremely quiet. Very clean . So great to step straight to the viaduct & to be surrounded by eateries. Very spacious rooms with goodheaing & air-conditioning.
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Date of stay: June 2022Trip type: Travelled as a couple
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Stayed couple of nights on business in a waterfront apartment. Had amazing views. Lots of restaurants and bars to choose from and you can even charge back to your room. Fantastic staff and service. Will surely come back.
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Date of stay: June 2022Trip type: Travelled on business
Cleanliness
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Sleep Quality
Room Tip: Rooms overlooking the harbour are fantastic
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Stayed 5 nights at the Sebel Viaduct Harbour in a city view studio room on floor 5. Comfortable room with a view to the Sky Tower. No noise issues. Good location. Hotel has an exit to the Customs Street West and Lower Hobson Street corner, and another exit out to the Viaduct Harbour. Great spot for walking around the Viaduct. The hotel does not have its own restaurant, but you are very close to heaps of eating options. You also have cooking facilities in your room - microwave, hob and oven. Staff professional and helpful. We were surprised to find the housekeeping staff had not been to our room when we got back about 5pm on our first day. It was about 6pm when we finally got a knock on the door. We were in the middle of changing to go out for a theatre show, so we passed. Maybe they are short staffed, as another day we got back after 4pm, and the cleaner was just finishing our room. I can understand them doing rooms which are being vacated first, but 5 to 6 pm is very late for housekeeping. This was our second stay at this hotel and we will use it again on our visits to Auckland.…
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Date of stay: June 2022
Rooms
Location
Service
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Great location and I like the mini apartment styled suites with the lounge room, kitchenette, queen bedroom and onsuite. Bed was very comfy and nice shower. I even used its laundry washer and dryer. Very convenient to all restaurants. Only downside was the disrepair in the bathroom. The ceiling at the crawl space was falling down Ali g with the dust and nasties with it over the vanity. Room 201.
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Date of stay: May 2022Trip type: Travelled on business
Room Tip: Ask for a high room and stay away from the first floor. Friend stayed in 118 and heard bottles...
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Christopher D wrote a review May 2022
Melbourne, Victoria, Australia235 contributions55 helpful votes
I arrived in New Zealand - my first international trip in 2 years - not sure what to expect post Covid and it was great relief to find a warm and friendly reception at the Sebel. I started out with a booking for a week and ended up staying 16 nights as my requirements changes. At every stage my extension was facilitated and extended with ease and friendliness. The front office staff went of their way to make my stay as comfortable as possible and I'm grateful that I now have a home away from home in New Zealand. Sunny, Rahul, Pawanesh Jayesh, Nitesh, Jemma, Zoey (lovely helpful lady from Indonesia), Anna, Sukyong, Deep , Liny - all the front office staff became familiar friends. And of course the credit for managing this wonderful and multicultural team should go to their leaders - two of whom I regularly dealt with - Emil (the efficient and helpful Front office Manager) and they are led by the very capable Edith Singgih (my problem solving Rooms Division Manager). A very big thank you to all of you wonderful people for making my stay in Auckland so comfortable - I look forward to returning in June and spending more time at this wonderful hotel. The location is great... I loved walking around the harbour and could easily enjoy hours of peaceful walks in beautiful settings. I cannot think of a better location in Auckland and this will be my first choice whenever I am in the city. The amenities in the room - in one word - excellent. The location – fantastic. The staff at the hotel – Awesome! I didn't have the pleasure of meeting him but my guess is that the General Manager of this hotel must be a great leader to be leading such a good team. Thanks once again to all of you - look forward to seeing you in June.…
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Date of stay: May 2022Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Would be great to get a harbour view room
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As with most Accor properties in NZ, the service was faultless, the staff couldn’t have been more obliging or friendly. The rooms though are looking shabby, tired and need of a total overhaul. There are marks all over the paint, in my room some un-wiped spills. The furniture & artwork looks old fashioned, the kitchen while functional is drab and certainly not worth $300+ compared to other hotels around. A fantastic location though & thank you to the staff for doing all that they do.
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Date of stay: April 2022
Value
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Location
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Helpful
Response from Edith Singgih, Other at The Sebel Auckland Viaduct Harbour
Responded 18 Apr 2022
Dear Westy022, We greatly appreciate your feedback of our hotel, especially about our staff service. It was our pleasure to provide you with our excellent service during your stay. The Management team has also noted down your suggestions and will consider them for our future improvements. Thank you again for spending the time to share with us your feedback. We hope you give us the opportunity to welcome you back in the near future. Kind Regards, Edith Singgih Room Division Manager The Sebel Auckland Viaduct Harbour
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Staff are always at hand and remember you when you are a regular visitor…first rate service. Bonus of in site parking and a great array of nearby Bars and eateries. Have been using the hotel for the last 2 1/2 years
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Date of stay: April 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Edith Singgih, Other at The Sebel Auckland Viaduct Harbour
Responded 11 Apr 2022
Hi Gary, we are really glad that you had another great stay with us. It is always great to hear a positive feedback like this, especially from our regular guest. Thank you again for always choosing to stay with us. We look forward to welcoming you back on your next visit to Auckland. Warm Regards, Edith Singgih, Room Division Manager, the Sebel Auckland Viaduct Harbour.
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Good hotel, rooms are now a little tired. lack of an in-house restaurant is a little annoying but location in middle of viaduct harbour area is great. Lots of great restaurants right on your doorstep offering a variety of different cuisines. Plenty of street parking close by.
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Date of stay: February 2022Trip type: Travelled as a couple
Helpful
Response from Edith Singgih, Other at The Sebel Auckland Viaduct Harbour
Responded 18 Apr 2022
Hi Keithry, Thank you for spending the time to share your experience with us. Here at Sebel Viaduct Harbour, we do not have our own Food & Beverage facilities in the hotel. However, we are glad that you got to enjoy the great options of waterfront cafes and restaurants nearby. Thank you again for sharing your positive feedback about our hotel. We all look forward to welcoming you back in the near future. Warm Regards, Edith Singgih Room Division Manager The Sebel Auckland Viaduct Harbour
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+1
We were greeted by Emil at the lobby and he was absolutely brilliant. That was the highlight. It went downhill from there I’m afraid. Cracked tiles, bath and sink plugs broken, old carpet with holes, old tatty lounge suite, scratched old coffee table, chips and plaster damage, a faux wood refrigerator door that dropped and wouldn’t close properly. They promised a New Zealand red wine and handmade chocolates - we got the cheapest, craziest pinot noir one could find and the homemade chocolates were shop bought Whittakers squares and all 4 were either old or heat burnt. Yay - free breakfasts. Unfortunately these too were below average and only ate there 2 mornings. No comment from Sebel but simply got refunded 1 of our 3 nights. Oh well.
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Date of stay: February 2022
Value
Service
Sleep Quality
Helpful
Great hotel enjoyed my time here , the receptionist sunny had excellent service so friendly and made me feel so welcome when I came , he had great manners and would definetly love to come again :) thank you
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Date of stay: January 2022Trip type: Travelled with friends
Helpful
Response from Edith Singgih, Other at The Sebel Auckland Viaduct Harbour
Responded 24 Jan 2022
Dear Taylac612, I am pleased to hear that you had an enjoyable stay with us. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. I will share your positive feedback to the team, especially Sunny, who made your stay more memorable. Thank you again for sharing your experience with us. The team and myself look forward to welcoming you back in the near future. Warm Regards, Edith Singgih, Room Division Manager, the Sebel Auckland Viaduct Harbour
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PRICE RANGE
$144 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sebel suites auckland hotel auckland central, sebel hotel auckland, auckland sebel hotel, auckland sebel suites
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
119
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Claim Your Listing Frequently Asked Questions about The Sebel Auckland Viaduct Harbour
Which popular attractions are close to The Sebel Auckland Viaduct Harbour?
Nearby attractions include New Zealand Maritime Museum (0.2 km), Viaduct Harbour (0.5 km), and St. Patrick's Cathedral (0.3 km).
What are some of the property amenities at The Sebel Auckland Viaduct Harbour?
Some of the more popular amenities offered include a pool, meeting rooms, and dry cleaning.
Which room amenities are available at The Sebel Auckland Viaduct Harbour?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Sebel Auckland Viaduct Harbour?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Sebel Auckland Viaduct Harbour?
Yes, parking is available to guests.
What are some restaurants close to The Sebel Auckland Viaduct Harbour?
Conveniently located restaurants include Ahi, Culprit., and The Grove.
Are there opportunities to exercise at The Sebel Auckland Viaduct Harbour?
Yes, guests have access to a pool during their stay.
Is The Sebel Auckland Viaduct Harbour located near the city centre?
Yes, it is 0.7 km away from the centre of Auckland Central.
Are any cleaning services offered at The Sebel Auckland Viaduct Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sebel Auckland Viaduct Harbour offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Sebel Auckland Viaduct Harbour?
Many travellers enjoy visiting Parnell (1.9 km), Eden Garden (3.7 km), and Auckland Town Hall (1.1 km).