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Quest Auckland Serviced Apartments

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Quest Auckland Serviced Apartments
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228 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Wellington, New Zealand
Level Contributor
352 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here for one night while in Auckland on business. Location was good in relation to the CBD. Staff helpful and friendly. One bed apartment was nice and clean and had all the amenities that i needed for my stay inc sky tv. Good views of the skytower but obviously if depends in which part of the building you in!... More 

Thank Anthony G
Sydney, Australia
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

I would not recommend you stay here. The carpet was filthy - I ended up with an infection on my foot !kitchenette dated and showing a lot of wear and tear signs. Shower small and pokey and the water pressure was terrible. Attention to cleanliness was poor - there was black dust in wardrobe door tracks, on skirting boards and... More 

Thank k2bp
QuestAuckland, General Manager at Quest Auckland Serviced Apartments, responded to this review

Dear K2BP Your feedabck takes us by surprise and we would like to know more and what room you stayed in. This definitely does not sound like our usual standard and the standard you can expect from Quest. we will be reviewing the cleaning issues you have raised and ensure we get it right for our next guests. I hope... More 

Perth, Western Australia, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

I loved our stay at Quest apartments in Auckland, it's at the top of queen street and within walking distance to almost everything (if you don't mind the hills!) The hotel is lovely and staff are great. Only downside is that the rooms need updating, they had added modern furniture to out dated rooms which works but not when you... More 

Thank Hannah M
Level Contributor
81 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 weeks ago

We were looking for a reasonably priced place and Quest on Queen was a good choice. The biggest gripe is - there is NO complimentary wifi for guests! In this day and age this is unacceptable, even the AirBnB accommodation in Rotorua had complimentary wifi. There is parking for an additional NZD$20 per day, but on the day the gate... More 

3 Thank SushiTravelDiaries
QuestAuckland, General Manager at Quest Auckland Serviced Apartments, responded to this review

Hi , thank you for taking time to post your thoughts, I haven't had poor feedback on our beds and would be great to know what room you stayed in, as I am surprised of being able to feel the bed springs. A beds are in great condition and all have plush mattress toppers for extra comfort. Kitchens are getting... More 

Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

My husband & I stayed at Quest on 363 Queen St for 2 nights while visiting New Zealand. We had stayed here in 2012 and liked being able to walk to all the sights in the city. The staff at the reception desk were very friendly and check in/check out went very smoothly. The continental breakfast had an added selection... More 

1 Thank VoyageurOregon
Wellington, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Looking for self contained apartments, this place is great. Close to city, close to motorway for sightseeing. Its clean, safe and the staff are great. Parking available at the hotel at no extra charge. Restaurant and Bar on site, basic bkfst in room, milk, juice, spreads, bread for toast. included in charge.

1 Thank pollyanna0012014
Hamilton, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

Stayed here for 3 nights with my partner (who was on a course for the full 3 days) and my 15 week old baby! We got a one bedroom apartment and it was fantastic! Super happy with all services, even hired a baby bath for free which was perfect! During the day i walked down queen street which was great... More 

Thank Erin S
Hong Kong, China
Level Contributor
185 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 30 October 2016 via mobile

Location is fine. Short walk to CBD. Short walk to and from airport bus. Very friendly staff. Room is functional and clean. Decent breakfast included. Struggled with WiFi sign-up as they use an outside service. Needed it working when I arrived well after midnight. Too tired to muck around. What is it about Kiwi hotels and Internet? Why cant they... More 

Thank Mark R
Christchurch, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016

These apartments are conveniently located at the top end of Queen Street. They provide a continental breakfast pack and we were given a bottle of bubbly on arrival. The apartment was clean and the beds were comfortable. Some traffic noise with rooms on street side but there are quieter rooms that overlook the park. Location was excellent especially with the... More 

Thank anneS4123UG
Adelaide, Australia
Level Contributor
5 reviews
Reviewed 14 October 2016

No free wi-fi, no parking, on noisy road, nightclub next door, stains on sheets, hairs in the sheets, dated kitchen area, uncomfortable bed. Staff pleasant but didn't offer to do anything about the hairs in the bed. Location is central to everything but the bad things outweigh things positives, I am sorry to say.

Thank noddyhawk
QuestAuckland, General Manager at Quest Auckland Serviced Apartments, responded to this review

Hi NoddyHawk appreciate you posting feedback , but not sure if it is my property , for the very reason we have car parking on site, secure and at a minimal charge which is brilliant for the heart of the city. Good to hear the staff were pleasant , but someone should have action-ed hairs in the sheets as this... More 

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Management photos: Courtesy of the property manager

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  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Quest Auckland Serviced Apartments. Quest Auckland is a brilliant accommodation choice for travelers and families as it is situated in the heart of Auckland's Central Business District within walking distance of the Aotea conference exhibition centre, Auckland Town Hall, Civic Theater, Sky City and the best restaurant and shopping districts. Our surprisingly quiet central location on Queen Street is also close to government offices,universities and a short drive gives you easy access to Auckland's motorway network and outlying suburbs. The serviced apartments also have fully equipped kitchens & laundry facilities, private balcony and room control air conditioning. Our onsite restaurant serves breakfast and dinner and we have offsite gym facilities offered complimentary to guests. On site car parking is also available at a seperate cost. Our warm reception team are available 24 hours for assistance and are able to assist with concierge services as well. ... more   less 

Additional Information about Quest Auckland Serviced Apartments

Address: 363 Queen Street | Auckland CBD, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 8,041 - ₹ 18,263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Auckland Serviced Apartments 4*
Number of rooms: 74
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Also Known As:
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Hotel Auckland
Quest Auckland Serviced Apartments New Zealand
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Questions & Answers

Here's what travellers have asked, with answers from Quest Auckland Serviced Apartments staff and other travellers.
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Questions? Get answers from Quest Auckland Serviced Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a room overlooking the Park, Quieter and nice outlook”
 of 5 bubbles pollyanna0012014, 31 Oct 2016 | Read review
“Get a room on parkside”
 of 5 bubbles anneS4123UG, 22 Oct 2016 | Read review
“Ask for rooms not facing Queen Street.”
 of 5 bubbles noddyhawk, 14 Oct 2016 | Read review
“Ask for a higher floor and the weekly internet package is probably better value, even if you aren't staying a whole week.”
 of 5 bubbles anniefish, 14 Sep 2016 | Read review
“I am assured they do have some nice rooms although I have never seen one and I have stayed here twice and not by choice”
 of 5 bubbles Alisontc, 9 Aug 2016 | Read review
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