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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,367 Reviews from our TripAdvisor Community

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Showing 2,199: English reviews
Atlanta GA
Reviewed 24 May 2015 via mobile

This hotel is easy to find, (drove straight to it from the airport) and it certainly is the center of things to do in Auckland. It’s located at the base of the Sky Tower and has a lot of bars and restaurants around it plus a casino. In 2013 it was Auckland’s Hotel of the year and I can see...

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Helpful?
1Thank rfamily9
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear rfamily9 Thank you for reviewing your stay at The Grand Hotel. It's great to hear that you enjoyed your time with us and as seasoned traveler, we met your expectations. Thank you for recommending us and the team hope to have the opportunity to welcome you back again in the future. Kind Regards Alison Borland I Guest Relations Executive...

Melbourne, Australia
Reviewed 23 May 2015 via mobile

I was treated to a one night stay here as a quick trip to Auckland for the weekend. So so overwhelmed. This hotel was exceptional. Reception staff were fantastic. Extremely helpful. Hotel is beautiful. We used the pool and sauna!. Definitely nothing better than here.

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Helpful?
Thank ChristinaHB
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear ChistinaHB Thank you for reviewing your stay at The Grand Hotel. I am delighted you had an enjoyable stay with us and the team will be thrilled to read your feedback. We hope to welcome you back again soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Christchurch, New Zealand
Reviewed 22 May 2015 via mobile

sky city grand is a centrally located casino attached hotel. the room was great. excellent bed. bathroom ok nearly due for a refurb staff are great and helpful. room service fast and food was great and restaurant very good for breakfast. overall reasonable value and with an easy walk to some nice bars

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Helpful?
Thank Alwrighty
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Alwrighty Thank you for taking the time to post a review of your stay at The Grand Hotel. I am pleased to hear you enjoyed your recent stay with us and it will be my pleasure to pass your compliments onto our Front Office, Gusto and In Room Dining teams. We do look forward to your next stay with...

Palmerston North, New Zealand
Reviewed 19 May 2015

Super comfortable bed, large room with huge windows. Rooms are clean and morden. The facilities are fantastic. Staff are very helpful and friendly. Great location with lots of cafe, restaurants and bars.plus high speed free wifi. Definitely will go back if visiting auckland.

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Helpful?
Thank VivianZhuo
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear VivianZhuo Many thanks for reviewing your stay at The Grand Hotel. It's great to hear that you enjoyed your stay and the team will be pleased to receive your comments. We have just received our GreenLeaders Gold Level award and have also recently started recycling our soap, converting it to bio fuel and candles. We look forward to welcoming...

Ulaanbaatar, Mongolia
Reviewed 18 May 2015 via mobile

Minus 1 star for breakfast, which was really disappointing. 39 NZD doesn't worth it, after eating one time there we ate other 3 mornings at Denny's, located just around the conner. Hotel itself seems to be in the center of fun, having lots of cafes, bars, casino, movie theatre and of course Sky Tower. We walked to ferry station several...

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Helpful?
Thank Handaashka
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Handaashka Thank you for taking the time to review your stay at The Grand Hotel. Though you enjoyed your stay, I am sorry our breakfast did not meet your expectations. So that we know where to improve, do you mind contacting me with more information? I look forward to hearing from you. Kind Regards Alison Borland I Guest Relations...

Seoul, South Korea
Reviewed 18 May 2015

I really enjoyed staying in Skycity Grand hotel, was a bit disappointed to the view but the room was nice enough. The reason i chose Skycity was its location and it satisfied me, i may 'visited' my room 5 times a day.

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Thank hayleyhayleyhayley0
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear hayleyhayleyhayleyO Many thanks for your review of The Grand Hotel. I am pleased that you enjoyed your stay and may I suggest that should you have the opportunity to return, you consider booking one of our Harbour View Rooms? These offer lovely views of the harbour and Auckland Bridge. We hope to welcome you back again soon. Kind Regards...

Ivanhoe, Australia
Reviewed 16 May 2015

Rooms are large & modern, with large windows. Amenities are excellent with separate bath & shower, Nespresso machine etc. Beds (there were 2 doubles in our room) are very comfortable & there is a wide selection of pillows available. The hotel is surrounded by excellent restaurants, some of which are on site. Staff are friendly & helpful. The lobby is...

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Thank marsham745
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear marsham745 Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your stay in one of our newly refurbished Premium Twin Rooms and look forward to passing your compliments onto the team. We look forward to welcoming you back in the near future. Kind Regards Alison Borland I Guest Relations Executive...

Auckland, New Zealand
Reviewed 13 May 2015

I live within the Auckland area, and occassionally stay at a hotel in the CBD when we're attending shows etc over the weekends. Having a great knowledge of the hotels within the CBD, I personally would always stay at the Sky City Grand Hotel. The facilities, staff and restaurants within the sky City complex are fantastic. The decor and cleanliness...

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1Thank briansparksnz
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear briansparknz Thank you for your review of The Grand Hotel. I am delighted that you enjoy staying with us and it will be my pleasure to pass your comments onto our wonderful team. We look forward to your next stay! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Sydney, Australia
Reviewed 12 May 2015

I really enjoyed my previous stay at the SkyCity Grand in October 2014 so booked again but in a standard room not a harbour view room. The room was just as nice as the higher category room albeit with a cityscape outlook. Staff were very friendly and efficient. I am happy to stay here again the next time I am...

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1Thank GeoffAnnabel
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear GeoffAnnabelle Thank you for your review of The Grand Hotel. I am pleased that enjoyed another enjoyable stay and we look forward to welcoming you back again soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Hamilton, New Zealand
Reviewed 11 May 2015

I had a great nights stay at the Grand Hotel. The floor (9th) was refurbished so still smelt the new carpet. Great room with a comfy bed. So close to all the CBD facilities etc. Great stuff. Would recommend this hotel to all.

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Thank Brent S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Brent S Thank you for reviewing your recent stay with us. It's great to hear you enjoyed your stay in our newly refurbished Premium Room. Thank you for also for mentioning our on-going commitment to being environmentally friendly – we have recently achieved our “GreenLeaders Gold Level” with Tripadvisor. We look forward to welcoming you back in the near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 11,339 - ₹ 24,613 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
28 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go & stay there, if you are not happy with this place your a weirdo”
 of 5 bubbles 622craig, 20 Mar 2017 | Read review
“15th floor greta views of the bay.”
 of 5 bubbles Madcelt67, 15 Mar 2017 | Read review
“Higher the better with regard to views.”
 of 5 bubbles NY10040, 12 Mar 2017 | Read review
“try and get a room away from the costruction site”
 of 5 bubbles frenchyglasgow, 8 Mar 2017 | Read review
“Try to get top floors for better view. Every room got a view.”
 of 5 bubbles 348subashb, 5 Mar 2017 | Read review
5 of 5