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SKYCITY Grand Hotel

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2,284 Reviews from our TripAdvisor Community

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Showing 2,126: English reviews
Gurgaon, India
Reviewed 7 May 2015

This is a great option in Auckland given the fact its next to the Skytower and Casino. We stayed there for two nights in Harbour view room. Had taken a package for Champagne which was ready once we entered the room. The hotel has a luxurious feel to it. The skycity area offers a lot for the tourists. The pool...

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Helpful?
1Thank Naman_GGN
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Naman_GGN Thank you for your review following your recent stay at The Grand Hotel. I am so pleased you enjoyed your stay with us on our very popular Baby Grand Package and the team will be delighted to read your comments. We look forward to welcoming you back in the future. Kind Regards Alison Borland I Guest Relations Executive...

Tilburg
Reviewed 6 May 2015

It is a very clean and poss hotel. It is a big hotel with only a small breakfastroom. However friendly staff and allways willing to help you. It is near the centre of the city and also the harbour is nearby. The positon of the hotel can be seen from far because it is next ot skycity tower. I never...

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Helpful?
Thank BenvDeursenTilburg
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear JamesBondTilburg Thank you for your reviewing your recent stay with us, I look forward to passing your compliments onto the team. We are perfectly located and as you mentioned with the iconic Sky Tower right outside it is easy to find your way back! I hope you had a wonderful time in New Zealand and have the opportunity to...

Auckland Region, New Zealand
Reviewed 6 May 2015

I booked a package as a wedding anniversary present. The room was upgraded and champagne and chocolates brought to the room. The staff were professional and friendly and made the stay a very special occasion.

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Helpful?
Thank 496jack
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 496jack Thank you for your review of The Grand Hotel. We love to recognise special occasions and I am so pleased you enjoyed the upgrade, bubbles and chocolate. We look forward to welcoming you back in the near future. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Rugby, United Kingdom
Reviewed 5 May 2015

For our first few days in NZ we decided to splash out on this hotel and weren't disappointed. It is in a good central location reasonably close to the bus and rail station and walking distance to most central Auckland attractions. Reception staff were very welcoming, room was clean and well maintained, the only down side for us was a...

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Helpful?
Thank RichardandSally4542
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear RichardandSally4542 Thank you for your reviewing your recent stay at The Grand Hotel. It's great to hear you enjoyed your stay. I am sorry about the noise from the fridge and a/c. In case this hasn't already been attended to, can you please let me know your reservation details and I will ensure the team ensure it is fixed?...

Auckland, New Zealand
Reviewed 4 May 2015

We just stayed the one night and found the ambience, the staff, the room and the location all wonderful. We could not fault anything and would recommend to anyone coming to Auckland to stay at this great Hotel.

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Helpful?
Thank Jill B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Jill B Thank you for your reviewing your recent stay at The Grand Hotel. I am so pleased you had an enjoyable stay and thank you for recommending us! We look forward to welcoming you back soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Zurich, Switzerland
Reviewed 3 May 2015

We already stayed several times at the Skycity Grand Hotel and always enjoyed our stay very much! The staff is very friendly and helpful. The location ist perfect and their restaurant "Gusto" has lovely food and a great service. The rooms are very nice, although they should definitely get cleaned better... The rates change often (on a dayly basis) and...

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Helpful?
Thank Vivian W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Vivian W Thank you for reviewing your recent stays at The Grand Hotel, I am pleased that you have enjoyed yourself and it will be my pleasure to pass your comments onto the team. Our housekeeping team work hard to keep the rooms clean and I am sorry we fell short of your expectation and this will be addressed....

Reviewed 29 April 2015 via mobile

Stayed here whilst on holiday in Auckland and I loved it! All the staff were lovely and attentive :) the room was lovely and the bed was so comfy! Couldn't fault anything. I would defiantly love to come back next time I'm up, would highly recommend.

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Thank 387brittneyh
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 387brittneyh Thank you for your review of The Grand Hotel. I am delighted you enjoyed your stay with us and look forward to passing your comments onto our wonderful team. We look forward to welcoming you back soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Sydney, Australia
Reviewed 29 April 2015

The Hotel is located in Federal Street in Auckland, right next to the Casino. The check in is swift and friendly, the rooms are acceptable, however pricy like everything else in New Zealand is. The most expensive part is the Breakfast with a whooping $39. It is not worse, it just has not got the features and benefits for that...

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Helpful?
2Thank 853berlin23
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 853berlin23 Thank you for taking your time to review your stay at The Grand Hotel. Thank you for your comments both positive and where you feel we can improve. We continuously review our prices with our competitors and I was disappointed to feel that you felt some areas of your stay were overpriced. We do several options for laundry...

dekalb, illinois
Reviewed 28 April 2015

This is a very good hotel with excellent staff, very good rooms and good dining. That said there are a couple of problems. Most annoying is the trend in newer hotels to put a window between the bath and bedrooms. Here the window was translucent and partially covered by a louvre. If someone used the bathroom during the night the...

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Helpful?
1Thank peter t
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear peter t Thank you for reviewing your stay at The Grand Hotel. I am delighted you found the our team “excellent” and look forward to passing this on at our next meeting. Thank you also for your recommendations, it is always important to hear where we can improve and our hotel manager has received your comments to review. We...

Reviewed 27 April 2015 via mobile

Perfect location for anyone desiring a visit to the Casino or a night out to a show. The hotel boasts an array of restaurants and is surrounded by restaurant choice and central city shopping. Staff are helpful and friendly. Happy to recommend and will be back!

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Helpful?
Thank Scott J
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Scott J Thank you for your review of The Grand Hotel. I must agree we are in a perfect location, surrounded by restaurants and bars and only a 5 minute walk to the theater and cinema complex. Thank you for recommending us, we look forward to your next stay. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 11,446 - ₹ 23,330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
23 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher better”
 of 5 bubbles J6332XYtomw, 18 Jan 2017 | Read review
“Try and get a high level room as the views of Auckland City are amazing”
 of 5 bubbles , 14 Jan 2017 | Read review
“Harbor view suite”
 of 5 bubbles 45athomson, 14 Jan 2017 | Read review
“Best views on high floors”
 of 5 bubbles KiwiFromDownUnder, 6 Jan 2017 | Read review
“Higher Floors have less obstructured views”
 of 5 bubbles AntonioT887, 5 Jan 2017 | Read review
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