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SKYCITY Grand Hotel

Travellers' Choice award winner
GreenLeadersGold level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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SKYCITY Grand Hotel
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2,410 Reviews from our TripAdvisor Community

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There are newer reviews for SKYCITY Grand Hotel
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Showing 2,239: English reviews
Melbourne, Australia
Reviewed 11 September 2015 via mobile

I checked in for a 2 night stay and was upgraded to a delux room on level 15. The room was nice and bathroom looked and felt better quality than the standard rooms I normally stay in. The room had a lounge and desk to work at which was good because I spent nearly all day in the room working....

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Helpful?
Thank Ant W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Ant W Many thanks for your review – I am pleased you enjoyed your stay in our new Premium Room. Following your comments, we are currently reviewing our TV channels and hope to be offering full selection very soon. We look forward to welcoming you back to The Grand Hotel in the near future. Kind Regards Alison Borland I...

Adelaide, Australia
Reviewed 8 September 2015

We stayed. 3 nights in a premium luxury harbour view room. We have difficulty faulting this hotel. The staff were helpful and efficient . Room was exceptionally clean and tidy well kept and maintained. The King bed was very comfortable. Shower was lovely with rain or wand option . Bonus feature being able to charge food to your room in...

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Helpful?
3Thank Elly1919
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello Elly1919 Thank you for taking the time to post your review of The Grand Hotel. I am delighted you enjoyed your stay with us in our newly refurbished Premium Room and I am sure our readers will find your comments valuable. Thank you again for your feedback, we hope to welcome you back soon. Kind Regards Alison Borland I...

Silicon Valley
Reviewed 7 September 2015

Stayed here at the end of August for a business trip. Nice rooms a very tasty breakfast and a fantastic location, right in the heart of Auckland. Walking distance to everything including the harbour, university and great shopping on Queens Street. There are several very good restaurants right in front of the hotel as well. Concierge was very helpful and...

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Helpful?
Thank Staten7
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello staten 7 Thank you for reviewing your recent stay at The Grand Hotel. I am pleased you had an enjoyable stay with us. We are ideally located and with a selection of excellent restaurants on our doorstep, you don’t need to go far. The team look forward to welcoming you back in the near future. Kind Regards Alison Borland...

Auckland Region, New Zealand
Reviewed 7 September 2015

Upon arriving their was a nice dessert for taster, but then no one showed you where to go or even to tell you where your room is, except for one guy with the bags showing someone else where to go. Staff at reception not friendly. We finally get to a lovely room, with excellent bath room. But back to bad...

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Helpful?
1Thank stephanie s
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello Stephanie s Many thanks for your review of The Grand Hotel. As you are aware feedback is of great importance and I am pleased that we have been in touch via email since your stay with us and again I assure you that each point has been addressed by our management team and my apologies to you. I am...

Wanaka, New Zealand
Reviewed 7 September 2015

First time staying here and cannot fault anything about our stay from the moment we arrived to leaving we received amazing friendly service the boys at the concerige desk are very helpful at advising the places to eat and drink and helping with bookings. There are the most fantastic eating places all close to the hotel. We had an ocean...

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Helpful?
Thank sydneydow
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello sydneydow Many thanks for your review of The Grand Hotel. I was delighted to read your feedback and it will be my pleasure to pass your comments onto the team. We certainly are spoiled for choice with so many varied dining options here at SKYCITY and in the immediate area. It’s great to hear that you are planning your...

North Shore City, New Zealand
Reviewed 5 September 2015

Great hotel, comfortable room and nice stay. Didnt like being able to be see by the Crown Plaza hotel rooms opposite so perhaps some privacy screening without having to shut the curtains would be nice.

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Helpful?
Thank JudeAF
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello JudeAF Many thanks for your review of The Grand Hotel - I am pleased you enjoyed your stay with us. Following your comments, all of our rooms have roller blinds so that our guests have some privacy. However, I welcome you to contact me directly just so that we can check the room you stayed in. On your next...

Reviewed 5 September 2015 via mobile

Stayed the night of the 4th September what a great night away. Thank you to Micheal at the front desk for sorting our room your a legend! Made use of the spa pool was a great way to relax. We ordered room service the lady taking and delivering our room was fantastic nice to have staff that will actually acknowledge...

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Helpful?
Thank Annmarie H
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Annmarie H Thank you for your review of The Grand Hotel following your stay with us at the weekend. We have a wonderful team here at The Grand Hotel and it will be my pleasure to pass your compliments onto each team and in particular to Michael and Vivienne in In Room Dining. Thank you again for your feedback...

Southern California
Reviewed 4 September 2015

Spent a week at SkyCity for a work conference and it was great. Comfortable rooms close to the conference center. Plenty of great food close by and a easy walk to Auckland's waterfront. Awesome breakfast with really good smoothies on the menu. I really liked the restaurant The Depot next door. Good gym with a 25m lap pool!

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Helpful?
Thank Rob E
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear rpe2 Thank you for your review of The Grand Hotel. I am pleased that you enjoyed your time with us while attending your conference and thank you for the great photo of the Sky Tower! We have some great options for breakfast and I am pleased you have the opportunity to visit both Gusto and The Depot. Thank you...

Italy
Reviewed 2 September 2015 via mobile

Even if it's close enough to the waterfront, this hotel has a quite anonymous location. You could be anywhere in the world. A trip to Auckland deserves a better view. Anyways, the rooms are nice, comfortable and clean, I would say international average. Good breakfast. Good for stays in routine business trips, not for holidays.

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Helpful?
1Thank bimbi66
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear bimbi66 Thank you for your review of The Grand Hotel. Feedback is of great importance to us here at SKYCITY. Should you have the opportunity to return, I welcome you to contact me and I will be able to assist with a booking for one of our Harbour View Rooms. These rooms offer wonderful views of the iconic SkyTower...

Reviewed 1 September 2015

We enjoyed our stay here so much that we will only take day trips from Auckland from now. We stayed here twice during our trip to New Zealand. Its within short walking distances of practically everything noteworthy in Auckland. The Auckland Museum, Queen street, the Wharf/Viaduct etc. The staff here is cream of the crop. From front desk to bell...

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Helpful?
1Thank Sarah W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Sarah W Thank you for your review of The Grand Hotel, how wonderful it is to hear that we are your favourite place to stay in Auckland. It was a pleasure to read your review. We have taken the time to recognise and listen to our guests and I am pleased that you liked our new Premium Rooms complete...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 10,827 - ₹ 22,759 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
30 questions
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Allen, Texas
Hoffman Estates, Illinois
1 month ago
Auckland, Auckland, New Zealand

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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ppreferable room at the front with a decent view”
deaneej, 26 Apr 2017 | Read review
“King rooms”
lizskel, 24 Apr 2017 | Read review
“Good location. Amazing restaurants near by.”
Sarahliu88, 17 Apr 2017 | Read review
“The hotel seemed very quiet, the upper floors can see the water.”
18CW, 12 Apr 2017 | Read review
“Higher would give best views”
kiwi051, 30 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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