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SKYCITY Grand Hotel

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2,222 Reviews from our TripAdvisor Community

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Showing 2,074: English reviews
Vonore, Tennessee
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 April 2015

Great place to stay in Auckland. Close to everything. Our room was quiet, comfortable, with a nice view. The staff was friendly and helpful. We really enjoyed our stay at this hotel and would highly recommend it.

Helpful?
Thank Jan322
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Jan322 Thank you for your review of The Grand Hotel – I am pleased you had an enjoyable stay with us. We are in an ideal location in Auckland, perfect for exploring! Thank you for recommending us, we hope to welcome you back soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Sydney
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2015

Great service, great location, clean rooms and plenty of bars and restaurants to keep you entertained. Lots of charm and atmosphere. Casino and SkyCity on your doorstep but far enough away from the chaos. I would recommend!

Helpful?
Thank Capozz
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Capozz Thank you for reviewing your stay at The Grand Hotel. It's great to hear you enjoyed your stay and the team will be delighted to read your feedback. Thank you for recommending us, we hope to welcome you back soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Auckland Region, New Zealand
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 April 2015

I recently booked this hotel as a surprise one night get away for my husbands birthday, as all he asked for was to sleep in (not usually possible due to very cute, albeit persistent cats at home). He also works a lot and we don't get much time together. All of this I told the check in staff a couple... More 

Helpful?
1 Thank JDKS6666
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear JDKS6666 Thank you for taking the time to post a review of your recent stay at The Grand Hotel. It sounds like you had a wonderful time! We love to look after our guests and recognise special occasions and I am pleased you enjoyed the upgrade, bubbles and chocolate. Thank you again for your feedback – I look forward... More 

Nantes, France
Level Contributor
206 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 7 April 2015

I recently spent 4 nights at the SKYCITY Grand Hotel. Check-in was prompt and friendly, although I showed-up 2 hours before the normal check-in time. Room was clean and well appointed. Internet and WiFi worked well (and I am picky about internet speed and reliability). Laundry service was prompt. Dining choices in the hotel were very good. And, of course,... More 

Helpful?
Thank qppstudio
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear qppstudio Thank you for your review of The Grand Hotel. I am pleased that we met your expectations and you had a pleasant stay with us. I great to hear that you will be returning and I welcome you to contact me directly prior to your arrival. Thank you again for your feedback and we will see you soon!... More 

Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 April 2015

My husband and I honeymooned in New Zealand in December 2014 and our first stop was Auckland. We were exhausted from our long flight from Singapore and just wanted to go to bed as soon as we arrived. When we arrived at the hotel, the exterior disappointed both of us but we were too tired to care. The moment we... More 

Helpful?
Thank A_Desliva
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear A_Desilva Thank you for reviewing your stay at The Grand Hotel. Ensuring our guests have a great time is really important to us and I am so pleased you enjoyed your special stay. We take pride in offering excellent customer service and the team will delighted to read your feedback. I do hope you had a wonderful honeymoon in... More 

Rotorua, New Zealand
Level Contributor
3 reviews
Reviewed 5 April 2015

The best place to stay in Auckland. Close to all things and a great sized room. We really enjoyed our stay at this hotel coffee and tea were provided, easy access to casino, nice restaurants and shops.

Helpful?
Thank ellen2410
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear ellen2410 Thank you for your review of The Grand Hotel. It’s great to hear you enjoyed your stay at The Grand Hotel. We really are in an ideal location with everything so close by. We hope to welcome you back very soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

sydney
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 April 2015

Had a 2night stay prior to a Holland America Line cruise.Stayed in room 1023,no complaints at all,lovely room,quiet,very comfortable huge bed,great shower. Check in was pleasant and staff were very accommodating. Breakfast was very nice ,all you could ask for. Hotel is very central just a short walk to Queen St the main shopping street and if you wanted to... More 

Helpful?
Thank Sav48
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear sav48 Thank you for your review of The Grand Hotel. I am pleased you enjoyed your stay with us. I hope you have a wonderful cruise and we have the opportunity to welcome you back in the future. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 April 2015

Stayed three nights. Great room although the view was of the building opposite. Still at the price paid there were no complaints. Very fast - free - wifi. The hotel is very central and surrounded by plenty of interesting and varied restaurants all within easy walking. Some only a few metres from the front entrance. Nice touch being able to... More 

Helpful?
Thank John H
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear John H Thank you for your review of The Grand Hotel. It’s great to hear you had an enjoyable stay with us and it will be my pleasure to pass your comments onto the team and in particular to our Chef and In Room Dining Team. We hope to welcome you back soon – may I suggest having a... More 

Wellington, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 April 2015

We have a stayed at this hotel many times over last three years or so, sometimes for up to a week at a time. Overall it never fails us. Great staff and rooms. On our most recent visit we were upgraded to a suite which was a great little surprise. The only disappointing aspect of our stay was the breakfast.... More 

Helpful?
Thank -kiwi-667
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear-kiwi-667 Thank you for taking the time to post your review, it is always lovely to hear from our regular guests. When away from home whether for work or pleasure, breakfast is a very important aspect of the hotel experience and I was disappointed to read your feedback. I have already passed your review onto the team however I know... More 

Toronto
Level Contributor
145 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 31 March 2015

The SKYCITY Grand Hotel is a large hotel in downtown Auckland. The location is excellent with restaurants, shops, the casino and harbour all within walking distance. Parking is available. Our room was a nice size, had a comfortable bed and large bathroom. Coffee and tea were provided in the room. We thoroughly enjoyed our stay at this hotel.

Helpful?
Thank sportguy18
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear sportguy18 Thank you for your review of The Grand Hotel. I am pleased you enjoyed your stay with us and we hope to have the opportunity to welcome you back very soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 12,692 - ₹ 21,605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
21 questions
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Auckland, Auckland, New Zealand
Stamford, Connecticut
western qld
1 month ago

See all questions (21)

Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better view, but often the longer you wait for a lift... totally worth it though!”
 of 5 bubbles , 27 Nov 2016 | Read review
“The luxury suites have lots of space and great views”
 of 5 bubbles mattr789, 26 Nov 2016 | Read review
“We had a room with views of the harbour on level 16 well worth it”
 of 5 bubbles Kiwis2NthShoreAuck, 17 Nov 2016 | Read review
“As for a harbor view”
 of 5 bubbles Traveller0703, 16 Nov 2016 | Read review
“Harbor view high floor room 2001. Hotel has 23 floors.”
 of 5 bubbles , 9 Nov 2016 | Read review
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