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SKYCITY Grand Hotel

Travellers' Choice award winner
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 205*
US$ 199*
US$ 205*
US$ 199*
US$ 205*
US$ 199*
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SKYCITY Grand Hotel
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2,409 Reviews from our TripAdvisor Community

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There are newer reviews for SKYCITY Grand Hotel
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Showing 2,238: English reviews
London, United Kingdom
Reviewed 3 weeks ago

Well where to start... the amenities such as gym, conceige, views etc. are beyond reproach. Having made a trip with the Mrs there for the new year we were not dissapointed. The service is excellent nd the location is perfect being just off of Queen Street so a stones throw away from the viaduct, train/bus station and K-road If you're...

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Helpful?
Thank Calum S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Calum S What a pleasure to read your review, I look forward to passing your compliments onto the team. We are ideally located and in the heart of Auckland so everything is on our doorstep and not far from us. Thank you also for your comments about being approached, this is something that we are monitoring and thank you...

New York City, New York
Reviewed 3 weeks ago via mobile

Great location, great staff at this busy hotel next to the convention center. It has a popular lobby with busy restaurants and lounges. My room was comfortable with a nice city view. The bed was very, very comfortable. The room was spotless and filled with amenities. The staff works hard at keeping the guests happy. I'd gladly stay here again!

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Helpful?
Thank James S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear James S Thank you for your review, the team here at The Grand do work hard to keep our guests happy and will be delighted to know that you enjoyed your stay. We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Fridley, Minnesota
Reviewed 3 weeks ago

Great location in the middle of the city next to the casino. Short distance for walking to restaurants, shops, museums and not far from the harbor. Our room was very spacious, clean, quiet and a very comfortable bed. The staff was very friendly and helpful.

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Helpful?
Thank oest112755
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear oest112755 Thank you for reviewing The Grand Hotel. I am pleased you enjoyed your stay with us and we do hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Co. Antrim, N. Ireland
Reviewed 3 weeks ago via mobile

My husband and I stayed here for 2 nights in February to begin our road trip to New Zealand. We stayed in a fantastic room on the 21st floor overlooking the harbour and the bypassing bungee jumpers at the Sky Tower! As my husband was celebrating a big birthday, there was a lovely note from the hotel manager and bubbly...

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Helpful?
Thank fionar1303
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear fionar1303 Thank you for reviewing your special stay with us - we love to recognise special occasions! We are ideally located and perfect for exploring - I do hope you have a wonderful time finding out what New Zealand has to offer. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Huntington, New York
Reviewed 3 weeks ago

Stayed here for two nights and have no complaints! Service was terrific from the moment we checked in before 10AM and they had a room ready for us after a long day of travel. Room was somewhat small but very clean and comfortable with a great view of the SkyTower and the water. Bathroom was very nice! Our stay included...

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Helpful?
Thank drjeff77
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear drjeff77 What a pleasure to read your review, I look forward to passing it onto each of teams. I am pleased you enjoyed your time with us here in Auckland and we do hope we can welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Reviewed 3 weeks ago via mobile

We stayed 2 nights at the Grand and it was a fantastic location and hotel. Greeted by the Tai at the door and he was a true gentleman. Great intro to the hotel, check in staff were polite, welcoming and very helpful. Room was perfect, bed was comfy and bathroom was clean and well presented. Mini-bar was well stocked and...

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Helpful?
Thank Hamish G
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Hamish G Thank you for commenting on your stay at The Grand Hotel. What a pleasure to read your review and I look forward to passing it onto all of the team. It's great to hear that you will look to return in the future - please let me know when you are back in town! Kind Regards Alison...

Devonport, New Zealand
Reviewed 4 weeks ago via mobile

Great location! So many restaurants within easy walking distance and the East Day Spa on the ground floor is a real treat. However the rooms are clearly overdue an upgrade or at the very least a thorough clean to bring them up to 5 star standard. Scuff marks on the walls and floor weren't a great look. Also we booked...

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Helpful?
Thank brainblox
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear brainblox Thank you for your review of The Grand Hotel. Your feedback is really important to us and on receiving your survey, your comments were addressed immediately and again my apologies to you. We do hope to welcome you back in the future and I welcome you to contact me prior to your arrival. Kind Regards Alison Borland Guest...

Reviewed 4 weeks ago via mobile

We were looking for Ice and found it is delivered from in room dining as a courtesy to guests. Staff are all very helpful. Rooms are very nice, beds are comfy. Location is close to many restaurants of all price ranges.

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Helpful?
Thank Laurie S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Laurie S Thank you for commenting on your stay at The Grand Hotel. We are pleased to hear that you enjoyed your stay - our beds are so comfy and made specially for SKYCITY and can be purchased from us if you live in either NZ or Australia. Thank you again for your feedback and we hope to welcome...

Reviewed 4 weeks ago via mobile

The Hotel is conveniently situated in the heart of downtown. With lovely views of the Harbor. The sky tower is caticorner to the hotel, and the casino across the road (bridge crossing available on 5th floor). The fantastic service team will accommodate your needs making the stay worth the price. The only disappoint was the additional cost of the airport...

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Helpful?
Thank Alexander W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Alexander W Thank you for reviewing your stay at The Grand Hotel. I look forward to passing your feedback onto the team and we hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Christchurch, New Zealand
Reviewed 4 weeks ago

We stayed two nights at the end of March. 9th Floor premium luxury room. A very handy location to many attractions. Bed very comfortable, curtains not 100% effective in keeping light out, we were given a city view room, view wasn't great from this height (I'd request a higher floor if theres a next time). The shower door isn't accessible...

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Helpful?
Thank kiwi051
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear kiwi051 Thank you for taking the time to review The Grand Hotel. Feedback is very important to us here at The Grand Hotel and on receiving your survey each of your comments were addressed with the teams. I have also updated your profile for any future stays and will note your preference for a high floor and I highly...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 10,924 - ₹ 22,732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
30 questions
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Allen, Texas
Hoffman Estates, Illinois
1 month ago
Auckland, Auckland, New Zealand

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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ppreferable room at the front with a decent view”
deaneej, 26 Apr 2017 | Read review
“King rooms”
lizskel, 24 Apr 2017 | Read review
“Good location. Amazing restaurants near by.”
Sarahliu88, 17 Apr 2017 | Read review
“The hotel seemed very quiet, the upper floors can see the water.”
18CW, 12 Apr 2017 | Read review
“Higher would give best views”
kiwi051, 30 Mar 2017 | Read review
5 of 5
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US$ 199* /night
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Prices are for 1 room, 2 adults
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