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SKYCITY Grand Hotel

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2,221 Reviews from our TripAdvisor Community

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There are newer reviews for SKYCITY Grand Hotel
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Showing 2,073: English reviews
Ventura, California
Level Contributor
7 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Finished a two week car tour of the north island by staying two nights at the SkyCity Grand. It could not have been better. To a person, the staff was exceptional. The room was top notch and the location was perfect. Definitely a five star hotel.

Helpful?
Thank blueflamingo58
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear blueflamingo58 Thank you for your review, I am just delighted you enjoyed your stay and we do hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Auckland Region, New Zealand
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Been here several times and out of most of the city hotels we have found this the better option. It can be very expensive to stay but at certain times you can get some cheaper deals. It is clean and comfortable with nice bathrooms. A very convenient place to stay with easy walking distances to eat in nice places nearby.... More 

Helpful?
Thank 171dee
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 171dee Many thanks for your review of The Grand Hotel, it is lovely to hear from our regular guests and it will be my pleasure to pass your compliments onto the team and in particular to Johnny our Commissionaire. We look forward to welcoming you back soon and remember to check out our best deals on our website. Kind... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for our annual conference for the second year in a row. The hotel is smart, modern and well located for a vist to the city. The bar and restaurant are both excellent and all the staff i dealt with were polite and friendly. I had a standard room which was comfortable and well equipped. The room i... More 

Helpful?
Thank Dave A
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Dave A Many thanks for reviewing The Grand Hotel, I am please to hear that you had a enjoyable stay and successful conference. Our airport shuttle has been running for over a year now and with free wifi and a non stop journey to the airport, it is the perfect choice. We hope to welcome you back again next... More 

Level Contributor
4 reviews
Reviewed 3 weeks ago

This hotel was in the middle of everything and right next to the sky tower. Make sure to pay the little extra for the harbor view and a high floor or else you will be stuck looking at a building. We had room 2001 which allowed us to see everything. The beds were comfortable and you can get special pillows.... More 

Helpful?
Thank NOLA A
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear NOLA A Many thanks for posting a review of your stay at The Grand Hotel. I am pleased that you enjoyed your stay and agree fully that our Harbour View Rooms are worth that little extra - however they do sell out quickly! We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Estero, Florida
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

My husband and I stayed at the SKYCITY Grand Hotel on our very first visit to New Zealand. Our expectations were exceeded in every way. From the first-class service we received upon arriving from the concierge to the luxurious room, we were exceptionally pleased with the accommodations. I was particularly fond of the spacious bathroom that included a stylish bathtub... More 

Helpful?
2 Thank shefishes2
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear shefishes2 Thank you for your review of The Grand Hotel, it was a pleasure to read your feedback and I look forward to passing your comments onto the team. I do hope you enjoyed your time in New Zealand and we have the opportunity to welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Parrearra, Australia
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

We stayed for a couple of nights in October and found the staff very attentive and friendly. The rooms are very spacious and beautiful large windows with magnificent views. The beds are very comfortable and the rooms feel very homely.

Helpful?
Thank kimjas67
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear kimjas67 Thank you for your review of The Grand Hotel. It's great to hear that you enjoyed your stay with us. Our new beds are very popular, did you know that you can purchase them new from the hotel? We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Vitoria da Conquista, BA
Level Contributor
5 reviews
Reviewed 3 weeks ago

The hotel is very well located, in the heart of Central Auckland. Nice people working there, good environment and also a very good minimalistic bedroom. We stayed at a luxury kind with a king bed, we felt very comfortable there. Even tho breakfast was not included, it´s pretty easy to eat either at the restaurants at the hotel or close... More 

Helpful?
Thank laraps2016
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear laraps2016 Many thanks for reviewing The Grand Hotel, I am so pleased you both enjoyed your stay and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Sydney, New South Wales, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Good hotel right opposite the casino and close to everything. Good desk, concierge and room service. Spacious rooms with stylish bathrooms. We had Harbour view room on a high floor. Great restaurants right there in the foyer and on the plaza outside - parking available directly opposite at the Casino for $25 per day too

Helpful?
Thank Victoria M
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Victoria M Thank you for commenting on your stay at The Grand Hotel. Being part of an entertainment complex, we have everything right here on our doorstep and the team will be thrilled to receive your comments and hear that you enjoyed your time with us. We look forward to your next stay. Kind Regards Alison Borland Guest Relations... More 

1 review
Reviewed 3 weeks ago

Concierge team of the Sky City Grand Hotel went above and beyond to facilitate a special occasion, gave us a great deal, lots of info on options and showed a genuine care for the special occasion - and delivered what they promised too! Professional and friendly at the same time. Hard to find such great service these days but would... More 

Helpful?
Thank M123007
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Mikaylapaora Thank you so much for your review. I am just delighted that everything went to plan and it was a pleasure to help you out prior to your families visit. Thank you for recommending us ! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

London W.8.
Level Contributor
93 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 3 weeks ago

How on earth this place merits 5 stars completely baffles me but, according to the travel agent that we use, this is the case. It is in a really grubby part of town and the first thing you notice on arrival is the thumping music emanating from the place. Reception is in the long, dark and stark lobby - no... More 

Helpful?
1 Thank Shellfire
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Shellfire Many thanks for commenting on your stay at The Grand Hotel. I am disappointed to hear that we did not meet your expectations. We do have a vibrant lobby bar which is very popular with our guests and visitors alike. I am pleased to read your compliments about our team and will be sure to pass these on.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 12,700 - ₹ 21,785 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
21 questions
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Auckland, Auckland, New Zealand
Stamford, Connecticut
western qld
1 month ago

See all questions (21)

Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better view, but often the longer you wait for a lift... totally worth it though!”
 of 5 bubbles , 27 Nov 2016 | Read review
“The luxury suites have lots of space and great views”
 of 5 bubbles mattr789, 26 Nov 2016 | Read review
“We had a room with views of the harbour on level 16 well worth it”
 of 5 bubbles Kiwis2NthShoreAuck, 17 Nov 2016 | Read review
“As for a harbor view”
 of 5 bubbles Traveller0703, 16 Nov 2016 | Read review
“Harbor view high floor room 2001. Hotel has 23 floors.”
 of 5 bubbles , 9 Nov 2016 | Read review
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