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Hotel Grand Windsor

Traveller (164)
Room & Suite (96)
Dining (51)
Certificate of Excellence


Certificate of Excellence
Surrounded by the shopping and entertainment streets of the waterfront. Grand Windsor Hotel blends a protected historic building with chic, contemporary interior design. It boasts a great location in amongst the smart boutiques of Queen Street, right in the heart of Auckland and just off the scenic harbour.
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Property amenities
Free Internet
Breakfast Available
Dry Cleaning
Multilingual Staff
Non-Smoking Hotel
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
Centrally Located
64Room tips
Traveller rating
  • 221
  • 73
  • 16
  • 9
  • 7
Time of year
Traveller type
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Popular mentions
The Grand Windsor is managed by Sofitel which should mean a top notch operation and in many ways does just that. A key element of any hotel room is the climate control. The system in our room did not function properly. There is a digital control panel that should have been
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Here for work and is absolutely amazing! Amazing staff, clean rooms and very spacious. Love love love the toilets! Beds are also very comfortable. Check in is a very personal experience as well. Pics don't do this place justice. The art decor design is amazing. Will definitely
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Being back to the UK in winter makes me long for NZ. We started off and ended our trip in Auckland. At first I was hesitant to book at this hotel after reading some of the reviews however our stay was nothing but perfect. We arrived a bit earlier and there were several guests
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Stayed for 2 nights here with my wife during a trip to Auckland. The hotel is immaculate - traditional, but oozes quality. The staff bend over backwards to assist you - from the concierge to the housekeeper, everyone seemed to ensure their number 1 priority was to make your
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Response from Mendes_Carol, Front Office Manager at Hotel Grand Windsor
Responded 6 days ago
Dear lisa8rick, Thank you for taking the time in coming to write your recommendations of us here on TripAdvisor, it means a lot to us knowing that you left our property with such a great feeling about our services. We hope to welcome you again sometime soon. Best regards, Carol Mendes Front Office Manager
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I just love this hotel. From the welcome email in advance of check-in, the check in experience and the super attentive staff. The location is a perfect base for an inner city Auckland experience. The rooms are beautiful with T2 tea-ware and super comfy beds. It is a
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Response from Mendes_Carol, Front Office Manager at Hotel Grand Windsor
Responded 6 days ago
Dear Wendy, Thank you so much for your kind words! It means a lot to us knowing that our guests left our hotel with such a great impression. We hope you come back for another stay sometime soon. Best regards, Carol Mendes Front Office Manager
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Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementHotel Grand Windsor
Photo provided by managementHotel Grand Windsor
Guest room
Photo provided by managementHotel Grand Windsor
Guest room
Groundlink has very polite and helpful chauffeurs. We paid about US$98 each way and thought it well worth it.
0 votes
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Hi. I think they do. You would have to check with the hotel when you book.
1 vote
Hi Dulciland, Yes we have Multiple USB ports in the room and also adaptors available. Thank you Reception
1 vote
Hi Sammy, check in is from 2pm, but reception is open 24 hours.
0 votes
"Big difference in size between "basic" room and "premium"."
"We stayed on the top floor, room with a view. Very quiet and spacious"
"The highest floor you can get and definitely not near the lane way with nighclubs -stay away from room no 108."
"Ask for a bigger room"
"Avoid room 305, or any room across from the employee cafeteria / changing room"
US$ 159 - US$ 399 (Based on Average Rates for a Standard Room)
accor hotel windsor aucklandmercure hotel windsor auckland
Park Regis Auckland
New ZealandNorth IslandAucklandAuckland Central
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