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Pullman Auckland

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#12 of 68 Hotels in Auckland
Certificate of Excellence
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Pullman Auckland
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2,046 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Auckland
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Showing 1,925: English reviews
Melbourne, Australia
Reviewed 13 November 2014

I stayed five nights in this hotel, arriving at around 7pm on a Friday evening. Problem number one was the lack of coordination at check in. There were people standing around and only 3 desk staff, the 4th being occupied with what seemed to be a problem. There was also a jazz band playing in the foyer area which made...

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Helpful?
2Thank GlendaN56
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "GlendaN56", Thank you for choosing to stay with us. It was a pleasure to welcome you to Pullman Auckland. While I am sincerely sorry that your check in experience was not what it should have been, I am so pleased that you found the view from your room superb. Should we have the pleasure of welcoming you back in...

Whangamata, New Zealand
Reviewed 12 November 2014

A lovely old hotel which still needs a revamp in the bedrooms. Very disappointed with the breakfast as the cooked items were virtually all only luke warm. Excellent valet parking service. Average reception service with our girl looking quite serious throughout the booking out session.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Stewart482
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Stewart482", Thank you for choosing to stay at Pullman Auckland. It was a pleasure to welcome you to the hotel. While I am so pleased that overall you enjoyed your stay, I am sorry to hear that there were some aspects that were disappointing. I will share your comments with the team so we can continue building and providing...

Leeds
Reviewed 12 November 2014

I booked the hotel at short notice so appreciate I was not able to take advantage of any discounts for early booking but for what I got, the rate was very expensive. To set the scene, I arrived late on a weekday evening (11pm) and stayed only nine hours. I did not have breakfast in the main restaurant but used...

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Helpful?
1Thank JWilliams12342013
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "JWilliams12342013", Thank you for taking the time to provide feedback on your recent stay at Pullman Auckland. The team will be delighted with your kind comments. As I am unable to tell from TripAdvisor which guest has left a review, I would be grateful if you could contact me on c.saunders@pullmanauckland.co.nz. I would very much like to make a...

St. Ives, Australia
Reviewed 10 November 2014

I recently stayed at the Pullman Auckland for a short conference, and whilst the staff at the hotel are friendly and helpful, the standards are not up to the usual Pullman level. The room was clean and comfortable , but small compared to other business hotels in Auckland. I was surprised that whilst there was a desk, there was no...

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Helpful?
Thank Rod L
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Rod L", Thank you for taking the time to write a review on your recent stay at Pullman Auckland. It was a pleasure to welcome you to the hotel. Our team will be delighted with your kind comments. As I am unable to tell from TripAdvisor which guest has left a review, I would be grateful if you could...

Freemans Bay, Auckland
Reviewed 7 November 2014

A friend, our children and I stayed at The Pullman, Auckland for one night as part of my recent birthday celebrations. From check in to check out, we were treated like royalty and NOTHING was too much trouble for the staff. Our rooms were immaculate, the beds comfy and the view fantastic. We dined at Tapestry downstairs for lunch and...

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Thank Suzannah72
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Suzannah72", It was a pleasure to welcome you to Pullman Auckland. I am delighted that you and your guests had a wonderful time and you were made to feel like Royalty. The team work passionately every day to ensure our guests' needs are taken care of during their stay with us. They will be so humbled by your kind...

Caloundra, Australia
Reviewed 7 November 2014

I stayed for 4 nights, the beds were comfortable, the room spacious, but just a few oddities about the room. No bedside clock, and the taps in the shower were old single taps not mixer taps, which seemed out of place and a little odd. Otherwise the staff were very friendly and the omni bar was fantastic. Just watch the...

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Helpful?
Thank Tryatleastonce
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Tryatleastonce", Thank you for taking the time to write a review on your recent experience at Pullman Auckland. I am delighted that overall you enjoyed your stay. I will share your feedback with the team. I know that your comments will serve as an encouragement to all of our staff as we constantly find ways to improve the qualty...

Brisbane, Australia
Reviewed 7 November 2014

We recently stayed for four nights at Pullman Auckland and had a fabulous stay. We had a Residence King studio room and it was very modern and comfortable with a large bathroom. The pool/spa/sauna/steam room facilities were very well maintained and it was a great way to relax after sight-seeing. The breakfast was great and the staff very helpful. In...

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Thank Traveller A
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Traveller A", Thank you for choosing to stay at Pullman Auckland. It was a pleasure to welcome you to the hotel. I am so pleased that you had a wonderful stay and very much enjoyed the Spa at the Pullman and your room in the Residence Tower. We hope to see you again in the not too distant future....

Hamilton, New Zealand
Reviewed 6 November 2014

We had an awesome time at the Pullman. The breakfast is spectacular and the pool gym spa area is excellent. The rooms are clean and tidy and our room had an awesome view. The staff are helpful and accommodating and the restaurant were happy to adapt the meals to our fussy requirements - totally recommend

Review collected in partnership with Accorhotels.com
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Thank Toni H
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Toni H", Thank you for your amazing review! A perfect 5 out of 5! The team will be so pleased when I share your kind comments with them. We look forward to hopefully having the pleasure of welcoming you back soon. Kind regards, Carly Saunders Quality and Attitude Manager

Christchurch
Reviewed 4 November 2014

Hard to find fault with the Pullman, always puts on a good show. A little surprised at the lack of discretion shown by the receptionist when talking about her night out with some of the other guests.. Room was impeccably clean and everything worked as it should. We will certainly be back.

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3Thank michaeljane
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "michaeljane", We love having you stay with us. Thank you for your ongoing loyalty to Pullman Auckland. We hope to see you again soon. Kind regards, Carly Saunders Quality and Attitude Manager

Tiverton, United Kingdom
Reviewed 3 November 2014

Easy check in, take valet parking its only $35 and reduces hassel. We had an enormous suite as we were three adults, very comfy beds and all clean and tidy. Excellent SPA with massive indoor pool with good sauna and steam room. Good breakfast Bad experience trying to book on the accor web site, so we rang help desk in...

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Thank Edward M
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Edward M", Thank you for your kind comments about your recent stay at Pullman Auckland. I was pleased to read that you loved the Apartment and you very much enjoyed the Spa at the Pullman. My sincere apologies that you had a bad experience when booking on the Accor website and that the Help Desk in India were unable...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 

Additional Information about Pullman Auckland

Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 8,939 - ₹ 23,495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Travelocity, Orbitz and Agoda so you can book your Pullman Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand
Hotel Style:
#5 Spa Hotel in Auckland
#5 Green Hotel in Auckland
#10 Business Hotel in Auckland
#10 Family Hotel in Auckland
#11 Luxury Hotel in Auckland
#13 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Auckland staff and other travellers.
15 questions
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Questions? Get answers from Pullman Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid a room with very little outlook - ask for a room with a view.”
 of 5 bubbles coffeekiwi, 18 Jan 2017 | Read review
“Front corner was great but the back of the hotel has splendid views over Melbourne but some rooms can be partial view”
 of 5 bubbles sehd, 17 Jan 2017 | Read review
“HIgher floors give good views of the harbour and the sity”
 of 5 bubbles stevejHamiltonNZ, 4 Jan 2017 | Read review
“The hotel was quiet - we didn't have any problem with noise”
 of 5 bubbles ARION98, 1 Jan 2017 | Read review
“Executive Rooms but higher cost”
 of 5 bubbles 195kenns, 29 Dec 2016 | Read review
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