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Heritage Auckland

Traveller (444)
360
Panoramas (2)
Traveller (444)
360
Panoramas (2)
Pool & Beach (41)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Art deco; historic landmark refurbished in 1998.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Paid Wifi
Paid Internet
Free Internet
Dry Cleaning
Meeting Rooms
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Minibar
Good to know
HOTEL STYLE
Classic
Charming
HOTEL CLASS
Reviews & more
2,015Reviews
761Photos
36Q+A
100Room tips
Traveller rating
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  • 34
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We thoroughly enjoyed our stay. Very clean throughout. Pleasant service. Great food, especially the vegan and vegetarian options. Would recommend for short and longer term stays. Enjoyed the spa pool, again very clean.
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I stayed for 1 night for business. Location & availability were the primary factors for booking a room, but in the room specs it said a lot about their 'refurbished rooms', so thought I'd go for the Heritage Auckland and enjoy a nice clean and comfortable room.

I'll be honest -
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Poor service from start to finish. Treated worse that a street rat. Just terrible. For the money paid, I was treated like an unwelcome hobo. Just disgusted. Im a young successful IT consultant. I look "rough" and despite my wealth and pre payment.... just treated like scum from s
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The service was excellent. I stayed for one night post surgery. The bed was extremely comfortable. The suite was a good size and had everything I needed. The service in the dining room was fantastic and I enjoyed a lovely meal. The staff were very helpful. Awesome breakfast. Che
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The hotel is located within walking distance of most major amenities. Staff were friendly and the service was always prompt. My room was spacious and clean, and I enjoyed a quiet, restful sleep. The tower block I was in was not actually located in the hotel 'proper' and is a shor
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Suite with City View at the Heritage Auckland
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Apartment with Terrace at the Heritage Auckland
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Apartment with Terrace at the Heritage Auckland
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Suite with City View at the Heritage Auckland
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Suite with City View at the Heritage Auckland
Previous
Do you have parking? Is so, what is the price?
Yes they do have parking the cost is $25 if it is not part of a room package. I have not had any problems and no extra cost no matter how many times they get the vehicle for you
2 votes
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what all categories of rooms have a harbour view ? does queen room have it
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1 vote
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What's the email address of Heritage Auckland hotel?
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and trains. Taxi drivers know it, but if the postcode is important to you suggest you email them directly. If you stay, don't forget to have breakfast there.
1 vote
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Thanks - Yes I agree checkout is too early. I found the customer service to be very poor.
This hotel displays very poor customer service.
0 votes
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Is there a surcharge to use a credit card? Is any credit card preferred? Visa, Mastercard, Amex?
Dear JQGO, Thank you for your question and yes, there is a 1.5% credit card surcharge on all credit card transactions regardless of the issuer and the company. We do except all mayor credit card including Amex, Visa , MasterCard and Discovery. I hope this answers your questions and If you have any further questions please don't hesitate to contact us direct. Kind regards, Stefan Coetsee Front Office Manager
1 vote
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1234568
"Tower rooms have lovely view of the Sky tower."
"Ensure you get what you asked and paid for"
"Level 3 had permanent residence"
"Maybe try the tower side- we stayed on the 1920's hotel side and it was dated, and not in a good way."
"Ask for a sea view."
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PRICE RANGE
US$ 131 - US$ 278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage auckland hotel auckland centralheritage hotel aucklandauckland heritage hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
284
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