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Heritage Auckland

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Traveller (432)
Room & Suite (346)
Pool & Beach (41)
Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(99 reviews)
“tower wing”(80 reviews)
“department store”(40 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,958)
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1,854 results
Traveller rating
870
681
210
63
30
Traveller type
Time of year
LanguageEnglish
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870
681
210
63
30
Show reviews that mention
All reviewsrooftop pooltower wingdepartment storehectors restaurantdeluxe suitevalet parkingsliding doorharbour bridgehobson streetnew zealandspacious roomcentral locationseparate bedroomgreat roombuffet breakfastwashing machinefull kitchen
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1 - 5 of 1,854 reviews
Reviewed yesterday

Another business trip and another welcoming stay at one of my favourite hotels. For a change I had breakfast in Hectors, what a surprise, I don't believe I've ever seen a wider or better prepared/presented breakfast menu. The quality and range will surprise and delight...More

Thank Colin L
Reviewed 2 days ago via mobile

We have stayed at this hotel several times. Everytime the experience is perfect. The staff are so polite and helpful. The rooms are immaculate. The beds are comfortable. The location of the hotel is great too. Thank you. We'll be back again.

Thank Pooky3bears
Reviewed 2 days ago

Booked a superior room and was allocated a 'Tower Superior Room'. BUT I think their confirmation should warn people that if you are staying in the tower, then use the check-in and valet parking (NZD35 overnight) on the Nelson Street side of the hotel. I...More

Thank KiwiSharyn2018
Reviewed 2 days ago

On the whole a positive experience with a few minor reservations. Some parts of the building are looking a little tired eg taps in the bathroom, squeaky floor boards. Watch your step going into the bathroom too - easy enough to stub a toe on...More

Thank Peter R
Reviewed 6 days ago

I had an excellent experience. I loved the feel of the Hotel, the quiet, comfortable rooms and everyone I dealt with helpful and pleasant. I hope to be staying again and will be requesting this hotel when I next travel to Auckland.

Thank Christine T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 112 - US$ 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#20 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 112 - US$ 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#20 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (432)
Room & Suite (346)
Pool & Beach (41)
Dining (30)
Amenities (24)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sameera G
4 December 2017|
AnswerShow all 8 answers
Response from Wigorn | Reviewed this property |
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1
Vote
CostaRicavisitor
19 March 2017|
AnswerShow all 2 answers
Response from 464JudyLea464 | Reviewed this property |
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and... More
1
Vote
Marty M
29 December 2016|
AnswerShow all 2 answers
Response from Marty M | Reviewed this property |
This hotel displays very poor customer service.
0
Votes
Room Tips
"Ask for a room with a beautiful Harbor View but in the Heritage hotel wing - not the Tower Wing"
KiwiSharyn2018
2 million years ago
Read review
"Our room on the south side of the Tower was quiet. Surprisingly the rooms have cooking and laundry..."
hen520
2 million years ago
Read review
"outside view (not room No. 1219)"
TadahiroH
2 million years ago
Read review
"Family double suite good size for two adults two kids, room 324"
RachelR325
2 million years ago
Read review
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