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Heritage Auckland

Traveller (469)
360
Panoramas (2)
Room & Suite (357)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Art deco; historic landmark refurbished in 1998.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Minibar
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
2,096Reviews
786Photos
36Q+A
100Room tips
Traveller rating
  • 970
  • 765
  • 244
  • 78
  • 40
Time of year
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Popular mentions
Arrived in Auckland from the UK via Dubai. Managed to stay up despite not sleeping on the planes until a reasonable bedtime hour and fell into the comfiest bed I had ever slept in. Slept solid until morning and woke refreshed and ready to get on with our holiday. Fabulous start.
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3 day stay in Auckland. Hotel is situated close to Sky Tower and tourist bus stop for both tours. Hotel was comfortable and room furnished well. We arrived early as we had just finished cruise. The rooms are not released until mid PM, however they did securely store our luggage.
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This hotel needs to relocate at least one set of power strips so that it could actually be on the desk… The way it is right now as you can see in the photo you have to basically use your phone on the floor because there’s nothing at the desk level. And you have to move furniture
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Had a great stay. Perfect for our two kids with the heated roof top swimming pool and spa pool with flashing rainbow lights and bubbles. Great how it is so close to Queen St, and also Myers Park (playground for kids). The issue I had is the parking at the hotel - $45 for one
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It is a large, old-fashioned style hotel, with well-trained and helpful staff. We had a rather large room with a kitchenette, and a bathroom with washer and dryer. Unfortunately there was a leak from the bathroom and into the hallway which made the floor wet and the carpet
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
View of Auckland Harbour from my balcony
large lounge area with its own television, dining table and cooking amenities
Comfortable large bed with lots of natural light and lovely view
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Suite with City View at the Heritage Auckland
Professional photo exclusively commissioned by TripAdvisorHeritage Auckland
The One Bedroom Apartment with Terrace at the Heritage Auckland
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12345671
Do you have parking? Is so, what is the price?
Yes they do have parking the cost is $25 if it is not part of a room package. I have not had any problems and no extra cost no matter how many times they get the vehicle for you
2 votes
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what all categories of rooms have a harbour view ? does queen room have it
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1 vote
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What's the email address of Heritage Auckland hotel?
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and trains. Taxi drivers know it, but if the postcode is important to you suggest you email them directly. If you stay, don't forget to have breakfast there.
1 vote
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Thanks - Yes I agree checkout is too early. I found the customer service to be very poor.
This hotel displays very poor customer service.
0 votes
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Dear JQGO, Thank you for your question and yes, there is a 1.5% credit card surcharge on all credit card transactions regardless of the issuer and the company. We do except all mayor credit card including Amex, Visa , MasterCard and Discovery. I hope this answers your questions and If you have any further questions please don't hesitate to contact us direct. Kind regards, Stefan Coetsee Front Office Manager
1 vote
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1234568
"Some views have views out to the harbour. Ours was facing the inner atrium which meant is was a bit dark but beautifully quiet for sleep."
"Rooms facing internal courtyard are lacking in natural light"
"Tower wing usually a bit quieter"
"Best if your room is not too close to the elevators. That area can be noisy."
"Rooms on the south side are much quieter"
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PRICE RANGE
US$ 118 - US$ 322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage auckland hotel auckland centralheritage hotel aucklandauckland heritage hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
284
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