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CityLife Auckland

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CityLife Auckland
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1,097 Reviews from our TripAdvisor Community

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There are newer reviews for CityLife Auckland
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Showing 1,044: English reviews
Singapore
Reviewed 2 weeks ago

Centrally located at Queen street (the main shopping street) at Auckland. Very convenient for tourists especially families with small children. Food was average, however there are lot of food options around the hotel. There are supermarkets, 24 hour department stores and coffee shops (even Indian restaurants) around this place. Go for it if you are looking at saving some money...

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Helpful?
Thank Fernweh2017
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our amazing location. We look forward to welcoming you back to CityLife Auckland again soon, Kind regards Neil Hemraj, Front Office Manager

Reviewed 2 weeks ago

I actually booked through trip advisor at a pretty good rate for one night, and had no problems checking in even though we were a little early. Staff seemed pleasant and the hotel is nicely decorated. The room was clean, tidy and quite modern, though the 'balcony' was literally only a few inches wide, which was weird. As it's right...

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Helpful?
Thank Beth P
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our location being top notch. We look forward to welcoming you back to CityLife Auckland again soon, Kind regards Neil Hemraj, Front Office Manager

Kuching, Malaysia
Reviewed 2 weeks ago via mobile

We booked a deluxe suite & facilities are superb. Comfortable bed & I really like facilities. I can see to rate an accommodation as an excellent, the staff attitude really counts. The ladies were friendly & we were fortunate to be given late check out the following day (to our relief) but the gentlemen staff were less friendly. In hospitality...

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Helpful?
Thank zoefied
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. I agree with you when you say "the staff are the walking advertisements". This message shall be passed to our entire team. We certainly strive to achieve excellence in every aspect of our...

Arlington, Massachusetts, United States
Reviewed 2 weeks ago via mobile

This was the first stop on our New Zealand vacation and it was a huge disappointment. We had reservations to come back at the end of our stay but canceled them and made other arrangements. We were on the lowest floor that had rooms and our view was a parking garage and construction being done on the floor below, which...

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Helpful?
2Thank Amy A
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. Please accept my sincere apologies for the inconvenience caused to you by the noise from the neighboring construction. I do understand the noise created from outside would have been frustrating. You will be pleased to learn that we are in the process of finalising our plans...

Sydney, Australia
Reviewed 2 weeks ago

Check in was very impersonal. I had made a booking online but at the counter the staffmember tried to charge me more by saying my room was being upgraded . She presented this as free on the surface but it was actually a higher charge. I encountered this a lot - staff not answering questions clearly and not giving out...

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Helpful?
Thank Marty M
CAKL, Front Office Manager at CityLife Auckland, responded to this review

I would like to offer my sincere apologies for the inconvenience caused to you. Clearly what you encountered was well below our usual high standards and is completely unacceptable! It is always our aim to ensure guests enjoy professional service and their expectations are exceeded by our caring innovative style of hospitality however on this occasion we failed to deliver....

Preston
Reviewed 2 weeks ago

This was a very friendly hotel in a very good location for visiting the key sites in Auckland. It was less than 5 minutes to Sky Tower and the tourist buses. The harbour area was 10 minutes away and we walked to Parnell in about 40 minutes. The main shopping area is right outside the hotel. The rooms were spacious...

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Helpful?
2Thank paulpur1
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - The CityLife is definitely renowned for our location being top notch. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in...

Perth, Australia
Reviewed 2 weeks ago via mobile

This is a terrific hotel. We stayed there for 2 nights. I couldn't find fault with anything. Would recommend this to anyone. Staff were very helpful as well. The CityLife has a great blend of being classy with being too stuffy.

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Helpful?
Thank David A
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - we are delighted you were impressed by our friendly staff! We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which...

Bern, Switzerland
Reviewed 2 weeks ago via mobile

We stayed in the CityLife Auckland for two nights and were a bit disappointed with our stay. The hotel is located in the city center, which was very convenient. We liked the location. Our room was small and we expected more for the price paid. We arrived early, but our room was not ready. We were told to come back...

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Helpful?
3Thank Simon K
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - we appreciate your feedback. I would like to offer my sincere apologies for the inconvenience caused to you. Clearly what you encountered was well below our usual high standards and is completely unacceptable! We are continuously reviewing our internet options to ensure we are inline...

Sarina, Australia
Reviewed 3 weeks ago

Had a double room as there were 4 of us. Excellent view of sky tower. Rooms freshly cleaned and cleaners very friendly. Pool excellent lovely and warm. Zambreros just down the road and Countdown just around the corner. What more could a family want. Stayed 6 nights in 3 separate stopovers. Breakfast tasty as well.

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Helpful?
Thank Shirley B
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - we are delighted you were impressed by our friendly staff. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which...

Denver, CO
Reviewed 3 weeks ago

The location of Citylife Auckland is fantastic, only 5-6 blocks from the ferry terminal, with numerous restaurant and shopping choices right outside the hotel. The suite was large and comfortable, with a very comfortable bed and in-suite laundry (a very welcome bonus). Morning brunch buffet was nice, though service was minimal after being seated.

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Helpful?
Thank igbotrevordc
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our great location. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 

Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 9,055 - ₹ 30,501 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#6 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from CityLife Auckland staff and other travellers.
31 questions
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Questions? Get answers from CityLife Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor might be better. Parking is $40 per night.”
 of 5 bubbles BabsOswego, 14 Jan 2017 | Read review
“Get a room plus breakfast rate if you are planning to eat at the Hotel”
 of 5 bubbles Rajeev_Shroff, 13 Jan 2017 | Read review
“Ask for a room clear of other skyscrapers if possible.”
 of 5 bubbles judithdG3317MP, 10 Jan 2017 | Read review
“Good views, spacious rooms, very good day light, nice big windows.”
 of 5 bubbles Almus3, 7 Jan 2017 | Read review
“Higher floors might give you a better view”
 of 5 bubbles Fernweh2017, 4 Jan 2017 | Read review
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