CityLife Auckland
171 Queen Street, Auckland Central, Auckland 1010 New Zealand
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$128
$117
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#21 of 215 hotels in Auckland Central
Location
Cleanliness
Service
Value
Modern spacious high-rise - In the heart of Auckland.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Paid internet
Indoor pool
Heated pool
Saltwater pool
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Chinese
Location
100Great for walkers
Grade: 100 out of 100
429Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
1663Reviews48Q+A100Room tips
Reviews
Traveller rating
- 841
- 622
- 127
- 50
- 23
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Most Recent
Stayed here as part of a so-called "luxury" National Geographic tour. The hotel was dated and there was no breakfast as you had to get a $28 voucher and go to the local cafe round the corner which didn't cover much. I was also sent an unexpectedpackage to the hotel which they didn't give me on check in so had to chase it. However if you have paid NZ$200 then this is a centrally located hotel.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel truly should merit five stars; only the elevator issues detracted from our 4 night stay. The hotel is perfectly situated, the rooms are spacious and spotless, and the views from upper floors are wonderful. The pool is a great oasis, restaurants are plentiful and very close, and the housekeeping service is wonderful. Even with all those positives, the one reason that I absolutely loved this place was the staff. To a person, each of the people that we encountered was friendly, professional, and very helpful...especially to us as this was our first ever visit to NZ. A very special shout out goes to Alessa who helped check us in and was always smiling no matter how many times we asked questions of her. Another special mention goes to Eniko who helped us navigate a tricky restaurant reservation issue for a group of 10 of us at the last minute. She (along with help from Ajay), secured our group a table within walking distance with finesse and a calm that belies her age. She deserves a raise! This is a stellar choice to stay in the CBD of Auckland...especially when the elevators are 100% updated!…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely hotel smack bang in the middle of Auckland. Easy to get around, close to everything, good restaurants a couple of streets away (note there is no restaurant in the hotel), friendly welcome. Our suite was on the 16th floor and very well appointed. Unfortunately, our aircon didn't work and it was quite humid so we ended up sleeping with the windows open (thankfully NZ doesn't have the flies and mozzies that Australia are plagued with). Because of this, we were woken from 4am onwards when the road / subway workers started their shifts. The suite has lounge / dining / kitchen, separate bedroom with ensuite. Lovely furnishings and comfy bed.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Make sure your aircon works before you unpack. Make use of in-room washer & dryer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
City Life concept is my preference because of the large suites, with a kitchenette and washing machine and dryer. I have stayed here plenty of times over the years - both for work and for leisure. The restaurant used to be excellent for breakfast but unfortunately this has been closed for ages now, hopefully they will reopen this. 22nd floor had great views and no noise. Staff were friendly and professional. Parking is a little expensive but its valet. Location is mid Queen Street, so walking distance to cafes, restaurants, ferries etc..
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Attention to detail, super clean and spacious plus great linens and towels. I would stay here again, great location, central most things. The hotel has been well designed and mine had a well equipped kitchen including a french press coffee pot, coffee and milk in the fridge. Nice bath products and towels were lush. A great property that should meet and exherd most people standards!
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: My room on the 6th floor was super quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything was excellent the room very nice great location close to everything right on the Main Street of Auckland staff very nice and helpful waterfront 10 minutes metro supermarket 5 minutes would stay here again solid four star hotel.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was such a great hotel for us. I was travelling with my partner and my best friend, and we were able to get a two-bedroom suite with a kitchen and common room. It's actually two hotel rooms with the separating doors opened up, but it worked out great. Our bedrooms were on opposite sides of the common area, so we could have privacy at night, but share breakfast in the mornings. The hotel was very clean, the service was great, and the location is perfect - right in the middle of everything! Despite being on a busy avenue, our room was quiet at night. The hotel restaurant is no longer open, but that wasn't really an issue since there is a great mini-mart across the street from the lobby and there is an abundance of great restaurants within a block or two. The front desk staff were able to accommodate an early check-in despite no warning from us, and they were very helpful any time we needed something or had questions. …
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: The restaurant is closed, but there are so many great restaurants nearby and Uber Eats works fine...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hidden gem central to everything. The interactions with all the staff have been pleasant. They are polite and efficient. Room service is excellent the attention to detail deserves a 5 star. Very happy with the overall experience.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Akash Sood, General Manager at CityLife Auckland
Responded 28 Aug 2023
Dear Meander45921831165, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. We are delighted that you enjoyed your stay, room service and location of the hotel. We further appreciate your kind words on service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland. Kind Regards, Akash Sood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best part of the stay was the kind and attentive staff at this hotel. Otherwise this hotel is average and maybe closer to 3 stars vs 4. Rooms were clean and cared for. Mattresses were a bit old and very soft, so that you kind of sink into them. A foul smell emanated from the bathroom, such that we had to keep the door closed all the time. And it was intermittently very noisy - loud banging and slamming at all hours. I’m assuming this was other patrons and due to thin walls but I can’t be sure. I wouldn’t go so far as to say “don’t stay here” but for me, these are all important caveats to be aware of.
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed in 2 bed apartment for 3 nights with wife and two children. Two bedroom apartment was clean and good size. Facilities in apartment were good, and my children enjoyed the gym and swimming pool. Good location. Would stay again if in Auckland.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Akash Sood, General Manager at CityLife Auckland
Responded 28 Aug 2023
Dear PF80PF80, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. We are delighted that you enjoyed your stay in the 2 bedroom suite, view from the room, facilities at the hotel and the location of the hotel. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland. Kind Regards, Akash Sood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$118 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citylife auckland hotel auckland central, citylife hotel auckland, auckland citylife hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
221
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Frequently Asked Questions about CityLife Auckland
Which popular attractions are close to CityLife Auckland?
Nearby attractions include Weta Workshop Unleashed (0.3 km), Escapade NZ (0.2 km), and Great Escape (0.3 km).
What are some of the property amenities at CityLife Auckland?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at CityLife Auckland?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at CityLife Auckland?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at CityLife Auckland?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to CityLife Auckland?
Conveniently located restaurants include The Grove, Culprit., and Ahi..
Are there opportunities to exercise at CityLife Auckland?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is CityLife Auckland located near the city centre?
Yes, it is 0.4 km away from the centre of Auckland Central.
Are any cleaning services offered at CityLife Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does CityLife Auckland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at CityLife Auckland?
The staff speaks multiple languages, including English and Chinese.