We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Auckland

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Auckland
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,146 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Auckland
See the most recent reviews
Showing 1,988: English reviews
Reviewed 2 January 2016 via mobile

We had reason to visit recently for business and as I had my wife with me I asked for a special room. Wow did we get that! The rooms are well appointed, it is conveniently located with a great bar for drinks before or after you go out. Altogether great service in every part of the hotel and the concierge...

 Report
Helpful?
Thank GAP502
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear GAP502 Thank you posting your complimentary review on TripAdvisor. I am pleased to note that the team looked after you well and that you had a chance to explore some of Auckland’s delights. We look forward to welcoming you back in the future should you return to the ‘City of Sails’! Best wishes for a Happy & Healthy 2016....

Perth, Australia
Reviewed 30 December 2015

Well located with high quality expected of a premium international hotel chain. Location was excellent, however a 3000 passenger cruise ship outside my window on Christmas day was an unexpected disappointment.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Kim D
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Kim D Thank you for sharing a review on TripAdvisor and I am glad you enjoyed your time at Hilton Auckland enjoying the splendour of the city’s Waitemata Harbour. I do apologise for the cruise ship moored beside the hotel on Christmas Day outside your window. We certainly do endeavour to inform our guests at the time of booking...

Seabeck
Reviewed 29 December 2015

After staying here a couple of weeks before, I was looking forward to my return to see if anything changed. Arriving is always nice as the service is great when you arrive and you get the help with your luggage. Check in was fast and efficient but we asked to change room based on the location of the initial room....

 Report
Helpful?
Thank Wala69
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Wala69 Thank you for posting a review on TripAdvisor and it was our pleasure to welcome you back to our waterfront hotel on the Waitemata Harbour. I am glad you enjoyed the experience and that the team worked with you at check-in to ensure your expectation was met with the guest room you desired. Thank you for choosing to...

PAUANUI, New Zealand
Reviewed 29 December 2015

our stay in the Hilton Auckland is always a pleasure thanks to the staff the rooms and the location, we have been many times and hope to continue we have already booked the presidents Suite on 26th Feb and Adjoining suite for our guests which we look forward to our stay.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Kenneth S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Kenneth S First of all a Very Happy New Year 2016 to you and your wife. It is always a delight to welcome you back to Hilton Auckland and thank you for taking the time to post a review on TripAdvisor. We certainly will look forward to seeing you back again in February! Kind regards, Roger.

Torquay, United Kingdom
Reviewed 28 December 2015

If you book a harbour view room and like to see the harbour suggest you check if any cruise ships are going to be alongside. A huge ship has docked alongside early this morning completely blocking out the view from our 6 th floor room. Can't use the balcony as this huge structure is so close!! Beware!!

 Report
Helpful?
1Thank susan b
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear susan b Thank you for your review on TripAdvisor and I do sincerely apologize for the cruise ship that was moored beside the hotel during your time with us. We certainly do endeavour to inform our guests at the time of booking when there will be ships arriving; regretfully this is sometimes not possible dependent on the booking channel...

hong kong
Reviewed 28 December 2015 via mobile

Booked connecting rooms with great waterfront view of the Auckland harbor. The rooms are reasonable in size and the decoration is more business like but kept clean. The lobby is not very big but the hotel is not very convenient to move around the city if you are walking to the tourist sites. Other than great views, the hotel was...

 Report
Helpful?
Thank holee
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear hole Thank you very much for sharing on TripAdvisor as we appreciate your feedback following your recent stay with us. I am glad you enjoyed your short stay with us and my very best wishes for a Happy New Year 2016! Kind regards, Roger.

Asia
Reviewed 28 December 2015

After reading the rave reviews i Decided to stay at this waterfront property, The overall impression is ok, nothing out of the ordinary , a hotel on the water that boast views, but i didn't get the wow of the staff, and the genuine can that one expects. There was nothing to highlight my trip although it was rather short,...

 Report
Helpful?
Thank Frying P
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Frying P Thank you for sharing on TripAdvisor and for taking the time to post a review. It was our pleasure to welcome you to our waterfront hotel on the Waitemata Harbour, however noting your feedback I do apologize that your stay appears to have fallen short of your expectation on this occasion. We strive to ensure that everyone...

Los Angeles, California
Reviewed 28 December 2015 via mobile

The hotel is perfectly situated when arriving or departing on a cruise ship. No taxi needed to get from the cruise ship to the hotel, only 2 minutes walk. From the hotel you can easily walk into the center of town with lots of shopping and restaurants. The lobby of the hotel is very inviting and open. The rooms are...

 Report
Helpful?
Thank marcvdkolk
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear marcvdkolk Thank you very much for taking the time to review Hilton Auckland on TripAdvisor. We appreciate your complimentary feedback and delighted to read that you enjoyed your time at our waterfront hotel. We look forward to having you stay with us again on future travels should you be returning to 'New Zealand – Land of the Long White...

Atlanta, Georgia
Reviewed 25 December 2015

Friendly staff. Recently renovated lobby integrates the nautical theme as do the guest room balconies which are remiscent of cruiseship balconies. Beautiful views from restuarant and guestrooms. Superb location on the downtown Wharf, with a dozen restuarants in walking distance... several just steps away. From the looks of the bathroom grout, the rooms were not part of the renovation. Computers...

 Report
Helpful?
1Thank cds3j
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear cds3j Thank you for taking the time to post a review on TripAdvisor outlining your stay with us. I appreciate your feedback and glad to note that you enjoyed your time with us and relaxed amidst the splendour of the Waitemata Harbour, exploring the City’s delights all within such close proximity. We look forward to seeing you back at...

New York City, New York
Reviewed 25 December 2015

This is a pretty good/new/modern Hilton as far as the chain is concerned. And the location is good in terms of being on the Harbor, catching ferries to nearby islands, and having good restaurant choices nearby within walking distance. The decor is pleasant and the room relatively comfortable. I stayed here 3 times in one month and these would be...

 Report
Helpful?
1Thank GlobalGirlz
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear GlobalGirlz Thank you for sharing on TripAdvisor. I appreciate your feedback and naturally disappointed to note that your stay on this occasion did not completely meet your expectation. I do apologize for the shortcomings that you experienced at the hotel and your comments have been taken onboard. I am sorry for the inconvenience with cruise ships mooring beside the...

780 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (751)
Viewed
Dining (34)
Viewed
View from Room (131)
Viewed
Hotel & Grounds (117)
Viewed
Bathroom (47)
Viewed
Pool/Beach Area (26)
Viewed
Room/Suite (150)
Viewed
Other (246)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (11)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.9 km away
Sofitel Auckland Viaduct Harbour
2.0 km away
The Langham, Auckland
The Langham, Auckland
#5 of 66 in Auckland
4,058 reviews
1.1 km away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 66 in Auckland
2,400 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Hotel DeBrett
Hotel DeBrett
#1 of 66 in Auckland
1,148 reviews
1.0 km away
Pullman Auckland
Pullman Auckland
#13 of 66 in Auckland
2,187 reviews
0.6 km away
Stamford Plaza Auckland
Stamford Plaza Auckland
#14 of 66 in Auckland
1,829 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 12,252 - ₹ 32,283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hilton EMEA, Hotels.com, Expedia, Travelocity, Agoda, Priceline, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly, Cancelon and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#6 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
18 questions
Ask a question
San Francisco, California
10 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view room”
Batch65, 23 Apr 2017 | Read review
“Ask for a room with a sea view .... though I think most rooms have this owing to the location of the hotel at the end of the pier.”
Gr1ff, 17 Apr 2017 | Read review
“If you can afford it, choose a bow suite! It is sure expensive but the view & the comfort is outstanding.”
FREDRIK2108, 15 Apr 2017 | Read review
“Check the port arrivals”
jpd4, 15 Apr 2017 | Read review
“Check to see if a cruise ship will be docked during your stay and ask for a room on the other side...”
scotl226, 11 Apr 2017 | Read review
5 of 5