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Hilton Auckland

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Hilton Auckland
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2,136 Reviews from our TripAdvisor Community

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Showing 1,979: English reviews
Brisbane, Australia
Reviewed 3 April 2016

Spent 5 nights at the Hilton Auckland NZ beautiful hotel friendless staff fron the maids to the reception a wonderful experience and a great location.very convenient to the town centr and all the wonderful restaurants on the dock side..

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Helpful?
Thank Anne S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Anne S I am delighted you enjoyed your time with us and thank you very much for sharing a complimentary review on TripAdvisor. The hotel certainly does boast a unique waterfront location and I am glad the whole experience was a memorable one for you. We hope to one day have another opportunity to welcome you back on future...

Pembroke Pines, FL
Reviewed 2 April 2016 via mobile

We visited for one night before meeting up with a tour. We had a great view, however when the cruise ship came in our view was blocked. (The staff had informed us the night before.). We had a nice patio. The bathroom had a separate shower and bathtub. The room was spacious with a small couch and a king size...

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Helpful?
Thank GGreene25
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear GGreene25 Thank you for sharing a review on TripAdvisor as we always appreciate reading our guest comments. It is great that you took the time to relax in FISH restaurant and enjoyed the cuisine and spectacular views on offer. I am sorry that the cruise ship blocked your view when it sailed in and apologize for this inconvenience. We...

Williamsburg, Virginia
Reviewed 2 April 2016

We stayed at the Hilton the night before embarking on a cruise. When we opened the drapes in the AM we were looking right into our ship that arrived during the night. From the hotel in the AM it was a short walk to the cruise ship terminal next door and the hotel staff moved our luggage for us. Extremely...

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1Thank Michael P
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Michael P Thank you for posting a review on TripAdvisor pre your cruise ship holiday travels. It is great to read that you enjoyed your time with us and explored some of the city delights, all within such close proximity to the hotel. We hope to welcome you back on future travels, should you be returning to the ‘City...

Reviewed 1 April 2016

Thoroughly impressed with professional manner of staff, attention to detail, quality of room & premises, prime location on water front. Also impressed with complimentary room upgrade. Any stay will be too short......

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jonathan M
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Jonathan M Thank you for sharing a review on TripAdvisor. I am delighted to note that you enjoyed a quality experience at our waterfront hotel. We look forward to welcoming you back on future travels. Kind regards, Roger.

London
Reviewed 1 April 2016 via mobile

This was our second visit to the Hilton and whilst it is a great location the rooms are tired and breakfast was very underwhelming. Standard buffet breakfast but nothing special. The view was good until the biggest cruise ship I've ever seen parked outside our room and proceeded to do safety drills and ring bells and horns from 5.30am. Not...

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Thank felicityJP
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear felicityJP We appreciate you taking the time to share a review and feedback on TripAdvisor. I am sorry that your stay on this occasion did not exactly meet with your expectation; your comments have most certainly been taken on-board. I am pleased to note that you enjoyed the convenient waterfront location and please accept my apologies for the disturbance...

New York City, New York
Reviewed 31 March 2016

the hotel is in a good central location Recently renovated lobby restaurants etc. were well run look great with good food and good service. Room was really nice / quiet / with a great bed & Linen We stayed a week with no ships docking Gym is good Pool ok a little exposed and windy with little furniture

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Thank snnop
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear snnop Thank you for sharing a review on TripAdvisor and we are glad that you enjoyed the experience at Hilton Auckland and also had time to relax in the new Bellini Bar! I hope we have another opportunity to welcome you back on future travels should you return to the ‘City of Sails’. Kind regards, Roger.

Reviewed 30 March 2016

A very well run hotel, the location was great, close to the britomart, wharf, close to the eatery area all within the walking distance. The breakfast is well covered and organised too. However, the road access to the main entrance is quite dark and quite. Although we booked for a guest room only, we have a great view to the...

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Thank Sylvia S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Sylvia S Thank you for sharing a review on TripAdvisor. We appreciate your feedback and glad to read that you had a relaxing and enjoyable stay at Hilton Auckland. The hotel certainly does boast a unique location on Princes Wharf, sitting 300 metres out to sea on the Waitemata Harbour, whilst being in such close proximity to many sophisticated...

Sydney, Australia
Reviewed 29 March 2016

I booked 5 rooms for my family with ages running from 9 years old to 82 years old. The location was great, being so central the "oldies" plus "youngies" could walk to local shops and restaurants. I had an interconnecting room with the youngest children which worked well. We all felt welcomed and comfortable during our stay. The children could...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kerissydney
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Kerissydney Thanks very much for sharing on TripAdvisor and it is great to note that you and your family had a memorable experience at Hilton Auckland. It was our pleasure to welcome you all to the hotel and I am glad that your stay met with your expectations. It sounds as though you all had a lot of fun...

Reviewed 29 March 2016

A very well run, recently renovated hotel central to Auckland CBD. Views of the Harbor are to die for. Staff very friendly and helpful. Not cheap but worth the added expense. They do variable price by day (by factor of 2-3) so check pricing and avoid days a Cruise Ship is arriving or departing or days of major events in...

Review collected in partnership with Hilton Hotels & Resorts
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Thank vtobkin
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear vtobkin We are pleased you enjoyed your time with us and thank you for sharing a review on TripAdvisor. The hotel certainly does boast a unique waterfront location, whilst being in such close proximity to many of the City’s attractions and dining precincts. We hope to have another opportunity to welcome you back on future travels. Kind regards, Roger

DC
Reviewed 28 March 2016

We stayed here one night before leaving on a cruise. The hotel is built right into Auckland harbor, which is a beautiful location. There are many restaurants within easy walking distance. Also all of the harbor cruises are in easy walking distance. Our cruise ship was docked right next to the hotel. We had great service from everybody. I would...

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Thank CardsFan05
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear CardsFan05 Thank you for recommending Hilton Auckland on TripAdvisor. I am pleased you enjoyed the experience and that your stay met with your expectation on this occasion. The hotel certainly does boast a prime waterfront location, whilst being in such close proximity to many delights of the City. We look forward to seeing you once again, should you return...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 12,180 - ₹ 33,107 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Hotwire, Travelocity, Priceline, Agoda, Evoline ltd, Cancelon, TripOnline SA, getaroom.com, Jetsetter and HotelQuickly so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#6 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
18 questions
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San Francisco, California
10 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a sea view .... though I think most rooms have this owing to the location of the hotel at the end of the pier.”
Gr1ff, 17 Apr 2017 | Read review
“If you can afford it, choose a bow suite! It is sure expensive but the view & the comfort is outstanding.”
FREDRIK2108, 15 Apr 2017 | Read review
“Check the port arrivals”
jpd4, 15 Apr 2017 | Read review
“Check to see if a cruise ship will be docked during your stay and ask for a room on the other side...”
scotl226, 11 Apr 2017 | Read review
“Try and get a room at the harbour end for the best views”
TouchstoneNZ, 9 Apr 2017 | Read review
5 of 5