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Hilton Auckland

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Hilton Auckland
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2,035 Reviews from our TripAdvisor Community

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Showing 1,886: English reviews
Brussels, Belgium
Reviewed 14 March 2016

Almost at the end of our trip, before leaving to Waiheke Island, we wanted to have a fancy hotel. I used my loyalty Hilton points and got a very nice room with view on the harbour. The quality of the service (breakfast is great), the design of the hotel along with the location: from there, you easily take the ferry...

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Helpful?
Thank demelio
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear demelio Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you to the hotel as a valued Hilton HHonors traveller. We are delighted that you enjoyed the hotel’s vibrant surroundings and indulged in the Hilton experience. We look forward to having you stay with us again, should future travels bring you back to...

Reviewed 14 March 2016 via mobile

I spent 4 nights at the Hilton Auckland hotel. It was my first time in the city and from the moment I arrived at the hotel, an unsocial able 1:30am due to my flight, I found it a superb experience. All of the Hilton colleagues that I met across my 4 days were very helpful and welcoming. Particularly liked the...

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Helpful?
Thank Uk31
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Uk31 Thank you for sharing your review on TripAdvisor; we are delighted to note your feedback and read that you had a memorable 4-night stay at our waterfront hotel. The hotel certainly does feature a unique waterfront location on Princes Wharf, especially when dining in FISH restaurant or enjoying a refreshing drink in Ballini Bar; both great vantage points...

oxford
Reviewed 14 March 2016

We stayed at this hotel prior to boarding for a 18 day cruise around New Zealand and Australia. The cruise ship arrives right at the dock of the hotel. It is convenient, no taxis to the port, just walk out the door. The hotel is beautiful with a wonderful breakfast and comfortable, clean rooms. I highly recommend this hotel if...

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Helpful?
Thank mazz4qb
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear mazz4qb It was our pleasure to welcome you to our waterfront hotel, post your cruise ship holiday around New Zealand. Thank you for sharing your complimentary feedback on TripAdvisor and I am glad the experience met with your expectation. We hope to have another opportunity to welcome you back on future travels. Kind regards, Roger.

Rolling Hills Estates, California
Reviewed 13 March 2016 via mobile

Service at this Hilton was miles above service at the Queenstown Hilton from which we had just arrived, so we were expecting the same level of lackluster service. Wrong! This management has trained all staff members in exemplary service (the only error was a front desk clerk who promised to text us when our room was ready but did not,...

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Helpful?
Thank bonniemreeves
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear bonniemreeves Thank you for sharing on TripAdvisor and I am delighted to read your review and note that you had an enjoyable stay at Hilton Auckland. Your feedback is appreciated. The team and I are glad you took the time to relax amidst the splendour of the hotel’s waterfront location, enjoying the great harbour views from our F&B outlets....

Los Angeles, California
Reviewed 13 March 2016

The convenience to the cruise ship was amazing. We didn't know that we would be able to walk from the ship to the hotel wheeling our luggage. I would recommend this hotel to anyone staying in Auckland.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Zimlovinglife
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Zimlovinglife Thank you for recommending Hilton Auckland on TripAdvisor and sharing a review of your experience at our waterfront hotel. I am delighted to note that you had a memorable stay with us and we do hope to have another opportunity to welcome you back on future travels. Kind regards, Roger.

California
Reviewed 13 March 2016

We got off a the Oceania Cruise and literally walked next door to the Hilton with our luggage! Hotel is awesome with wonderful view of harbor and the Fish Restaurant was excellent! We chose a room without view because we planned on not being in room very much. It was very quiet and clean and bed linens and pillows wonderful....

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Helpful?
Thank MPattee
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear MPattee We thank you for your feedback and delighted you enjoyed yourselves at our waterfront hotel, taking the time to relax in FISH restaurant, set amidst the Waitemata Harbour. It was our pleasure to be of service to you and I hope we may see you back on future travels. Kind regards, Roger.

Birmingham, AL, United States
Reviewed 13 March 2016

Stayed one night following a cruise that ended in Auckland. The hotel is adjacent to the cruise terminal. There were many other people form the ship also checking in at the same time which created quite a crush of people and luggage in the lobby but the hotel staff handled it well. We got off the ship early which turned...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Larry B
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Larry B Thank you for sharing a review on TripAdvisor post your cruise ship holiday. I am glad you enjoyed the experience at Hilton Auckland, with such ease of disembarking from the ship. Thank you for choosing to stay with us and I hope we may see you back on future travels. Kind regards, Roger.

Calgary, Canada
Reviewed 13 March 2016

Location of the hotel is really nice for a leisure traveller. Right on the water, convenient to the interesting restaurants around the Viaduct Basin. Might not be ideal of a business traveller as it's slightly out of the CBD. Rooms were nice and a very good size.

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Thank Adam S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Adam S Thank you for taking the time to share a review on TripAdvisor and we are glad you enjoyed your stay with us. The hotel certainly does boast an enviable waterfront location, whilst being in such close proximity to the hub of Auckland’s entertainment precinct and the downtown city centre. It was our pleasure to welcome you to...

Reviewed 12 March 2016

Stayed here 2 nights after 2 weeks touring New Zealand. Very nice room with a huge balcony and beautiful views over the harbor. Near many restaurants. Very nice buffet breakfast included in our room rate.

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Thank Kenneth L
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Kenneth L Thank you for sharing a review on TripAdvisor. I am glad to read that you enjoyed your stay with us and that everything appears to have met your expectation on this occasion. We trust you had a memorable holiday experience in New Zealand and we hope to one day see you back in the ‘City of Sails’...

Hilo, United States
Reviewed 12 March 2016

Everyone went above & beyond to make our stay wonderful. We got off the cruise ship and walked a few steps to the hotel, attached to the cruise terminal. We were assisted in an early check-in and provided a late check-out, even though the hotel was fully booked. We had a very late flight out and after we checked out...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Reid C
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Reid C Thank you for sharing a complimentary review on TripAdvisor. It was our absolute pleasure to welcome you to the hotel and I am delighted to read that you enjoyed the experience at our waterfront hotel in true Hilton style. We look forward to having you stay with us again on future travels. Kind regards, Roger.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 16,063 - ₹ 52,625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Travelocity, Agoda and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
8 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago
4 months ago

See all questions (17)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles Lito51855, 16 Feb 2017 | Read review
“You will want to have a harbour-view room.”
 of 5 bubbles DavidL549, 14 Feb 2017 | Read review
“They are all great. Eastern side for morning sun and Western side for afternoon sun.”
 of 5 bubbles davidsO5464RW, 14 Feb 2017 | Read review
“Harbour View is the best --allows most light in the room w/great city views.”
  • Bath had separate tub.
  • Spacious patio area looking out onto Harbour.
  • Bedroom looking out onto outdoor patio.
  • The colors of the sky & water, not to mention the skyline, always changed here. Beautiful!
  • Minibar, closet, storage space.
  • Bath had stand-alone shower; small but sufficient.
 of 5 bubbles Michael_K_SNJ, 13 Feb 2017 | Read review
“Choose Harbour View and avoid shared balcony if possible”
 of 5 bubbles gaylecooke, 9 Feb 2017 | Read review
5 of 5