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Hilton Auckland

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Hilton Auckland
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2,037 Reviews from our TripAdvisor Community

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Showing 1,887: English reviews
Adelaide, Australia
Reviewed today NEWvia mobile

a truly beautiful and high class hotel with all the things you could possibly ever need, friendly staff couldn't do enough for you.Great restaurant, terrific food and value for money, over all lovely time and quite rooms late checkout time very highly recommended, will stay there again on next trip to Auckland

Thank Ajs241
Hovik, Norway
Reviewed 15 November 2016

The location of our hotel in Auckland could not been better! And the services - and the friendliness could not be better! Arrived on the day that all the aussies and the kiwis goes bananas with hats and horses - november 1st, the day of the Melbourne Horseraces - but what a welcome for two europeans travelled to the other...

1Thank preben k
About Hotel's Favourite Review
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear preben k Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you to our waterfront hotel on Princes Wharf all the way from Norway! We are glad to read that you had a great experience with us and enjoyed the stunning Waitemata Harbour vista, taking the time to relax in FISH restaurant, located...

Chattanooga, Tennessee
Reviewed 2 days ago NEW

We really enjoyed our stay. The service was great and the lobby bar food & beverages were delicious! We recommend the "small plates"! The only suggestion we have is to check the cruise ship schedule if your room is "dock side". When the cruise ship docks, The only view is directly into the cruise ship!

Review collected in partnership with Hilton Hotels & Resorts
Thank David M
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear David M Thank you for posting a review on TripAdvisor. I am delighted you enjoyed the experience at Hilton Auckland and enjoyed relaxing in Bellini bar, amidst the splendour of the city’s stunning harbour views. We look forward to having another opportunity to welcome you back on future travels. Kind regards, Garry Lucas.

Auckland, Auckland, New Zealand
Reviewed 2 days ago NEWvia mobile

5 star Hilton experience as you would expect. Always streets ahead of the competition. Great if you can get a see view or peak of the sea. Super handy and quiet location. Room was immaculate and staff top notch

Thank Gavin H
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear Gavin H We are delighted you enjoyed your time at Hilton Auckland and thank you for sharing a review on TripAdvisor. It was a pleasure to have you staying with us and ensure that your time with us was memorable. We look forward to seeing you back on future travels the next time you return to the 'City of...

Reviewed 2 days ago NEW

The good: rooms are clean. Staff is exceptional and location is excellent. The bad: 1. a cruise ship sits outside most all the harbor view rooms so you must have shades pulled for privacy. 2. No executive club for honors members however, the reception staff gave us drink vouchers. That was a nice compromise. 3. If you book through a...

Review collected in partnership with Hilton Hotels & Resorts
Thank tanner1Georgia
Alsager, United Kingdom
Reviewed 2 days ago NEW

This is my second stay at the Hilton Hotel on Princes Wharf Auckland, it is a quality hotel with high standards. The location is excellent and all of the staff are very helpful. I look forward to visiting again next year and will stay here again.

Review collected in partnership with Hilton Hotels & Resorts
Thank pbowers2
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear pbowers2 Thank you for recommending on TripAdvisor and it was our pleasure to welcome you back for this most recent stay. We are delighted to read your feedback and note that you enjoy your time at the new look 'nautical theme' Hilton Auckland on Princes Wharf, set 300 metres out to sea on the Waitemata Harbour. We look forward...

Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for 3 nights before a cruise on the celebrity solstice. Hotel location perfect for seeing the city, great places to eat all around the waterfront by the hotel and absolutely perfect for the cruise as the terminal is actually based in the hotel. Room was excellent, great views and great to have tea/ coffee in room. Bathroom excellent,...

Thank paulflart
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear paulflart Thank you for sharing a complimentary review on TripAdvisor following your recent stay prior to boarding your cruise ship. It is great to read that you enjoyed your time in the ‘City of Sails’, commencing the day with a pleasing breakfast in FISH restaurant. The hotel certainly does boast a unique waterfront location where one can relax and...

New York City
Reviewed 4 days ago NEW

I made a 1 night reservation as I had an early afternoon flight. The hotel is on the dock where cruise ships arrive. To start with they do not have an executive lounge for Hilton honors members. The restaurant Fish is overpriced and not any good. I actually walked down the street to get an after dinner burger. A cruise...

Thank Lito51855
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear Lito51855 Thank you for sharing your feedback on TripAdvisor. I am sorry that your stay on this occasion fell short of your expectation with your experience in FISH restaurant and the disturbance from the cruise ships docking in port. The hotel endeavours to inform all of our guests at the time of booking when there will be cruise arriving...

Knoxville, Tennessee
Reviewed 5 days ago NEWvia mobile

My wife and I stayed here for 3 nights. The Hilton worked with us when we arrived at 11AM from an all night flight to get our room ready before normal check in at 3:00. That was much appreciated as we got in our room at 1:45. The staff is helpful and friendly. The room is comfortable but I gave...

Thank swiftmi
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear swiftmi Thank you for sharing a review on TripAdvisor and I am glad to note that you enjoyed your time with us, with the team looking after you well on arrival. I am sorry that the bed was not exactly to your liking; I am not sure if you mentioned this to the manager on duty at the time,...

Shanghai, China
Reviewed 6 days ago NEW

Two things make this property special: the location and its staff. The hotel is located right on the wharf so you are close to all the main city attractions, just be sure to get a room facing the water so you can take in the stunning sunrise. And the staff is most courteous and helpful. From the valets to the...

Thank David L
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear David L Thank you for posting your complimentary review on TripAdvisor. I am delighted you enjoyed the experience at Hilton Auckland, relaxing amidst the ambiance of the hotel's unique waterfront location on Auckland's Waitemata Harbour. It was our pleasure to be of service to you and to provide you with some great sight seeing options in the picturesque North...

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 16,063 - ₹ 52,625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Hotels.com, Agoda and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
8 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago
4 months ago

See all questions (17)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles Lito51855, 16 Feb 2017 | Read review
“You will want to have a harbour-view room.”
 of 5 bubbles DavidL549, 14 Feb 2017 | Read review
“They are all great. Eastern side for morning sun and Western side for afternoon sun.”
 of 5 bubbles davidsO5464RW, 14 Feb 2017 | Read review
“Harbour View is the best --allows most light in the room w/great city views.”
  • Bath had separate tub.
  • Spacious patio area looking out onto Harbour.
  • Bedroom looking out onto outdoor patio.
  • The colors of the sky & water, not to mention the skyline, always changed here. Beautiful!
  • Minibar, closet, storage space.
  • Bath had stand-alone shower; small but sufficient.
 of 5 bubbles Michael_K_SNJ, 13 Feb 2017 | Read review
“Choose Harbour View and avoid shared balcony if possible”
 of 5 bubbles gaylecooke, 9 Feb 2017 | Read review
5 of 5