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Hilton Auckland

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Hilton Auckland
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1,913 Reviews from our TripAdvisor Community

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Showing 1,778: English reviews
Lees Summit, Mo
Level Contributor
587 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 1,020 helpful votes
Reviewed 2 days ago NEW

This is a great hotel that is close to everything in Auckland. It is right on the wharf and perfect place to stay if you are going to catch a cruise. The service was great and the views were fantastic. Good breakfast. Only issue is that they are finicky about Hhonors benefits.

Helpful?
Thank postrawb
Birmingham, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 days ago NEW via mobile

30 mins from airport. Lovely location near to ferry terminal. Staff are friendly. Rooms were nice and basic cleaned daily. Plenty of towels and shampoos etc.. veiws are fab. The ferry terminal takes you to so many other places and is only a 5 minute walk from the hotel.. all the while we were here we used them daily and... More 

Helpful?
Thank perovi
Chicago, Illinois
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW via mobile

Architecturely appealing with refreshing views of the Pacific Ocean, near by islands and volcanoes. I found the staff exceptionally kind and attentive. Perfect location for guests of Auckland, near and/or assessable to all tourists attractions. If you're a runner, my goodness, total pure bliss with runs along the PacificO! Enjoy! Well equipped breakfast, with custom made to order omelets. Breakfast... More 

Helpful?
Thank Gemini W
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Gemini W Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland as a valued Hilton HHonors Diamond traveller. The team and I are delighted to note that you enjoyed your time with us soaking up the ambience of the hotel and it’s spectacular waterfront location on Princes Wharf, set... More 

Moscow, Russia
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW

I stayed at Hilton in October almost a week. I liked the view from the room (try to take a room with sea/harbour view - not internal view, looking at the pool). Yo can have sunbed at your terrace and enjoy coffee or tea and suntun. The fish restaurant at the first flow is very good. The only things -... More 

Helpful?
Thank Anna_z2906
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Daer Anna_z2906 Thank you for reviewing Hilton Auckland on TripAdvisor. We are delighted to read that you enjoyed your time with us, relaxing on your harbour view balcony and also taking the time to enjoy FISH restaurant and Bellini bar, all served with spectacular views. It would be our pleasure to welcome you back on future travels, should you be... More 

principal@campbellsbay.school.nz
Level Contributor
64 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago via mobile

Only a one night stay so didn't get to experience everything the hotel has to offer. Used valet parking at $45 for 24 hours and it was worth it. Cheaper parking about 5 - 8 minute walk away if you would prefer. Check in was a breeze. The hotel has a freshness and openness about it that is refreshing. Being... More 

Helpful?
Thank boofhead3
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear boofhead3 Thank you for sharing on TripAdvisor and we are delighted you enjoyed your time with us at Hilton Auckland, located on Princes Wharf, sitting 300 metres out to sea on the Waitemata Harbour. The hotel certainly does boast a unique waterfront location, whilst being in such close proximity to many of Auckland’s city delights. Should you be returning... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Awesome place to stay clean fresh and absolutely delightful staff. Jimmy the concierge what a pleasure to meet a fine young man!!! Friendly polite and engaging. Thanks Jimmy. Loved the swimming pool both indoor and outdoor! What a lovely hotel experience!! Thanks hilton

Helpful?
Thank Serena G
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Thank you, Serena G, for sharing a review of Hilton Auckland on TripAdvisor following your recent stay. We are delighted to read your feedback and glad you enjoyed your time with us. It was our pleasure to ensure that you had a great time whilst in the ‘City of Sails’ and we hope to see you back on future travels.... More 

Yeronga
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Booked the Bow Suite, gorgeous. Strange shape but like being on the bow of a ship. Hotel been renovated since last here, not that it needed it. Looks gorgeous. Always a pleasure to stay here. Rainy, sea misty but still spectacular to look out the window. Definitely recommend this one

Helpful?
Thank Susanne & Denis... S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Susanne & Denis... S Thank you very much for sharing a review on TripAdvisor. I am delighted you enjoyed your stay in one of the hotel’s spectacular Bow Suites, located at the northern end of the hotel and sitting 300 metres out to sea on Princes Wharf. It was our pleasure to welcome you back and to have the... More 

Beveren
Level Contributor
127 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 week ago via mobile

Reception : very professional and friendly staff Nice room with a fantastic view (if there is no cruise ship), good bed, large bathroom, super towels. Excellent breakfast : large choice at the buffet and super eggs. Excellent diner as well at the restaurant 'Fish' Only negative experience ? The noise from the Ferry boats next to the hotel. Not cheap... More 

Helpful?
Thank Guy9120
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Guy9120 Thank you for sharing your super review on TripAdvisor and it was our pleasure to ensure that your stay was a memorable one at Hilton Auckland. I am delighted you enjoyed the ambiance of the hotel and took the time to relax in FISH restaurant, located on Level 1 of the hotel and served with spectacular views. Thank... More 

Hamburg, Germany
Level Contributor
96 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

On purpose we split our stay in Auckland into two Hotels: the Sofitel at Viaduct Harbour and the Hilton on Princess Wharf. Hilton: good location on Princess Wharf, close to ferry terminals, to CBD and shopping. Lots of good restaurants are in walking distance, so is the maritime museum for rainy days. Marina also in walking distance - for the... More 

Helpful?
Thank jasondayo
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear jasondayo Thank you for posting a detailed review on TripAdvisor. I sincerely apologize that you encountered some inconsistencies whilst at the hotel and that your overall welcome experience did not meet with your expectation. Please be assured that your comments have been addressed with the hotel’s Director of Operations, reiterating the importance of accurateness and consistent levels of service... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

An excellent hotel. We were well looked after, had a really comfortable well equipped room with an interesting view and a well cooked breakfast. The only problem we could think of was the smokers in the next room talking loudly on the balcony as they had a very late and very early cigarette but the hotel can't do anything about... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pat F
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Pat F Thank you for sharing a review on TripAdvisor. I am very pleased to note that you enjoyed your time with us, basking in the magical views of Auckland’s Waitemata Harbour and enjoying a hearty breakfast in FISH restaurant to kick start your day. It was our pleasure to be of service to you and we look forward... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 17,235 - ₹ 51,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Orbitz, Cancelon, Travelocity, Priceline, Hotels.com, Odigeo, Agoda and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#4 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
5 months ago
Abu Dhabi, United Arab Emirates
over a year ago
1 month ago
2 months ago
Easley, South Carolina
2 months ago

See all questions (17)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with view of the ocean.”
 of 5 bubbles postrawb, 2 Dec 2016 | Read review
“Take the room with sea view. I think mine was 206 with terrace and next room had huge terrace. Take a look at the hotel map.”
 of 5 bubbles Anna_z2906, 27 Nov 2016 | Read review
“Request a water view if possible”
 of 5 bubbles Elizabeth531, 17 Nov 2016 | Read review
“Please, if you can, get a room with a view of the harbour”
 of 5 bubbles Shellfire, 14 Nov 2016 | Read review
“Rooms and patios are all excellent. Maybe higher is better?”
 of 5 bubbles miket374, 7 Nov 2016 | Read review
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