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The Surrey Hotel

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The Surrey Hotel
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179 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Christchurch, New Zealand
Reviewed 27 August 2016 via mobile

Stayed for 3 nights 8n family suite as is central location. Not bad and value for money. Just if u have children that go to bed before 9 request a room away from the pool and restaurant. Not well sound proofed at all. Staff were friendly and welcoming and rooms were clean. Only real complaint is the noise and lack...

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Thank CeeJaye33
Reviewed 7 August 2016 via mobile

Personnel was very polite , rooms were very descent , centrally located , nice rooftop bar , breakfast area you enter from the hotel but also from outside from the street ,breakfast plates we didn't like much that's why it we ate only once . In room dining ok but very little selection Two minutes walk from Central Park .Good...

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Thank George S
New Plymouth, New Zealand
Reviewed 22 July 2016

Stayed here for one night for work. The Surrey hasn't changed much over the years and could do with a makeover. The room was ok for one night and had a queen sized bed and a small single. The bed was ok, not the most comfortable tho. The bathroom looked like it had been renovated in the past few years...

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2Thank SandK91
Taupo, New Zealand
Reviewed 13 July 2016

We stayed a week, comfortable and clean, but basic, no electric blanket !! Friendly helpful staff, nothing a problem. Restaurant food was very nice, good size meals and accomodating with special requests. Easy to get to the city, bus stop at the front gate and close to Western Springs.

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Thank Barbara M
Wellington, New Zealand
Reviewed 16 June 2016

I wasn't going to bother writing a review, but they deserve one. You have to almost make a special effort to be this rubbish and make a living in the Hospitality sector these days. I thought all accomodation providers would have lifted their game now that we have the internet. So what's wrong with the Surrey? Well to be fair...

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5Thank sandysviews
Christchurch, New Zealand
Reviewed 4 June 2016

A classic English pub design, I have stayed here often in a range of rooms. The staff here are great and really what make the place enjoyable to stay at. The location is great in Auckland easy to get to and plenty of parking. A downside is the wifi, its quite expensive. There is a laundry plenty of food outlets,...

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1Thank GerryChristchurch
Auckland, New Zealand
Reviewed 16 May 2016

I had previously stayed at the Surrey hotel, which I felt was okay for the odd night whilst travelling to and from Auckland. Unfortunately this trip I was given a room in the motel across the road. I found the room smelly and depressing. During the night the noise from people fighting in the street was quite startling added to...

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3Thank flyinghigh550
Whangarei, New Zealand
Reviewed 25 April 2016

Good service - a phone call away to helpful staff. Tidy room and toilet/shower/bath. Perfect for a short stay but strong and pervasive cigarette smoke lingers even if we requested for a non-smoking room is really a turn off. Suggest a good clean will eliminate smell.

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Thank MurrayGie
Tauranga, New Zealand
Reviewed 22 April 2016

This was over all a great place to stay, great value for money and the perfect location for the Zoo and MOTAT. Their were a few problems; the motel rooms are on the other side of the road which it gave no mention of on the website, the room itself is adequate and definitely worth the money however the walls...

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4Thank CeciliaFifi
Invercargill, New Zealand
Reviewed 21 April 2016 via mobile

This is our third stay at the Surrey. What a great place to stay. Very friendly and helpful staff and a great location. The food was lovely , the breakfast was included in the room rate which made for a great saving. A bit dated but this adds to the charm. Close to western springs and the Zoo. Buses are...

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Thank l3e13

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Surrey Hotel comprises of a hotel and motel complex offering a wide range of accommodation options for the budget conscious corporate or leisure traveler. The hotel complex houses The Surrey Pub, indoor pool, spa and gym. The unique English theme with it's charming decor, antiques and memorabilia as well as the informal kiwi style hospitality make for an enjoyable stay. ... more   less 

Additional Information about The Surrey Hotel

Address: 465 Great North Road | Grey Lynn, Auckland 1021, New Zealand (Formerly Quality Inn West End)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 5,482 - ₹ 13,975 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surrey Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Auckland, New Zealand
Hotel Style:
#33 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Surrey Hotel staff and other travellers.
1 question
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Santa Fe, New Mexico

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Questions? Get answers from The Surrey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay in the motel, ask for an upper room to reduce street noise.”
WisconsinMadison, 11 Apr 2017 | Read review
“When booking remember that its motel is across the road, not onsite.”
PageSydney, 7 Apr 2017 | Read review
“Imagine in main block is better”
Cathy255118, 16 Dec 2016 | Read review
“If you want a quiet room, ask for one.”
  • Separate bedroom with queen size bed
  • Private courtyard off living area
  • Bathroom - shower over bath
  • Living area with extra bed
  • Rooms at rear of complex
DP2610, 26 Nov 2016 | Read review
“maybe a downstairs room.”
JudyJ583, 26 Nov 2016 | Read review
5 of 5